Get Customers response requested by guest room key NFC UID
Get Customers response requested by guest room key NFC UID
As POS Operator I want to use a guest room key UID (16 digit Hex code e.g., 803687a2415404) to search for the guest on the POS so that do not have to ask for the guests room number and can use the same method to pay and justify a room posting.
Given I greet a guest at the Hotel Restaurant when tap the guest room key on my POS mobile device (NFC reader) then the Interface response with customers details base on the guest room key UID.
Given close a check on a mobile POS when the guest ask to post to the room account then the guest use the guest room key to validate the correct guest account.
This reduce complains on the guest checkout.
In general door locking systems provide the UID to PMS system when assign a card to a guest.
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Review of Mews Search starting and in exploration phase