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  1. 76 votes

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    The change in preauthorizations was released in 2022, unfortunately, we missed updating its status. 


    Now manually created preauthorizations through Mews Payments can be selected to expire up to 28 days from the creation day. Also, for automatically created preauthorizations Mews releases the preauthorization 24 hours after your property's configured check-out time. Please read about it more here! https://help.mews.com/s/article/preauthorize-a-card-payment?language=en_US


    Best,

    Mews Product Team

    An error occurred while saving the comment
    Matthieu Cotteverte commented  · 

    Hello,

    We would like to know how to automatize our preauthorization so that they are all made for example at 5pm on the arrival day. Then we would like to release them after the check-out or at a time on the departure date.

    Matthieu Cotteverte supported this idea  · 
  2. 297 votes

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    Matthieu Cotteverte supported this idea  ·