Settings and activity

  1. 22 votes
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    0 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Joey Mottershead supported this idea  · 
  2. 59 votes
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    9 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers!
    I am happy to announce that the payment request feature was released just now.
    Payment request is friendly and convenient way how to collect payments from your guests or bookers. The best thing about it is that you can send requests directly from Mews Commander. :-) Learn more about the feature in our Help guide: https://help.mews.com/en/articles/4245457-send-a-payment-request-by-email .

    Please let us know how do you like it and we are looking forward to your ideas for improvement here in feedback portal.

    Have a great day,
    Aneta

    Joey Mottershead supported this idea  · 
  3. 196 votes
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    17 comments  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Mewsers,

    Exciting news today!!

    Payments team has started preparing Mews for alternative payment methods. The first one in the line is iDEAL, the integration and development will take several months. On the other side, the implementation of iDEAL to guest-facing products will be worked on once we, payments teams, finish the integration.

    I hope you all are as excited as we are! I will update you once we move to the next stage!

    Kind regards,
    Jovana

    Joey Mottershead supported this idea  · 
  4. 386 votes
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    10 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers!

    We are very happy to announce that we have released the functionality that will allow you to attach tasks to reservations.

    Curious and want to learn more? Check out the Mews release notes page https://go.mews.com/tasks-releasenotes.

    If you have any a few more questions about the feature, contact your account manager or the Mews customer care team.

    Kind regards,
    Aldair

    Joey Mottershead supported this idea  · 
  5. 557 votes
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    idea to upvote  ·  14 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Joey Mottershead supported this idea  · 
  6. 342 votes
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    10 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there Mewsers!

    You’ve asked and we’ve listened.

    We upgraded the action log to make it more detailed and easier to use.

    Below are some of the additional details that we’ve added.

    Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.

    We’ve enhanced updates for products. You’ll now be able trace for example, the additions of order items as well as the price adjustments made to your products.

    And finally on the pricing side, no need for a calculator! You can now monitor and report on changes to prices with the both net and gross values, as well as the affects the changes you’ve made have on taxes.

    We will continue working on updates to the action log for different sections of the system. Stay tuned for more!

    Joey Mottershead supported this idea  · 
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    Joey Mottershead commented  · 

    More detailed information such as exactly how/why pricing was updated would be very useful, also the option for staff to include notes that appear in the action log for example (xxxx repriced order due to customer complaint, 50% off)

  7. 231 votes
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    idea to upvote  ·  15 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Joey Mottershead supported this idea  · 
  8. 213 votes
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    idea to upvote  ·  5 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Joey Mottershead supported this idea  · 
  9. 21 votes
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    0 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
    Joey Mottershead shared this idea  · 
  10. 247 votes
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    idea to upvote  ·  6 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
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    Joey Mottershead commented  · 

    This would be very useful as many customers are confused with the extend/shorten/amend their dates but don't receive X% of their total amount back. If they are sent the rates per night on their confirmation they will have written evidence of the correct price PER NIGHT

    Joey Mottershead supported this idea  · 
  11. 14 votes
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    0 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
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  12. 293 votes
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    idea to upvote  ·  13 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Joey Mottershead commented  · 

    THIS WOULD BE AMAZING! As a smaller hostel we regularly have to split reservations to make the most of our availability, it is VERY time consuming having to shorten and create new bookings before arrival.

    Joey Mottershead supported this idea  ·