Settings and activity

  1. 16 votes

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    idea to upvote  ·  7 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    roland.galliker supported this idea  · 
  2. 26 votes

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    2 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    released  ·  Jakub Brabec responded

    Hello,

    phone number can be now set as mandatory – you can do it in Distributor settings. How to open your distributor settings Is described in our help guide https://help.mews.com/hc/en-us/articles/360002246997%22.

    Speaking about nationality – what kind of problem are you trying to solve? Why do you need nationality mandatory?

    It is currently mandatory in Online check-in which is available for all of your guests.

    Jakub

    roland.galliker supported this idea  · 
  3. 287 votes

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    8 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    roland.galliker supported this idea  · 
  4. 17 votes

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    3 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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    roland.galliker commented  · 

    Not only in confirmation e-mails. Also in invoices (I do not understand that once a guest has set his language, billing mews does not automatically suggest guest language in order to print or send). All communication with guest, should whenever possible and translation available, be in guest language

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  5. 273 votes

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    idea to upvote  ·  10 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    roland.galliker supported this idea  · 
  6. 340 votes

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    48 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    roland.galliker supported this idea  · 
  7. 68 votes

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    idea to upvote  ·  0 comments  ·  Mews Guest Journey » Kiosk  ·  Flag idea as inappropriate…  ·  Admin →

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    roland.galliker supported this idea  · 
  8. 192 votes

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    7 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    released  ·  Aneta responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes – https://www.mews.li/app/release-notes.

    We have released the 1st version and we plan to automate it further and make the collection of real emails even more convenient for you.

    Thank you again for sharing your idea! 
    Have a great day,
    Aneta

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  9. 2 votes

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    0 comments  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello everyone,

    Thank you for submitting the idea. As long this is another great idea, unfortunately, this is not something we have planned to work on in the nearest future due to us focusing on different priorities – such as: adding new alternative payment methods.

    You can still upvote, submit or comment on the idea and we can any time get back and have a discussion around it.

    Looking forward to hearing more suggestions!

    Best,
    Jovana

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  10. 13 votes

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    4 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    Now we allow properties to distinguish the identifier and input any numbers you'd like to, but unfortunately this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered


    Thank you for sharing your suggestions,

    Jovana

    Mews product team


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    roland.galliker commented  · 

    A hotel should be able to choose by default if it prefers to use merchant or terminal payments. In case of merchant, there is the button of charge and close, so in reality, merchant choice would even not be necessary

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  11. 3 votes

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    1 comment  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your feedback! It is unlikely that we will be working towards integrating this payment flow in the nearest future, we would like to solve your biggest problems and this was on our nice-to-have list, therefore it was not prioritized for the upcoming tertile.

    Kind regards,

    Jovana
    Mews Product Team

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    roland.galliker commented  · 

    Nous aussi nous acceptons les cartes WIR, and it would be nice to have (not need to have , but nice to have)

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  12. 4 votes

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    3 comments  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

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    unlikely  ·  Mews Product Team responded

    Hello!

    Thank you for your feedback and opening discussions in the hospitality community.
    Unfortunately, now we will not work with this payment provider but certainly, we will let you know once we make a decision and welcome a new one! Thank you once again and hope to hear from you soon on some new exciting ideas!

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    roland.galliker commented  · 

    Dear Mews. More choice of payment providers equals more competition, equals better service (to us) and most probably better conditions. I would really appreciate Mews to open its mind and look also into other possibilities other than Stripe

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  13. 10 votes

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    0 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Even though there’s a privilege for charging cards online, I’ve decided to put this feature in the unlikely section of our ideas. If we see that this feature is something you are very interested in, we will get back to it.
    Thanks!

    roland.galliker supported this idea  · 
  14. 14 votes

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    1 comment  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. 


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. 


    Thank you for sharing your suggestions.

    Jovana

    roland.galliker supported this idea  · 
  15. 28 votes

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    1 comment  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team.


    Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.


    Thank you for sharing your suggestions.

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    roland.galliker commented  · 

    This is a good input. Sometimes it is difficult not only to find the total, but have to look under which name payment was made. Sometimes we upset guest asking them to pay, when another party already did make payment for the whole group

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  16. 73 votes

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    1 comment  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

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    roland.galliker supported this idea  · 
  17. 20 votes

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    4 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

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    roland.galliker supported this idea  · 
  18. 16 votes

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    0 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

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    roland.galliker supported this idea  · 
  19. 87 votes

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    8 comments  ·  Mews Operations (PMS) » Other  ·  Flag idea as inappropriate…  ·  Admin →

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    released  ·  Aneta responded

    Hi Mewsers!
    We have template called “Before start” which is automatically sent 48 hours before the guest’s arrival.

    This template is partially customizable. You can customize Subject, Headline, and Paragraph. (please see the attachment)

    Find more about the customization of our e-mails in our guide:https://help.mews.com/hc/en-us/articles/360001840877.

    Have a great day,
    Aneta

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    roland.galliker commented  · 

    Not only should it be customizable, BUT ALSO in the guest language. At present all mail (pre-, post, invoices) are sent in system language !!!! When will it be possible to have guest needs at a top priority ?

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  20. 10 votes

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    0 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
    roland.galliker supported this idea  ·