2118 results found
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Sort Task by different parameters
Include "Sort by" function (A-Z, Z-A) on Task Name, Creation Date, etc.
25 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Product setup - Trigger a task when a product is added.
Products have the ability to send a message to an individual or department when created. It would be great to have the ability to automatically create a task as well. This would need to have their own notification fields of who to create the task for.
16 votes -
House use function - select more rooms
When blocking rooms with "house-use" function, it would be great to have the function to select more rooms at the same time. Now we have to create single blocks and it takes long time.
26 votes -
Visualise rate derivation from rates list
In the list of rates, we see
Name, Base rate, Type (private or public), Short name, External name, Enabled, Default.
It would be nice to have at least one extra column, to visualise the adjustment (absolute or relative) from the base rate. When there's a lot of rates to setup and check it can be time consuming to do those 3 clicks (rate, pricing, adjustment).14 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Adjusting confirmations manually
Is it possible to make an 'add' option to a confirmation? As an example, people who book a specific room (no room type) and don't see that reflected on the confirmation. You can't mention this anywhere yourself on a confirmation. Examples such as a specific room number, beds apart or room at the front.
21 votes -
Delete rates with "all rates" restrictions
When we want to delete a rate, it is not possible if there are restrictions affecting to "All rates". It is not operational to delete all restrictions affecting to "All rates" in order to eliminate an specific rate. Instead of not letting you delete that rate, it should be asked with a "warning" something like "would you like to delete this rate eventhough there is a restriction on it?
14 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Refund On Interac / Debit Card
In canada every payment provider offer the possibility to refund on Interac (debit Card). It's an option that is greatly important for hotels as Interac is commonly use to give deposit and not all hotel impose their customer to have a credit card to book.
11 votes -
Make check out process easier and faster please..
there are too many clicks considering how often we do this and having to go back to click check out after sending an invoice is super annoying and can often mean forgetting. Also please make the check out button another color, it would help more than you can imagine!
5 votes -
Identical Copy of a Reservation
Often it happens that some guests would like to add more identical bookings, just under a different name, if they are part of a group. I am aware there is already a tool to make a duplicate from Mews, however, the information copied are not sufficient and should also include manually entered rates. I have already provided this information to Mews Premium, who informed us that it's not possible and they requested to add the idea on this feedback form.
25 votes -
Hide Space Number in Invoice for Future Stays
Finding a method to conceal the "space number" on invoices for future arrivals would be beneficial, particularly when a bill/invoice must be issued before the arrival date. An option to choose "Future Arrival" before emailing guests could prevent the premature disclosure of the assigned space.
6 votes -
Let us use the escape key to exit windows in Mews.
Would save us a lot of time if we could use Esc to close windows in Mews instead of clicking the X.
37 votes -
Room Blocks showing in the Timeline
The Timeline is such a great tool. We use it to have a first glance of what rooms are available in certain dates while we are helping guests booking reservations. I wish there was a way to see Room Blocks in the Timeline.
Precious time is waisted trying to figure out why we cant book a reservation on certain days just by looking at the Time Line.
18 votes -
Enable Price Rounding
We request the functionality to round reservation prices to whole numbers in our booking system.
This adjustment is crucial for maintaining the upscale image of our 4 and 5-star hotels, as current pricing often results in decimals.
Implementing whole number pricing will simplify transactions and enhance the premium perception of our rates.
14 votes -
Change prices up down instead of to the right
When we change prices and click enter, the next squared selected is the one in the right (same category for the next day). Nevertheless, normally when we change rates, we do so for an entire day. It will be much practical is the next square selected after clicking "Enter" is the one below what we have just changed. This way, we can swap from the first until the last category of a whole day and do it quicker than now.
11 votes -
Additional/customizable origin options.
Additional/customizable origin options.
When a reservation is created we have limited options to choose as the origin of the booking. We would like to have the option to customize these options ourselves to have a better overview of where the bookings come from.
13 votesHello,
Thank you for sharing your feedback with us.
Would you be able to share the origins that you feel are missing so that we can provide a better service for you and your teams?
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Split payment amount
Can we please have an option to split a payment ?
Like you can partially refund a payment. IE guest pays by card 110€ but wants 2 invoices. first invoice room only 100€ and second invoice extras 10€ . guest doesnt want 2 payments on his card. How can you split the payment amount of 110€ into 100€ and 10€ on 2 invoices ?41 votes -
Add multiple rate codes in one reservation
It would be nice, if it was possible to add multiple rate codes in one reservation. For example if there is a reservation for 4 nights. The first and the last night booked at the best available rate, however the second and third night is booked at the corporate's contract rate. Now, we need to make three separate reservations. If it would be possible to add multiple rate codes in a reservation, this would make this much easier.
24 votes -
If there is a note on a guest profile in ‘internal’ it would be great if when the profile was opened it alerted the operator.
If there is a note on a guest profile in ‘internal’ it would be great if when the profile was opened it alerted the operator.
It wouldn’t matter is it was automatic or if we had to select ‘alert’
EG – guest is a coeliac, rooms to avoid, comp fizz on next stay, guest likes a bath, dogs name. It can contain, positive, negative and important info that can be transferred onto next booking11 votes -
Availability block reservation extensions
Currently, you are unable to extend an availability reservation without adjusting the block itself, or making a new reservation then locking it into the same room. Being able to manually extend a room block reservation behind negotiated day's and rates within the block would be excellent so the guest maintains one reservation throughout their stay.
21 votes -
Allow Next Day Visual in Mews Housekeeping App
Our Back of House staff needs the ability to see next-day activities in the Mews Operations app so that staff doesn't need to access the Mews Commander Dashboard on a laptop or phone when looking forward outside of today's operations.
21 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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