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Global and Regional Needs

This forum is your space to share ideas related to how Mews products can better serve location specific requirements. Whether it’s a city-specific tax or compliance with broader regulations like the EU GDPR, we want to hear from you! Explore our four categories:

  • Compliance: Share ideas that help us meet legal requirements related to data, security, and reporting to authorities
  • Taxes: Discuss tax-related concepts, rates, and calculations
  • Localization: Propose ideas for adapting Mews to new languages and regions
  • Other: Got an idea that doesn’t fit the other categories? We’re all ears!

Global and Regional Needs

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108 results found

  1. Rounding Precision

    Mews rounds per item at the end down to 0.00 (inconsistent) dropping the 3rd decimal.
    Channel Manager rounds at the end down to 0.000
    US Taxes the Total Price.

    Leaves $0.01 at times from 3rd party booking engine to the PMS.

    Example:
    Rate = 299.00
    Tax @ 13.45% = 40.2155 (IBE 3rd parties round up/down)
    Total = $339.22

    However, Mews drops the 3rd decimal in the tax and returns $40.21. Therefore, the Total in Mews is $339.21 versus the IBE by 3rd parties (iHotelier and SynXis) which round up/down at the 3rd decimal.

    This results in some cases a $0.01…

    5 votes
    0 comments  ·  Taxes  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminKsenia Galtsova (Admin, MEWS) responded

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  2. Add product update field in reservations report

    Possibility to run product update for all reservations
    The use case would be to cancel old city tax and add new one

    5 votes
    0 comments  ·  Taxes  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  3. Colombian Migration Report

    5 votes
    0 comments  ·  Localization  ·  Admin →
    How important is this to you?

  4. Pitztal Austrian tourism report

    5 votes
    idea to upvote  ·  0 comments  ·  Compliance  ·  Admin →
    How important is this to you?

  5. Gran Canaria Statistics Report

    5 votes
    0 comments  ·  Compliance  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  6. Tourism report - Guatemala

    5 votes
    0 comments  ·  Compliance  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  7. Currency selector in reports

    5 votes
    idea to upvote  ·  0 comments  ·  Localization  ·  Admin →
    How important is this to you?

  8. Argentinean Fiscal Printer

    5 votes
    idea to upvote  ·  0 comments  ·  Localization  ·  Admin →
    How important is this to you?

  9. Peppol invoicing

    Invoices compatible with peppol invoicing. Mandatory from january for b2b!

    4 votes
    idea to upvote  ·  0 comments  ·  Compliance  ·  Admin →
    How important is this to you?

  10. Cash Register Sweden

    The obligation to use a certified cash register applies where the company’s sales take place in return for cash payment or in return for payment with a debit or credit card.

    All forms of electronic payments, according to the Swedish Tax Agency, are equated with payments by debit or credit card. An example of an electronic payment is when a customer uses his or her mobile phone to make a payment via an app.

    The Cash Register service enables you to report the cash register, modify information and report any malfunctions of the cash register.

    https://www.skatteverket.se/servicelankar/otherlanguages/inenglishengelska/businessesandemployers/startingandrunningaswedishbusiness/cashregisters.4.57cadbbd15a3688ff44ddf9.html?q=cash+register

    4 votes
    0 comments  ·  Taxes  ·  Admin →
    How important is this to you?
    on the roadmap  ·  AdminAndrew Star (Admin, MEWS) responded

    Hi Swedish community! We are working on support for this at the moment. Please reach out if you would like to be involved in early stage testing before a general release is available!

  11. Threshold Tax Logic

    There are some legal environments where the threshold tax applies. It means that if the rate of the stay is below a specific amount (e.g. $50/night), the occupancy tax doesn't apply.

    The tax logic in Mews doesn't support it which prevents hostels to use Mews in regions like San Francisco or British Columbia.

    The tax logic should treat nights above and below certain price range differently.

    4 votes
    0 comments  ·  Taxes  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAndrew Star (Admin, MEWS) responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. A discount (%) campaign should also be possible to reduce also Products (Product Rule) with that %.

    A discount (%) campaign should also be possible to reduce also Products (Product Rule) with that %. The obvious example is breakfasts - yet, preserving city tax without any % discount. This way, the myriad of special discounted Products, Product Rules etc would be avoided.

    4 votes
    0 comments  ·  Taxes  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAndrew Star (Admin, MEWS) responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  13. Invoice without details

    Many customers ask for an invoice for their stays without details.
    Now, each invoice contains the details of the services and on the same page a summary of the taxes.
    It would be interesting to have the summary of the taxes on a separate page and which includes the same header and footer of the detailed invoice.

    4 votes
    0 comments  ·  Taxes  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  14. Add setting for products 'commissionable' or 'non commissionable'

    In order to get more accurate commission overviews we would like an option when setting up a product to define whether it's commissionable or non commissionable (so if it should calculate for the commission overview).
    Things like city tax, extra products (not via OTA) are non-commissionable but will still be counted for commission rate.
    A tickbox Comm/Non Comm will solve this and provide more accurate commission overviews to support invoicing and business intelligence.

    4 votes
    1 comment  ·  Taxes  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. No city tax for children and free breakfast for children

    Would be easier to just add breakfast and city tax in case it's necessary than having to counterbook it with every single reservation where children are involved.

    4 votes
    0 comments  ·  Taxes  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  16. Statistics report in Finland

    In Finland hotels must provide a monthly report on guest that have stayed at a property. The report can be created manually, however there is a possibility that the report can be created automatically.

    You can review this information here:
    http://www.stat.fi/meta/til/matk_en.html

    If possible, please create an automated report.

    4 votes
    idea to upvote  ·  1 comment  ·  Compliance  ·  Admin →
    How important is this to you?

  17. Fiscalisation in Turkey

    3 votes
    idea to upvote  ·  0 comments  ·  Compliance  ·  Admin →
    How important is this to you?

  18. Market Segments linked to Accounting Report

    The Market Segment should appear on this report (like in Guestline Postings Report) so that we can relate actual daily revenue to market segments after deduction of tax and Breakfast etc.

    3 votes
    0 comments  ·  Taxes  ·  Admin →
    How important is this to you?

  19. Possibility to change the number of guests to zero

    As we can have charged cancellations, we often let a room checked-in with 0 guest in house to keep a high occupancy rate even if the room is empty.
    Currently, it is not possible to put less than one guest per room, so the city tax is posted and the reports are false.

    3 votes
    0 comments  ·  Taxes  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  20. Tax Setup (Legal Environment) by Property Administrator

    Allow each property to setup and modify their own taxes rather than have Mews hard code these taxes into the system. US taxes are complicated with local, city, county, state, TBID, tourism and other taxes that change independently from each other. This aligns with channel manager setups. Additionally, have the ability to create tax periods for all taxes i.e. start date, end date so that the system can properly tax reservations that cross a tax period change. Have the liability sit with the property administrator who receives notification of future changes and should be held responsible for these changes. This…

    3 votes
    1 comment  ·  Taxes  ·  Admin →
    How important is this to you?
    idea to upvote  ·  Wendy Tapia responded

    Greetings from the Mews product team! Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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