106 results found
-
Modify City Tax Product to not impact rate
The City tax product should be loaded so to not impact the rate. Should the number of guests in a room evolve (from two to one), the nightly rate of the room should not be impacted. One city tax should simply be removed from the billing.
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
invoice: overnight and breakfast as package price but tax separately
We would like to change the listing of positions on the invoice. At the moment guests see the invoice like this:
-overnight
-breakfast
-tourist taxThis is not perfect / a little confusing as guests book their room always including breakfast. We want the listing to be like this:
-overnight (price including breakfast) --> bill as package
-tourist tax
no splitting for the overnight and the breakfast. But tourist tax should still be mentioned separately.2 votes -
Impossible to report on net room revenue per rate code when city tax is hardcoded and included
When city tax is hard coded in Mews (such in Hamburg) and included in the rate, Mews makes two postings, one to deduct city tax from the room rate and one to add it as city tax.
Mews marks both of those postings as "additional expenses". This is incorrect, as the reduction of the rate is a "space charge", not an "additional expense".
Consequence is that the hotels are unable to report on net room revenue in all reservation reports, as they cannot filter out the city tax / additional expense as originally foreseen by Mews.
11 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Date of birth in reservation report
Dear Software Team,
Greetings from Amsterdam. We have a feature request that I believe would improve the user experience and add more value to the businesses. I would like to suggest adding a column for the guests’ date of birth into the reservation report.
The addition of the date of birth column would provide several benefits. Firstly, it would allow businesses to better understand their customer demographics. In addition, it is obligatory to have a report including date of birth, to submit for the deduction of local (Amsterdam) guests for the city tax (for the yearly submittance to the local…
1 vote -
New Spanish Police Report
The new Real Decreto 933/2021 is now in place and all the spanish hotels have up to 02/Jun/2023 to implement it. It requires the collection of more guest data during checkin (online and/or at front desk) and to provide a new report to the police database.
We need this feature to be adjusted ASAP, before spring. Thanks2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Routing Rules for Product Categories only
Currently when you create a routing rule you can select a product category to be routed. However when doing so you need to also select either the nights or city tax to be routed. It would be good if you could select just a product category.
8 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Threshold Tax Logic
There are some legal environments where the threshold tax applies. It means that if the rate of the stay is below a specific amount (e.g. $50/night), the occupancy tax doesn't apply.
The tax logic in Mews doesn't support it which prevents hostels to use Mews in regions like San Francisco or British Columbia.
The tax logic should treat nights above and below certain price range differently.
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Some small changes in the usability
Some small changes in the usability:
- Simplification of the date input for reports and reservation window, in which the start and end correlate to each other. If I select a start date in the future, the end date will also appear in the future, similar to the reservation input.
- Make grayed numbers selectable at the date of the next month.
- Extend reservation and manager report by another date input for the following functions: how many bookings were made in time period X for time period Y.
- Enable statistics showing which nightly added products are assigned to…7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
-
Deactivate automatically closing of invoices (deposits)
Due to the change that already closed invoices cannot be rewritten to company, it is mandatory that MEWS absolutely does not close any invoices automatically. Payments that are received directly after posting, for example, are posted directly against the product and the invoice is closed. Here I can not change the company address from now on. However, on this first invoice the tax statement is visible. If this invoice is charged back and recreated so that it is issued to the company, unfortunately the tax statement is missing here. MEWS is no longer allowed (at least in Germany) to automatically…
1 vote -
Exclude non revenue from Manager report totals
Exclude (or separate) non-revenue form the manager reports totals. City tax (or any others) an payments are now included in the revenue totals while it isn’t revenue.
70 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
A discount (%) campaign should also be possible to reduce also Products (Product Rule) with that %.
A discount (%) campaign should also be possible to reduce also Products (Product Rule) with that %. The obvious example is breakfasts - yet, preserving city tax without any % discount. This way, the myriad of special discounted Products, Product Rules etc would be avoided.
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Difference TOTAL with/without VAT on invoices
MEWS calculates prices with and without VAT per product and presents them per product on the invoice.
At the end of the invoice MEWS presents the summary of the prices with and without VAT per VAT.
On huge invoices the calculated and presented total price without VAT is not the same as the summary of the presented prices without VAT per product due rounding differences.
Guests/companies/ accounting are complaining about this.
THEREFORE PLEASE ADJUST and do not present the price per product without VAT per product. (only VAT in %, amount and price with VAT)
OTHER CONSIDERATIONS:
Show VAT &…51 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
-
Grouping Additional Expenses
Can we please have "Additional Expenses" grouped together the same way Products group on the "Items" tab in the reservation screen. Currently these show line by line and for City Tax for longer stays this creates a massive list. It is then harder to handle as you have cancel them 1 by 1, which then forces the PMS to refresh after each cancellation!
We have different agreements with OTAs and sometimes the CT is already covered in a different way.
This would be beneficial for other Expenses introduced in tot he system later on.
It should be a quick win…2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Automatically delete digital registration cards after X years according to local data storage laws
In some countries, it is a legal requirement to save the registration card for X number of years and to delete these after a certain time. Currently this can only be done manually, one by one. Please automate the data deletion according to local laws.
27 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion. -
Accounting category of canceled items
We can´t define a specific accounting category for canceled items for deposits or hardcoded city tax. The accounting category is taken from the Canceled item accounting category defined in the Bookable service. But deposits and city taxes are usually having different accounting categories than nights.
12 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Create a possibility to exclude some product from the cancellation fees (in the settings)
It would be nice if their is a possibility to exclude product from the cancellation fees. For example: we do want to charge our product breakfast in our cancellation fees, but we want to exclude our tourism tax (verblijfsbijdrage) from the cancellation fee. At this moment this is not possible.
5 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
keep old price button
When changing the number of people in a booking if you select KEEP OLD PRICE, the system will change the city tax and add the difference to the room price. Please change this so that the price of the room is not changed, the city tax has nothing to do with room night prices.
47 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Invoice without details
Many customers ask for an invoice for their stays without details.
Now, each invoice contains the details of the services and on the same page a summary of the taxes.
It would be interesting to have the summary of the taxes on a separate page and which includes the same header and footer of the detailed invoice.4 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
payment method on confirmation
Include payment method "guest will pay at check-in by debitcard, creditcard or cash" - "invoice to the company for all costs" - invoice to company for roomnight, breakfast and city taxes" Should be visible for receptionist and should be shown on the confirmation.
8 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Automated incidentals upon guests arrival
In the US, upon arrival the hotel puts hold (pre-authorizes) the guest card for certain amount/night (it's usually a flat rate). They keep the money on hold and when the guest exceeds their spending (restaurant, spa charges etc that they put on their room), the system should then pre-authorize additional amount. It's like credit the hotel holds for the spending of the guest during their stay.
In other PMS systems you can program the amount either per day (i.e. $50.00 per day on top of the room & tax) or per stay flat rate (i.e. $150.00 per stay). Then, as…
24 votesIdea is ready for the upvotes!
Please provide your feedback in the below comment section. How likely are you to benefit from this idea?
Looking forward!
- Don't see your idea?