250 results found
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Export time scedule
We would need a more flexibel export time frame.
As we would need for example the export for the atuel month, the next and the third month in a row on the reservation report.
It would be great to set a flexibel time on the export.1 vote -
Zahlungsmethoden
Zahlungsmethoden TWINT, QR Code, + Bankzahlungen: die Zahlungen sollten sich automatisch durch ein Upload den entsprechenden Buchungen zuordnen.
1 vote -
Process invoice payment
To save time, when it comes to receivable invoices, we should be able to process invoice payment in the invoice itself instead of going to the dashboard of the customer or company profile.
1 vote -
bulk invoice payment
In Switzerland, outstanding invoices are typically paid using QR codes that include a unique reference number. Currently, we need to manually check our bank account for incoming payments, locate the corresponding transactions, and then close each invoice one by one in Mews. However, since each QR code includes a unique reference that matches the invoice, the process could be automated: once the payment is received, the invoice should be automatically closed in Mews. This would eliminate the need for manual reconciliation and save valuable time.
En Suisse, les factures en attente sont généralement payées à l’aide de codes QR contenant…
1 vote -
automatisierter Export und Versand von Auszahlungen MEWS Payments
Ich benötige einen kombinierten Bericht, der sowohl die Buchungen und Auszahlungen eines bestimmten Tages als auch die zugehörigen Kommissionsanpassungen (die häufig zeitversetzt erfolgen) in einer Datei zusammenführt. Idealerweise soll dieser Bericht per Knopfdruck generierbar und/oder automatisiert per E-Mail versendbar sein.
5 votes -
Add Transportation Card (IC Card) as an External Payment Type
Add Transportation Card (IC Card) as an External Payment Type. In Japan, many customers use Transportation Cards and Passes (Suica, ICOCA, etc) as prepaid wallets for payments
1 vote -
QR Code External Payment Type
Add QR Code as an External Payment Type. Many customers use QR code based digital wallets such as Wechat pay, Paypay and others.
2 votes -
Automated integration of CC information from Canary to MEWS
We need the CC information entered in CANARY during the digital check in process to automatically populated into their MEWS reservation.
1 vote -
Separate city tax from breakfast
When we now set up automatic charges through Mews, we either have to select all products or nothing.
Unfortunately, for a lot of reservations B&B is to be charged on a credit card, while tourist tax is to be paid on the spot.
Separating city tax and breakfast would make this easier.1 vote -
Have the option to choose if a bill should not be automatically charged - so that we can manually handle it
We would like to be able to set certain bills for manual settlement - in stead of mews charging it automatically. Sometimes, guests wants to pay for some items with a different CC than what is on file, and right now the Mews team states that this is not an option right now
4 votes -
Preauthorization Page: Make the Stay C/O Date Visible
When a user is attempting to take a manual preauthorization, it would be useful to see the checkout date on the preauth page - this is a pertinent detail that can help the user decide the amount of the preauth (in the absence of automation).
3 votes -
Restore "Canceled" Scheduled Payments
It would be useful to have the option to restore canceled "scheduled payments" during a grace period for quick correction, especially if it was not intended.
1 vote -
Gestion des taxes : visualisation, clarté et flexibilité (comme dans Hotello)
Problématiques actuelles :
Visualisation partielle des montants sur les factures :
Il est actuellement impossible de voir clairement le montant avant taxes sur les factures client. Cela nuit à la transparence pour les clients d’affaires et complique la gestion comptable.Gestion des tarifs taxes incluses :
Il n’est pas possible de créer des tarifs taxes incluses non exonérés dans MEWS. Lorsque nous devons corriger un tarif ou ajuster une facture, nous sommes obligés de calculer manuellement les taxes à rebours pour que le montant total corresponde à celui prévu. Cela génère un risque d’erreurs et une perte de temps.Manque…
1 vote -
optional booking payment collection
We love the optional booking feature and see a great conversion on "bookable quotes", especially within our availability blocks. When guests confirm an optional booking, they need instructions on how to add their credit card via online check-in . When a guest reservation generated in the avaialbility block confirms, the payment calculation derives from the 2nd scheduled payment policy taking 75% of the payment when we only require 25% to confirm. We would love to see a flow through to add payment after confirming optional booking and the system recognition of the deposit scheduled payment over final balance settlement
1 vote -
Forbrugsforening payment method Denmark
We would like to add Forbrugsforening (https://www.forbrugsforeningen.dk/) payment as a possibility in Mews.
Denmark1 vote -
Differentiate reservations based on payment method, not only by rate group
As we have learned from the MEWS support team, it is not possible to differentiate reservations by payment type in the POS; differentiation is only possible by rate group. This limitation prevents us from implementing an efficient payment automation that would perform pre-authorizations or charges exclusively on the cards of reservations under the "direct payment at the hotel" model. As a result, we are unable to ensure that other reservations — those that have already been prepaid through an OTA, either via credit card or Virtual Card — are not negatively impacted.
Our request is to be able to differentiate…
1 vote -
When automatically charging OTA, put charge and revenue on one bill so we don't have to move the payment to the bill
When automatically charging OTA, put charge and revenue on one bill so we don't have to move the payment to the bill
6 votes -
surcharge
Currently, when processing external card payments, users must manually add a surcharge, which can be inconvenient and prone to error. My proposal is to introduce an option—similar to the “Add Credit Card Surcharge” feature available under “Process Payment”—directly within the external card payment workflow. This feature would automatically calculate and apply the appropriate surcharge based on preset criteria, streamlining the payment process and reducing manual input. It will enhance user experience, ensure consistency in surcharge application, and minimize errors.
1 vote -
Pop up on MEWS when payment is declined
When a guest pay at the hotel by a terminal and it gets declined, its not showing it at Mews as a pop up. I would like a big pop up in mews when a card is declined. I
6 votes -
PSP fraud
Enhance Mews’ payment processing capabilities that allows to:
Consume structured payment data from Booking Engine via existing API.
Recognize external payments processed via PSP and properly flag them as settled within Mews.
Prevent Mews from triggering settlement policies when a deposit policy is applied.
1 vote
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