224 results found
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Duplicate reservations
It would be time saving when reservations can be duplicated to other dates, while keeping the name, room settings etc.
5 votes -
Extended Status Page / minor bug-report
This is my idea on how Mews could benefit from having an Extended Status Page or a "Minor bug-report".
Today, we dont have a clear view on what is currently bugged or been worked on by Mews support and their team. This feature would be great thing to minimize the amount of tickets that are being created today.
I.e. I had no clue, that it currently is a bug that set OOS rooms to Dirty at night due to legionella and that the support team is aware of the issue and are working on a solution. Same goes with Rooms…
4 votes -
duplicate product
It would save a lot of time (and misstakes) if products, rates, etc can be duplicated instead of always having to start from scratch. Except for the obvious hassle of having to remember all the settings it would help us in keeping name-standards etc.
function could be an option on any specific product/rate/category to "duplicate". That would open the "new entity" page but with the same options/texts etc pre-filled, ready for us to change as needed before saving.5 votes -
Report of cost of food and beverages for each revenue center
Please we would like to ask if its possible to have report from BIZZON of cost for each revenue center.
Report of cost of food and beverages for each revenue center.2 votes -
Marketplace
When Making the connection with D-edge it would be good to have one button to sync multiple rates at once (instead of having to sync the rates one by one)
2 votes -
Promote products only to specific rates, rategroups or segments based on need
It would be nice to be able to promote specific products to specific rate groups segments or even more direct to specific rates and even better to be able to enable function for specific periods only.
Example:
- Offering Full day SPA access to OTA guest as an promotion in low season5 votes -
customise the scheduling for email communications:
The pre-arrival email is very useful, but 2 days prior to stay is too close - both for guests making arrangements and our upselling, can we have the option to amend this to 7 days to give guests the ability to book dinners etc in advance.
If we could have the option to make and schedule our own email templates that would be even better :)
Thank you4 votes -
Length of stay discount
Would it be interesting if it was possible to discount of a rate depending on length of stay ?
So for example:-
- Stay 2 or more nights and save 10 %
- Stay 3 or more nights and save 20 %
- Stay 5 or more nights and save 25 %
- Stay 7 or more nights and save 30 %This set-up will allow properties to create promotions that are a bit more dynamic
8 votes -
Deactivate a product without deleting it.
It would be interesting to be able to deactivate a product temporarily, without having to delete it permanently.
By deactivating it, it remains easily available for reactivation, but does not pollute the list of available products or become a potential source of confusion.2 votes -
Lead-in time and configuration for product upselling
There is already a suggestion for having a inventory for stay products. Now that the products can be booked by the customer during the booking flow and online check-in, it would be interesting to have more configuration options for upsell products. Right now, it is very limited. Certain products need to be prepared or ordered on request. There should be a deadline of choice. For example: booking a bouquet of flowers can only be added 48 hours before arrival. Otherwise we can't order the flowers anymore. In general; every product upsell that happens within Mews just before arrival, can be…
2 votes -
los restrictions on rooms
A tick box on space types when setting los restrictions, at the minute you have to do every date individually, along with every space, so if you have 17 space types, and want a los on Saturday nights, you have to set the restriction 17 times for 1 day, 884 restrictions just for Saturdays, would be much easier if you could select the space via a tick box, at the minute if you do a generic restriction, you cant undo just one space.
This could also be applied to rate codes.14 votes -
Set Availabilitys for individual rates
It would help us with various issues if you could store availabilities for individual rates. For example in the restrictions.
2 votes -
Date suggestion on WBE adapted after minimum stay restrictions
Current situation: E.g. If a guest selects the dates for a 3 night stay and we have restrictions with minim. 4 nights, the dates suggested by the WBE are often not even close to the dates the guest had in min.
Suggestion for solution: The WBE instead suggests an additional night to the guest, so e.g. Guest search for accommodation 21-24th of March where the minimum stay is 4 nights, WBE then suggests 20-24th of March OR 21-25th of March.
That way the guest doesn't think we are fully booked and understands the minimum stay better. Now it only says…
1 vote -
show occupancy in restrictions calender
In order to check if restrictions are still valid / necessary, the occupancy (overall and per room type) should be displayed in the restrictions calendar (as in rate management). This is very important to check if MLOS and close restrictions are still valid.
3 votes -
1 vote
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Be able to Push only 1 rate from Channel Manager instead of All rates
When we create a new rate in the Channel Manager, it would be best practice if we could only send that rate to the channel manager and not all the rates that we have in the channel manager as how is today. Of cause, we need to have a "full property push" available, but the option to push just the newly created rate would be the best in a day-to-day basis. Then the data that we send out is going to be much less.
19 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Use notes for multiple services
Can you please make it possible to use notes across multiple services?
Current situation: Notes can only be used on multiple rooms/parking of the same service. If you want to use the same notes for both a room and a car park, you have to enter them twice.
Desired situation: It should be possible to add and update notes for several services at once (using the checkboxes).
2 votes -
Extending stay of guests
MEWS automatically allocate guests to a room. However, when you want to extend a guest's stay and another guest is allocated to that room, you first have to move the other guest to be able to extend the stay of the other guest. It would be helpful that if you want to extend a guest's stay, it automatically moves the other guest to another available room.
1 vote -
Automatic linen change for housekeeping
It would be great if MEWS shows automatically which room needs a linen change. For example, after 5 days. And the housekeeping sees or receives a notification in their application.
1 vote -
When a reservation rate code is changed the segment assigned to that rate code should automatically be applied to the reservation.
Segments are attached to rate codes in the settings of Mews. The segment attached to a rate code should always be attached to reservations with that rate code. Currently when users change the rate code of a reservation it retains the original segment. Additionally, users should not be able to change a segment on a reservation as this should be locked to the rate code.
5 votes
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