2162 results found
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Weekly Reservation Timeline View
When selecting the Days view in the timeline, it only allows reservations to be viewed for almost up to a week. Once that week rolls over, it becomes quite difficult to view multiple reservations in a single continuous view.
Therefore, having a weekly view on the timeline would be amazingly beneficial.
Having the ability to go one or two steps further back would be extremely beneficial for the property, especially since they mostly work with longer-stay guests.
1 vote -
Availability & occupancy report that shows the full rate price, including the associated products
When you open the availability & occupancy report, it only shows the base price for each rate. If all rates share the same base price and differ only by the products defined in the product rule, the report does not provide useful information. It would be more helpful if the report displayed the full rate price, including the associated products.
1 vote -
Bring the check box function back in app, for room assigment and for status changes
After the lates update in the Mews *** we have lost the checkbox function that appeared when you held inn "room button". With the checkbox function we could select multiple rooms at the same time, and assign rooms. The app has become more inefficient to use.
We need the function back, and an upgrade would be to add a "select all" button in i top, so you could select all rooms after adding filter.
1 vote -
MEWS BI
Recent on-screen message:
"Mews Analytics will be retired in early 2026. Explore the new Mews BI and share your feedback to help us get it ready for you."
Thank you for the information about the planned retirement of Mews Analytics in early 2026 and for the opportunity to explore the new Mews BI and provide feedback.
For us, it is essential that all currently used Manager Analytics reports are fully mirrored in the BI tool, ideally as curated dashboards. At the moment, however, several key reports are missing, in particular “DAILY”, “Dashboard YoY Comparison”, and “PickUp Analytics – PickUp per…
3 votes -
Mews Voucher: Dynamic Periods and Upsells
Validity Period Enhancements >>
Rolling validity windows
e.g., valid for 30 days after creation, or valid for the next 6 weekends only.Day‑of‑week restrictions
e.g., voucher only applies Fri–Sun.Season-based rules
e.g., automatically valid only in low‑season weeks.
Stacking>>>>
- Whether a voucher can stack with member rates, package rates, or upsells.
- Combining discounts across rates and products
Advance Qualification >>>
- MINLOS/MAXLOS
- Room Types
- Segments
- Peak/Blackout
2 votes -
Deposit Ledger: Flexible Accounting Correction
Allow controlled edits/voids of incorrect posting during a reasonable period (configurable).
Prevent misuse: of course, lock items after the window or after key lifecycle events (e.g., allocation to stay charges or end-of-day posting).
Ensure reporting accuracy: automatically update tax journals, VAT reports, and revenue/prepayment ledgers when correction is made.
Reduce Manual burden: fewer compensating entries, cleaner financials between source and external systems
1 vote -
Multi Property: add the possibility to set user rolse and permissions
Today central users are automatically admin. So it is not possible to give the multi-property access to a new user by limiting some areas as it can be done in each property.
Ther request is to extend the roles created for the different properties also for the MMP. It is not optimal to have an high number of users with Admin provileges.1 vote -
Display cancellation tags does not match cancellation policy
Currently, the cancellation tag in the MEWS booking engine is not flexible enough.
The logic is fixed on the system side:
Cancellation on the day of arrival = automatically 2:00 p.m. or defined check-in time.
Cancellation X days before arrival = automatically 12:00 a.m.
Individual cancellation times cannot be displayed. Rates such as “cancellable until 6:00 p.m. on the day of arrival” or “14 days before arrival until 2:00 p.m.” cannot be displayed correctly.
A manual adjustment of the time per rate in the cancellation tag would be necessary in order to display the cancellation conditions correctly and transparently.
Note:
…
3 votes -
split
Splitting a reservation to allow a room change should NOT create a new reservation. It is not operationally efficient and makes no logical sense. Creating a new reservation leads to several issues:
If the invoice is already closed, it generates a credit note.
If the invoice is still open, it splits it into two invoices.
When analyzing data for important decision-making, it distorts the results because you end up with a new reservation that is not real. It alters metrics such as booking lead time, pickup, and more.
I strongly believe this is an issue that MEWS should address
3 votes -
Add bed-capacity occupancy filter for daily manager analytics
It would be extremely helpful to have within the Manager Analytics - Daily, a filter option that allows counting all occupied spaces based on the bed capacity of the space (bed/room/private space) rather than counting rooms/private spaces as single units. For example, a room for 6 to be reported as 6 occupied units instead of 1.
1 vote -
Recurring availability blocks with exclusion of certain weekdays
We would like to be able to create availability blocks in Mews that generally exclude certain days of the week.
A typical example would be:A room is to be blocked for a company from Monday to Friday throughout the year.
Weekends should be automatically excluded.
The room should be automatically released again one day in advance if it has not been booked.
Currently, it does not seem possible to create availability blocks with a recurring weekday pattern without having to manually create new blocks every week.
It would therefore be very helpful if availability blocks were expanded to include…
1 vote -
Manually pulling reservations via integration
Sometimes you have to manually retrieve reservations via the Booking or Expedia integration. It would be great if you could specify “Retrieve all reservations created between date X and date Y” so that not all bookings are transferred again. We often have cases where changes that have already been made are no longer there when the booking is transferred again. Usually, you know on which day there was a glitch, and you would only have to retrieve the reservations that were created on that day.
1 vote -
Cross-search function for Service products
It would be very helpful if there was a cross-search bar for product within the billing window. There is a cross-search sanction within the additional services, but often not everyone knows which product is in which additional service. Therefore, a general cross-search function would be helpful.
1 vote -
Preferred floor numbers
It would be great if you could specify not only your preferred space features, but also your preferred floor. We generally allocate rooms from top to bottom, but we have a few guests who prefer to stay on the ground floor because they don't use the elevator, so that would be very convenient.
1 vote -
Improving Restriction Creation Flow with calendar view
When using the calendar view and adding a restriction, after saving, you are automatically redirected to the list of restrictions, which means leaving the calendar view. Therefore, after each addition, you need to go back to the calendar and reapply the filters to display the desired dates.
I considered the solution of opening two windows—one to keep the calendar view open and the other to create restrictions. However, this does not solve the problem: when a restriction is created in one window, the other window needs to be refreshed to display it, and this refresh resets the filters and returns…
4 votes -
Print option New Guest Ledger
It is required that the NEW Guest Ledger can be printed in order to be able to view the actual outstanding payments.
1 vote -
guest ledger
Semi revert the changes of the new ledger/ bring back the old ledger.
The old ledger was too long with all the prepayments but it had the best insight in to be resolved bills. In the current guest ledger I have a bigger list, with bills that have been closed for months but are now showing because the usage date is today. Which causes more clutter then before.
1 vote -
Weekly Billing Automation
New timing option needed. There is continuous and monthly billing automation. I'm posting this on a behalf of a property that expressed interest in having weekly billing automation.
1 vote -
A refresh button to refresh the page working on.
A refresh button to refresh the page working on. There are times edits are made and one needs to click out of the page and back onto it in order to see the change.
1 vote -
2 votes
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