97 results found
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External payment - Giftvoucher
It would be great if you can choose the option 'Deposit - Giftvoucher' in the 'External payment types'
3 votes -
Postfinance - Payment Method - Switzerland
Customer is located in Switzerland and they are misising the Postfinance payment method with Mews Payments.
3 votes -
Multiple guests in Reservation Pay Online
Currently only the owner of a reservation receives the online check-out email and is the only one that can pay the balance of the reservation before being able to check out. When there are multiple guests that have bills that need to be settled, if they cannot pay their bills online themselves, the group in that room won't be able to check-out online. My suggestion is that all guests in a reservation be able to receive a check-out email and pay for their Bill.
3 votes -
Uitstraling factuur
Uitstraling factuur, layout ziet er niet mooi uit, Mogelijkheid om dit aan te passen naar onze wens, nu zijn er maar paar aanpassingen mogelijk
3 votes -
Chargeback insurance
Stripe is providing Chargeback Insurance (at 0.4% of every transaction), would it be possible to have this option at Mews?
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Adyen MarketPay Merchant Balance Top Up
There should be a similar way to top up Adyen MarketPay Merchant Balances similarly to the way we have it set up for Stripe.
3 votesChange of status as this is too long on the roadmap, we've identified other priorities and we are adding this back to our product backlog.
Thanks.
Mews Team
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Verifying payments: Mews notification change from payment successful to payment needs verifying.
At the moment Mews drops down a green box saying payment successful even when a payment needs verifying by a guest. This means many verifying payments get missed. I suggest when a payment needs to be verified a blue box drops down and says Payment needs to be verified. This way staff notice this straight away and payment gets verified by the guest then and there.
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Deposits on manual payment types
When Mews automatically takes payment from credit card it will at the same time create debet and credit deposit transactions. Credit card payment will be closed with other transaction and other one stays open on the reservation with all the booked items. Would this be possible with all the manual payment types also? We need this feature for our book keeping to keep on track where the money comes from. And if these payments are not on closed bill it the will not be shown on the payment report as our accounting needs.
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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balanced bills not to be triggered
For offline or online reservations, with balanced bill due to another payment method than CC, the trigger should not try to charge the CC given by the guest.
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Créer la carte de paiement WIR
Nous avons besoin de créer un paiement par carte WIR. celle-ci n'existe pas dans Mews mais c'est une carte utilisée dans notre zone
3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Zahlungsmethoden
Zahlungsmethoden TWINT, QR Code, + Bankzahlungen: die Zahlungen sollten sich automatisch durch ein Upload den entsprechenden Buchungen zuordnen.
2 votes -
Ability for the client to adjust the price of the payment request
It would be great if the client can adjust the price on the payment request
2 votes -
Ability to choose when preauthorisation should expire
Right now, preauthorizations will expire by default after 7 days. It would be great if we could choose that these preauthorizations expire after X number of days (for example, 24 hours after check-out).
2 votes -
Amex over apple wallet troubles
We accept Visa and MasterCard but not Amex cards. However, if customers use their Amex card via App pay, Mews payment initially accepts and checks this and only later rejects it. In the meantime, the amount appears to have been debited from the guest, which regularly leads to difficulties
2 votes -
Swish payment method
Swish is the leading payment method in Sweden used by 80% of the addressable population in both peer-peer payments but also widely used offline in B2C and as digital payment method (offered through partners such as Klarna or Adyen). Swedish hotels that have a large local customer base or for example sell a lot of gift cards would assume Swish is enabled also for Mews Payments.
2 votes -
scheduled payments
the scheduled payment overview on the payment tab is great, but it would be fantastic if we could amend the timing of those scheduled payments.
for example when you know that hotelbeds pays 30 days after departure, you can amend the payment scheduled for the day of arrival.2 votes -
Amazon Pay
Hey, it should be possible to pay with Amazon Pay during the guest journey. Lots of customers are using Amazon Pay and it would be beneficial to customers & hotels.
2 votes -
Missing LE + Payment solution for Faroe Islands
Missing connection - MoR
2 votes -
Block prepaid billing from being able to be charged on credit card guest
If to be charged on a virtual credit card (for example Expedia) this however should be possible of course, but not on a physical credit card of the guest.
2 votes -
Integrate with Dintero for additional payment solution options
Over 80% of all customers leave a check-out before the order is finally completed. The reason for this is a lack of payment options. We want Mews to open up so that companies such as Paypal, Klarna, Vipps (for Norway) etc.++ can be integrated with the check-out solution in Mews' booking engine. The company "Dintero" collects all these payment solutions and is open to be integrated with Mews.
This is critical for us, and especially in a market in Norway where digital payment solutions are so well implemented in the customer journey.
Hoping for a positive response,
2 votes
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