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  1. Cancellation policies in reservation confirmation

    71 votes

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    idea to upvote  ·  14 comments  ·  Mews Booking Engine  ·  Admin →
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    Mary-Ann Reservations commented  · 

    if your cancellation policy changes, after a guest booked and they ask for their confirmation as they lost it, they will now receive the new policy which is actually not applicable for that reservation and there is no way to avoid that which is absolutely not ok. You should always be able to resend their confirmation they way they received it initially

    Mary-Ann Reservations supported this idea  · 

  2. Add guests to checked in reservations via Operator

    8 votes

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    1 comment  ·  Mews Guest Journey » Kiosk  ·  Admin →
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    idea to upvote  ·  Adminjames.taylor (Admin, Mews Systems) responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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    Mary-Ann Reservations commented  · 

    To be able to allow all guests, including accompanying guests to check-in via the Kiosk.

    At this moment, once the main guest checks-in, the procedure is completed and will not allow accompanying guest to enter their info, such as passport etc.

  3. Let the booker fill in the data of all companions

    171 votes

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    released  ·  14 comments  ·  Mews Guest Journey » Guest Portal  ·  Admin →
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    Mary-Ann Reservations commented  · 

    Its very discouraging for guests to complete the online check-in when kids do not have email adresses and defeats the purpose of the online check in..

  4. Attach tasks to reservations

    399 votes

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    10 comments  ·  Reservation management  ·  Admin →
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    released  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hi Mewsers!

    We are very happy to announce that we have released the functionality that will allow you to attach tasks to reservations.

    Curious and want to learn more? Check out the Mews release notes page https://go.mews.com/tasks-releasenotes.

    If you have any a few more questions about the feature, contact your account manager or the Mews customer care team.

    Kind regards,
    Aldair

    Mary-Ann Reservations supported this idea  · 

  5. To not allow a credit card that expires prior of guest arrival to be able to confirm a booking

    30 votes

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    1 comment  ·  Mews Fintech » Payment methods  ·  Admin →
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    unlikely  ·  AdminJovana Anicic (Admin, Mews Systems) responded

    Hello from the Mews product team. 


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. However, you can still increase the interest by upvoting to the item.


    Thank you for sharing your suggestions.

    Mary-Ann Reservations shared this idea  ·