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Guest Experience

The Guest Experience forum is for the ideas that could positively impact your guests' journey through every touchpoint. Use the categories below to curate your feedback:

  • Booking engine
  • Communications
  • Digital and physical keys
  • Guest portal
  • Guest profile
  • Kiosk
  • Loyalty
  • Other

Guest Experience

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49 results found

  1. Notes by department

    Notes are often added to reservations and meant for a specific department. To help clarify who each message may be intended for, notes functionality could be expanded to include a field for department. This labeling could help eliminate confusion and notify each team about important information.

    40 votes

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    5 comments  ·  Guest profile  ·  Admin →

  2. Upload files to company profiles

    9 votes

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    released  ·  0 comments  ·  Guest profile  ·  Admin →

  3. Add multiple guest profile notes

    7 votes

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    released  ·  0 comments  ·  Guest profile  ·  Admin →

  4. Profile creation report

    6 votes

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    released  ·  0 comments  ·  Guest profile  ·  Admin →

  5. Contact email in company profiles

    19 votes

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    released  ·  0 comments  ·  Guest profile  ·  Admin →

  6. Invoicing email in Company Profile

    15 votes

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    released  ·  0 comments  ·  Guest profile  ·  Admin →

  7. Upload guest picture to profile

    8 votes

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    released  ·  0 comments  ·  Guest profile  ·  Admin →

  8. Immutable company information

    8 votes

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    released  ·  0 comments  ·  Guest profile  ·  Admin →

  9. Product selector in "Guests in house"

    5 votes

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    released  ·  0 comments  ·  Guest profile  ·  Admin →
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