209 results found
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Payments VS Reservation report
Would be great to have a report (or the information added to Reservations Report) that ilustratrates all the information in reservation report plus payments made in that reservation and amount invoiced. would be nice to exist a invoice report with this information.
3 votes -
Capability to choose for a receipt upon checkout
Both for the guests/booker when they are booking by Mews booking engine, or for staff at the booking process, or later by request from guests:
Giving the possibility to mark somewhere when you do the booking, that when the bill is closed at check-out time, the guest should receive the receipt by email automatically. This mark would then trigger this action and fwd the receipt either to the guest or the booker, again pending on the mark made when the reservation was done.
This to avoid the manually work to make a task that you should send the receipt at…
7 votes -
Multiple guests in Reservation Pay Online
Currently only the owner of a reservation receives the online check-out email and is the only one that can pay the balance of the reservation before being able to check out. When there are multiple guests that have bills that need to be settled, if they cannot pay their bills online themselves, the group in that room won't be able to check-out online. My suggestion is that all guests in a reservation be able to receive a check-out email and pay for their Bill.
3 votes -
Credit Card Surcharge
give hotels ability to add a surcharge automatically to creditcard transations
10 votesPlanned for beginning of next year
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Amazon Pay
Hey, it should be possible to pay with Amazon Pay during the guest journey. Lots of customers are using Amazon Pay and it would be beneficial to customers & hotels.
1 vote -
Block prepaid billing from being able to be charged on credit card guest
If to be charged on a virtual credit card (for example Expedia) this however should be possible of course, but not on a physical credit card of the guest.
2 votes -
Automatically email invoice after check out
Send the invoice automatically after the guest has checked out. Now you have to do it manually.
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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AVOIR LA POSSIBILITE DE SELECTIONNER LES CHEQUES VACANCES ET LES CHEQUES VACANCES DEMATERIALISES
JE VOUDRAIS POUVOIR AJOUTER LES CHEQUES VACANCES EN PAIEMENT EXTERNE EN PLUS DES CHEQUES VACANCES
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Integrated real time calculator when paying cash
To avoid switching apps, it would be helpful when one is charging a guest in cash, MEWS shows the amount of cash input and how much change they'll need.
This'll comes handy specially during rush hours or high-season when every second counts.3 votes -
Credit card authorization
We have many guests staying with us for months. Mews only keeps authorization for incidental charges for up to 28 days. We'd like to be able to set it up for longer than that.
1 vote -
Address Capture through payment process & AVS enablement
To mitigate against fraudulent card use and the risk of chargebacks, enabling AVS through the payment gateway would go some way to controlling this at the processing stage. By capturing the home address the payment process would compare this against the account address it has on file and based on fraud rules decline or refer.
Additionally, this would be required within the Payment Link process (Adyen platform has this enabled on its direct platform) so request for Mews to align with Adyen on this.
Considerable Commercial impact if accepted....
18 votesMoving this idea to be upvoted, feel free to share this link with anyone interested!
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Movement & renaming of payment types on Billing screen
Clean and refresh the payment drop-down on the billing screen.
- Split up Merchant & Terminal
- Rename Merchant to MewsPay
- Terminal should be Manual Card Payment (Make it clear with a blue pop-up that its not Mews Terminal! Make it clear)
Also change the name in the Accounting configuration.
- Terminal Payment to Manual Card Payments
- Gateway Payment to MewsPay
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Allow maestro (debit card) Payments
More and more people are ordering things over the internet by just paying with their debit card and using maestro.
It is time for mews to integrate a system where the guest can immediately pay with a debit card and does not have to worry that he does not have a credit card.
OTA's are accepting debit cards and the hotels can nothing do with it.
11 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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5 votes
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Recurring payments
For the longstay segment recurring payments are required.
6 votes -
UBL Format added beside the PDF invoice by email
We receive a lot of requests to send an UBL format invoice next to the PDF invoice we can already send.
Preferred to have the option to add an UBL format invoice or to have it automatically added.
A lot of companies demand these type of invoicing to make sure no errors are made in the payments or accounting department.
4 votes -
Automatic settlement externally paid
It would be Wonderfull if we could set a automatic settlement rule to close a bill for travel agencies who have already payed.
For example, all bookings from booking.com are paid trough booking.com, and we would like to set a automatic settlement for 100% but not actually charge anything, just add a external payment (wire transfer) for the full amount and close the bill.
1 vote -
Add Twint to Payment Terminal
Please add Twint to MEWS Terminals.
It ist the biggest Payment accquirer after Mastercard and Visa.
3 votes -
Payment alert
When opening a guest bill in check out, a pop up/alert that tells you something that we can plan in advance, so that we don't need notes somewhere to remind us what to tell the guest.
SO that we don't miss notes or important informations15 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Twint, payment method in CH
Twint, Swiss payment method
28 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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