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Multi-Property Management

We're always looking for new ways to help you scale, secure and streamline the way you manage your portfolio with Mews’ suite of solutions for chains and groups. Use the Multi-Property Management forum to suggest improvements and changes to:

  • Portfolio management - how your hotels are grouped and organized
  • Rates, products, packages and restrictions applicable to more than one property
  • Other topics, including user management and security

Multi-Property Management

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77 results found

  1. multi item posting

    Create multi-item postings to make upselling easier. Think of Valentine package with chocolates and a bottle of wine.

    Currently we need to create 2 items for different VAT calculations. It would make life a lot easier if we could make 1 item Valentine Package with an automated split per bucket.

    3 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  2. Multi Property: Add a field in the response that allows filtering customers based on the property where they were create

    In a scenario where a multi property shares its customer addressbook across multiple hotels it is difficult to connect 3rd party tools that aim to access only a subset of customer (e.x. only of hotel A). The customer response should contain a field with a property id of where the specific customer was created

    2 votes
    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  3. Show availability blocks in the calendar overview also if they are not booked yet.

    Show availability blocks in the calendar overview also if they are not booked yet. This is very important to have a correct overview about the rooms that are still available. Otherwise you have to check severel tabs before confirming that a room is really available and not already blocked in the background.

    2 votes
    idea to upvote  ·  1 comment  ·  Portfolio management  ·  Admin →
    How important is this to you?

  4. Create and edit mail templates on a Multi-Property Level

    A more advanced way to create and edit mail templates on a Multi-Property Level in a similar detailed way as we can do on an individual Mews Property.

    2 votes
    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
    How important is this to you?

  5. Multi Property Rates by Segmentation

    2 votes
    idea to upvote  ·  0 comments  ·  Other  ·  Admin →
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  6. Multi-property with 1 email inbox

    We have multi-property and 1 gmail account - payment failure notification emails are received without a property name so we have to go property by property to locate the booking which has a failed payment.

    2 votes
    1 comment  ·  Other  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  7. display of reservation empty

    sometimes when you open a reservation there is no information displayed (at all). you need to click on another tab to go back to your "properties" tab to view.
    this causes huge issues and mistakes

    2 votes
    1 comment  ·  Other  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  8. Redirect MEWS commander user to a property (active session, same chain) by URL

    Use case:
    - We have an internal tool, synchronized via API with MEWS. We have access to Reservations, Customers, etc.
    - In our internal tool, we identify one Reservation (id-id = X, property-id = Y). In same internal reservation page details, we want to include a link to open MEWS in that reservation details: https://www.mews.li/Commander/Reservation/Detail/X?property-id=Y

    2 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  9. Charge guest card on profile when making Reservation at another location

    For chain hotels.

    When making a booking for a guest using the dropdown menu on the new reservation screen, credit card on file should automatically be charged and accounted for under the other property without needing to switch locations from within mews.

    ie: Customer is at Location A, and is making a reservation at Location B from the receptionist at front desk. The receptionist should be able to select and book Location B and have any deposits or charges autolinked to the guests card on file so that the accounting and deposits dont need to be manually reconciled between properties.

    2 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  10. Chain Terms and Conditions

    When updating HTML T&C, chains need to do it manually for each of the individual properties at this time.

    Would be nice to be able to link all enterprises to the same T&C, so updates need to be done only once, and thus minimizing effort and possibility of errors.

    2 votes
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  11. MEWS > Dedicated permission to manage D-Edge inventory syncronisation

    Need: to enable the revenue management team to synchronise inventory with D-Edge so that they can test changes to pricing (particularly when integrate with an RMLS).

    You currently need administrator rights to access this functionality (= modify the D-Edge subscription in the marketplace).

    1 vote
    idea to upvote  ·  0 comments  ·  Rates, products, packages and restrictions  ·  Admin →
    How important is this to you?

  12. Emails from noreply@mews.li do not include property name

    Reports and error messages sent from the generic Mews email address does not include the property impacted in the subject line making it difficult to streamline for multi-property users. Please add the name of the hotel into the subject line of the email.

    1 vote
    idea to upvote  ·  0 comments  ·  Portfolio management  ·  Admin →
    How important is this to you?

  13. commission upsell provision

    To be able to search in mews on a staffmembers profile and locate all their upsells during a period of time.

    Extract a product/item list of the number and amount of upgrades per employee during a specific time period.

    1 vote
    idea to upvote  ·  0 comments  ·  Portfolio management  ·  Admin →
    How important is this to you?

  14. Manager Report

    Hi,

    When I export the manager report, on the data sheet columns B & C have no titles, this is an issue when I am using power automate to inserts the rows from the manager report into a larger finance report for automation purposes because columns B & C have no titles they don't appear for me to insert that information which finance have told me they require.

    Surely all report columns should have titles & this is something you can quickly add.

    Cheers,
    Earnan.

    1 vote
    1 comment  ·  Other  ·  Admin →
    How important is this to you?

  15. Ability to reconcile Mews monthly Platform space invoice

    Allow properties to be able to see their Average monthly space add ons and removals so that they can balance the Invoice issued by Mews for platform fees.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  16. why to merge existing customer while creating a reservation for 2 or 3 room under same name???/

    If the property wants to assign different rooms to different people name that is separate but it should be by default while creating a reservation it should be under one name for all the group or multiple room unless needed by the guest.

    but mostly no one cares for that as from the guest side but from property we need to keep on merging them especially when we are running busy

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

  17. keep the history of property settings changes

    We need to keep track of who made changes the property settings. Because we had a deletion of a space and we do not know who made these changes.
    So we have no track of the history on this space...and someone could have rented it without management knowledge.

    1 vote
    0 comments  ·  Other  ·  Admin →
    How important is this to you?
    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

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