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  1. 337 votes

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    david commented  · 

    Had the same issue Steve had down here.
    The restriction tool is not user friendly at all when compared to the one provided in Siteminder.
    In Mews, there's no way to independently select a restriction, say, for all but one space type, nor all but one particular rate group, etc.
    For instance, if you do want to keep opened one specific type or rate but close all others, this forces you to create one single restriction for every condition.
    When you have a long list of space types or rates, this means creating multiple lines (up to 10 restriction lines per day in my case!) and losing a lot of useful time.
    Also, there's no way to make a difference for restrictions you want to apply in OTAs only, but not restricted in your own booking engine or for walk-ins or direct groups... At the moment I have to unrestrict a days whenever the front desk has to create a direct reservation on a restricted day. Every single time!
    So yes, at the moment the only workaround is to manage restrictions from my channel manager instead.
    This solution could be a great improvement for rate management.

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  2. 8 votes

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    david supported this idea  · 
  3. 17 votes

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    david supported this idea  · 
  4. 81 votes

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    released  ·  Mews Product Team responded

    Hello Mewser,

    Team is super excited to let you know that your idea `edit rate restrictions` is released! Thank you everyone for upvoting and submitting your feedback!

    Looking forward to your future ideas!

    david supported this idea  · 
  5. 355 votes

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    david supported this idea  · 
  6. 396 votes

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    david supported this idea  · 
  7. 823 votes

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    Hi Everyone,


    Thank you for your valuable insights on this topic. I am happy to inform you that this feature is now live and ready to use for all* users. 


    *Please note that France and Guadeloupe will be soon be given access to this feature as well, whereas development is still ongoing to serve your legal requirements. 


    More information can be found in this release note


    To add, soon restored canceled reservations will as well be shown in reporting, in order to give you a clear insight. 


    Warmest regards,

    Nienke 

    david supported this idea  · 
  8. 383 votes

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    Hi there Mewsers!

    You’ve asked and we’ve listened.

    We upgraded the action log to make it more detailed and easier to use.

    Below are some of the additional details that we’ve added.

    Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.

    We’ve enhanced updates for products. You’ll now be able trace for example, the additions of order items as well as the price adjustments made to your products.

    And finally on the pricing side, no need for a calculator! You can now monitor and report on changes to prices with the both net and gross values, as well as the affects the changes you’ve made have on taxes.

    We will continue working on updates to the action log for different sections of the system. Stay tuned for more!

    david supported this idea  · 
  9. 231 votes

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    david commented  · 

    I encounter the same issue. For instance, I have a release of 2 days on my flexible rates, after which, even though the same "flexible" rate is displayed, it has a non-refundable condition. So I would like to change the automatic charge to be 100% only for same-day arrivals. But at the moment, I cannot configure 2 different automatic charges on this flexible rate group.
    It'd be great if this could be developed!
    At the moment the staff has to manually charge same-day arrivals...

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  10. 83 votes

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    david supported this idea  · 
  11. 8 votes

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    0 comments  ·  Taxes  ·  Admin →
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    david supported this idea  · 
  12. 9 votes

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    david supported this idea  · 
  13. 91 votes

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    david supported this idea  · 
  14. 15 votes

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    david supported this idea  · 
  15. 31 votes

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  16. 5 votes

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    released  ·  Mews Product Team responded

    Hello,
    Have had this filter on the reservation report for a few months now. Sorry for not updating you earlier – there was another item that requested the same and we did not realize there was a duplicate.
    Regards,
    Ilia
    Product Manager – Commander

    david supported this idea  · 
  17. 7 votes

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    0 comments  ·  Taxes  ·  Admin →
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    david shared this idea  ·