Settings and activity
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56 votes
Hi Mewsers! We're happy to announce that we've released the Messaging API (& webhook)!
Whether you're using an external tool or handling everything in Mews chat, you can now unify all messages to and from guests in one place.
Integration partners are now able to check out the use case in our API documentation and start building a connection to the Mews chat function.
Happy Friday!
The Mews Product Team
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Anonymous
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101 votesAnonymous
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Yes to do contactless service well ALL messages to and from guests need to be in one place. Emails (including automated emails about the booking, booking confirmation, checkin, mobile key, etc) sms, WhatsApp, push notifications, service requests, housekeeping requests, concierge, etc so that staff can easily view all communications with the guest. So services including concierge, housekeeping, access control, upsell, should all be able to fully integrate