We have started designing an API for messaging and are meeting with partners to discuss the options. More on this in Q1 2022.
An error occurred while saving the commentAnonymous commented
Yes to do contactless service well ALL messages to and from guests need to be in one place. Emails (including automated emails about the booking, booking confirmation, checkin, mobile key, etc) sms, WhatsApp, push notifications, service requests, housekeeping requests, concierge, etc so that staff can easily view all communications with the guest. So services including concierge, housekeeping, access control, upsell, should all be able to fully integrate
86 votesidea to upvote · 7 comments · Mews Guest Journey » Guest portal · Flag idea as inappropriate… · Admin →