Settings and activity

  1. 4 votes

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    0 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    roland.galliker supported this idea  · 
  2. 84 votes

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    20 comments  ·  Mews Marketplace  ·  Flag idea as inappropriate…  ·  Admin →

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    roland.galliker supported this idea  · 
  3. 6 votes

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    idea to upvote  ·  1 comment  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    roland.galliker supported this idea  · 
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    roland.galliker commented  · 

    Yes, we are a service/experience oriented industry, so in most cases we do not sell products but services, experiences, packages, and very little products

  4. 5 votes

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    1 comment  ·  Mews Open API » Booking Engine API  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

    roland.galliker supported this idea  · 
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    roland.galliker commented  · 

    This is a good idea about currency.
    But guests, should not have to choose their language, distributor should be responsive to operating system language and if possible also in currency.

  5. 3 votes

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    0 comments  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

    roland.galliker supported this idea  · 
  6. 10 votes

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    idea to upvote  ·  0 comments  ·  Mews Open API » Booking Engine API  ·  Flag idea as inappropriate…  ·  Admin →

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    roland.galliker supported this idea  · 
  7. 9 votes

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    idea to upvote  ·  0 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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  8. 22 votes

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    idea to upvote  ·  3 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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  9. 51 votes

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    idea to upvote  ·  3 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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  10. 23 votes

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    0 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
    roland.galliker supported this idea  · 
  11. 13 votes

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    0 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    Kind regards,

    The Mews Team

    roland.galliker supported this idea  · 
  12. 105 votes

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    11 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    roland.galliker commented  · 

    even worse. we noticed that if the hotel previously did give an upgrade to a better room, when extending the stay, mews reverts the old and the new reservation to the old category, thus chaning an in house guest to a completely new room the guest has never seen.
    We are always very scared to extend a stay as we never know were mews will move the "new" stay to.
    Thank you

    roland.galliker supported this idea  · 
  13. 125 votes

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    idea to upvote  ·  10 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    roland.galliker commented  · 

    Hi, I do very much agree - with or without Covid-19!
    Very often on phone or mail you agree on a per night rate, and we all hope that guest extend their stay. It is now a nightmare to make sure guest has the same price also the extra night(s).
    Thank you

    roland.galliker supported this idea  · 
  14. 390 votes

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    9 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →

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  15. 18 votes

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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

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  16. 105 votes

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    idea to upvote  ·  5 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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    roland.galliker commented  · 

    I read now comments and suggestions going back more than 2 years relating to children.
    PLEASE MEWS, get a hold on children issues. Every hotel is in a different location with different rules regarding children (distributor, statistics, tourist taxes, extra bed costs, meals, breakfast, etc). So please just give us hotels the possibility to have about 3 types of children ages or other solution, but please a solutions. Never had to many discussions about children cost as this summer. Not one single guests understands why booking directly with us children have to pay the full tourist tax while when reserving via booking.com the count is done correctly.
    BIG BIG PROBLEM TO BE SOLVED ASAP. PLS

    roland.galliker supported this idea  · 
  17. 55 votes

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    idea to upvote  ·  2 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

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    roland.galliker commented  · 

    This is very important. Each e-mail which goes to guests, we need a trace and a e-mail copy.
    Since e-mails are going out with each hotels defined e-mail address, would it be possible to automatically make a blind copy (bcc) to another e-mail a hotel can setup ?
    Thank you

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  18. 55 votes

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    4 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

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    roland.galliker commented  · 

    Hi at Mews. Pop Up especially for Blacklist and Cashlist guests at moment of inputing a reservation.
    Thank you

    roland.galliker supported this idea  · 
  19. 113 votes

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    5 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello Mewsers!

    We are very happy to inform you that your request to automatically assign guests to their favourite room is ready and available for your use.

    Head over to a customers profile and, select the “internals” tab then click on “Preferred space features” to mark the preferences for your loyal guests.

    Tip: Make sure that you have space features setup to ensure that the guests are automatically assigned to the correct room.

    You can find more information about this feature by following the link below:

    https://help.mews.com/hc/en-us/articles/360001841177-Create-or-delete-a-space-category

    Thank you for your feedback and suggestions.

    Kind regards,
    Your Mews Product Team

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    roland.galliker commented  · 

    Hi at Mews. I think that most hoteliers have quite a number of repeater/returning guests who want a specific room, not just a feature in or about the room.
    So the initial post of J M was to be able to assign directly a specific room number to a guest and have MEWS tell us if that is not possible because of any reason the room is already allocated to someone else. Some other PMS keep the message on display and tell hotel when a requested room becomes available again for someone waiting for it.
    Thank you

    roland.galliker supported this idea  · 
  20. 188 votes

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    roland.galliker commented  · 

    At present when printing or e-mailing a bill, most people and companies do not need titles in their names. No need to have a title called "Company", no need to have a title called Address, no need to have any title.
    On other comments I read address on left or right: each hotel and country has its usual layout, so a choice would be nice.
    The column created is absolutely unnecessary as I have never seen a guest asking for it. Important is the date when a service was posted.
    Thank you for improving invoice layouts

    roland.galliker supported this idea  ·