Settings and activity

Yes, we are a service/experience oriented industry, so in most cases we do not sell products but services, experiences, packages, and very little products

This is a good idea about currency.
But guests, should not have to choose their language, distributor should be responsive to operating system language and if possible also in currency.

even worse. we noticed that if the hotel previously did give an upgrade to a better room, when extending the stay, mews reverts the old and the new reservation to the old category, thus chaning an in house guest to a completely new room the guest has never seen.
We are always very scared to extend a stay as we never know were mews will move the "new" stay to.
Thank you

Hi, I do very much agree - with or without Covid-19!
Very often on phone or mail you agree on a per night rate, and we all hope that guest extend their stay. It is now a nightmare to make sure guest has the same price also the extra night(s).
Thank you

I read now comments and suggestions going back more than 2 years relating to children.
PLEASE MEWS, get a hold on children issues. Every hotel is in a different location with different rules regarding children (distributor, statistics, tourist taxes, extra bed costs, meals, breakfast, etc). So please just give us hotels the possibility to have about 3 types of children ages or other solution, but please a solutions. Never had to many discussions about children cost as this summer. Not one single guests understands why booking directly with us children have to pay the full tourist tax while when reserving via booking.com the count is done correctly.
BIG BIG PROBLEM TO BE SOLVED ASAP. PLS

This is very important. Each e-mail which goes to guests, we need a trace and a e-mail copy.
Since e-mails are going out with each hotels defined e-mail address, would it be possible to automatically make a blind copy (bcc) to another e-mail a hotel can setup ?
Thank you

Hi at Mews. Pop Up especially for Blacklist and Cashlist guests at moment of inputing a reservation.
Thank you

Hi at Mews. I think that most hoteliers have quite a number of repeater/returning guests who want a specific room, not just a feature in or about the room.
So the initial post of J M was to be able to assign directly a specific room number to a guest and have MEWS tell us if that is not possible because of any reason the room is already allocated to someone else. Some other PMS keep the message on display and tell hotel when a requested room becomes available again for someone waiting for it.
Thank you

At present when printing or e-mailing a bill, most people and companies do not need titles in their names. No need to have a title called "Company", no need to have a title called Address, no need to have any title.
On other comments I read address on left or right: each hotel and country has its usual layout, so a choice would be nice.
The column created is absolutely unnecessary as I have never seen a guest asking for it. Important is the date when a service was posted.
Thank you for improving invoice layouts