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  1. 87 votes

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    released  ·  Aneta responded

    Hi Mewsers!
    We have template called “Before start” which is automatically sent 48 hours before the guest’s arrival.

    This template is partially customizable. You can customize Subject, Headline, and Paragraph. (please see the attachment)

    Find more about the customization of our e-mails in our guide:https://help.mews.com/hc/en-us/articles/360001840877.

    Have a great day,
    Aneta

    Sabrina Scacchetti supported this idea  · 
  2. 23 votes

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    Sabrina Scacchetti supported this idea  · 
  3. 131 votes

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    Sabrina Scacchetti supported this idea  · 
  4. 115 votes

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    idea to upvote  ·  Aneta responded

    Hi Mewsers,
    if you have online check-out enabled, guests receive the copy of their bill to their mailbox right after they finish online check-out. (they receive only copy of the bill which was closed by guest during the online. check-out.).

    Other bills closed via Commander are not being sent automatically to the guest yet.

    Have a great day,
    Aneta

    Sabrina Scacchetti supported this idea  · 
  5. 18 votes

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    Sabrina Scacchetti supported this idea  · 
  6. 99 votes

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    Sabrina Scacchetti supported this idea  · 
  7. 5 votes

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    idea to upvote  ·  Aneta responded

    Hi!
    before we can enable showing the price in Navigator guest portal we need to automatically route the charges to the correct bill: https://feedback.mews.com/forums/918232/suggestions/36659050. That’s mainly because for some kind of reservations guests shouldn’t see the final price (OTA collects payment, the company pays for guest). Once the prerequisite is done, we can have a look to this one. :-)

    Have a great day,
    Aneta

    Sabrina Scacchetti supported this idea  · 
    Sabrina Scacchetti shared this idea  · 
  8. 8 votes

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    unlikely  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions. 

    Sabrina Scacchetti supported this idea  · 
  9. 331 votes

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    Sabrina Scacchetti supported this idea  · 
  10. 104 votes

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    Sabrina Scacchetti supported this idea  · 
  11. 5 votes

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    Sabrina Scacchetti shared this idea  · 
  12. 143 votes

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    Sabrina Scacchetti supported this idea  · 
  13. 10 votes

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    Sabrina Scacchetti supported this idea  · 
  14. 145 votes

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    An error occurred while saving the comment
    Sabrina Scacchetti commented  · 

    It would be useful to be able to sell services even after the check in, while the guest are staying, they could book activities or services and increase the incillary revenue.

    Sabrina Scacchetti supported this idea  · 
  15. 84 votes

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    Sabrina Scacchetti supported this idea  · 
  16. 27 votes

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    unlikely  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

    Sabrina Scacchetti supported this idea  · 
  17. 47 votes

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    Sabrina Scacchetti supported this idea  · 
  18. 39 votes

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    Sabrina Scacchetti supported this idea  · 
  19. 49 votes

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    released  ·  david.holik responded

    Hello from the Mews product team. We are so pleased to let you know that the new version of this feature request has been released.

    Thank you again for sharing your idea!

    Sabrina Scacchetti supported this idea  · 
  20. 170 votes

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    Sabrina Scacchetti supported this idea  ·