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  1. 38 votes

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    Hello from the Mews product team. 


    We are so pleased to let you know that your feature request has been released. You can now see the number of nights in the reservation Summary tab of the reservation module.


    Thank you again for sharing your idea!

    Mariann Ravbjerg supported this idea  · 
  2. 12 votes

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    Hello Mewsers,


    Thank you for your feedback.


    The housekeeping system in Mews is currently based off cleaned rooms being inspected by a supervisor including for overnight stays. When rooms are inspected, they are then turned dirty overnight.


    Would you be able to share some examples of why rooms would not be inspected by a supervisor or manager for overnight stays?

    Mariann Ravbjerg supported this idea  · 
  3. 17 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Mariann Ravbjerg supported this idea  · 
  4. 147 votes

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    Hello from the Mews product team.


    We are so pleased to let you know that your feature request has been released! You can now attach images to tasks from Mews web and Mews mobile to help you better manager your lost & found process.


    Please check out our release notes for more information and feel free to share your feedback with us https://releases.mews.com/en/add-more-context-to-tasks-with-images-quotes-and-more-NBQF5SeY


    Thank you again for sharing your idea!

    Mariann Ravbjerg supported this idea  · 
  5. 213 votes

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    An error occurred while saving the comment
    Mariann Ravbjerg commented  · 

    Hi
    Agree.
    We have just changed our breakfast prices.

    The tasks lying ahead of me of going into to every group ....and every reservation in that group....then day by day cancel the breakfast item which has been entered with the old price. only to add it again for it to refresh with the new price.
    stupid-monkey-work!

    Mariann Ravbjerg supported this idea  · 
  6. 138 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Mariann Ravbjerg supported this idea  · 
  7. 7 votes

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    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Mariann Ravbjerg supported this idea  · 
  8. 35 votes

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    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    An error occurred while saving the comment
    Mariann Ravbjerg commented  · 

    We are struggling with this issue as well. Any ideas for better handling would be appreciated.
    As what I can understand now we can only set a "linnen change every 2 days" IF we then disable the "make rooms dirty upon check in". Then the settings will change a room to be dirty after 2 days.

    But that option is not suitable either.
    Cause the rooms ARE dirty after a guest checks in
    AND the Linnen should be changed after 2 days stay.
    but there is a difference between "linnen change" and "departure cleaning".
    There is also a very different cost of the cleaning when you use an external company. A cost we have a very hard time tracking since we can not run a report based on how many linnen change the housekeeping should have done in a period of time.

    For a temporary solution an option could be for the commander app to actually show how many days a guests has stayed.

    Mariann Ravbjerg supported this idea  · 
  9. 17 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Mariann Ravbjerg supported this idea  · 
  10. 11 votes

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    Mariann Ravbjerg supported this idea  · 
  11. 17 votes

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    Mariann Ravbjerg supported this idea  · 
  12. 62 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

    An error occurred while saving the comment
    Mariann Ravbjerg commented  · 

    Completely agree.
    We are now handling the issue by making a new reservation for the night with a different number of people.
    so 1night reservation - 1 person
    then new booking for the date after with 2 persons.
    same name and then a task for the reception to check out and back in again.

    but that is causing additional hassle in regards to housekeeping noting it as a departure room, when really it is a stayover. keys expiring. etc etc

    Mariann Ravbjerg supported this idea  · 
  13. 64 votes

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    Mariann Ravbjerg supported this idea  · 
  14. 128 votes

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    An error occurred while saving the comment
    Mariann Ravbjerg commented  · 

    Hi
    For group handling we are dealing with the same milestone follow ups.
    Example;
    offer send - follow up after 2 weeks.
    1month cancellation deadline - chase for final figures
    2 weeks prior to arrival - chase for rooming list

    Standard follow ups to ensure all ducks are in a row when the group finally arrives.

    We have a lot a small groups with 20-40 people and for every group I now have to go in a make manually tasks to ensure I remember to follow up on the different. So 5 manual tasks for every group. typed 1 by one.

    Would be great if there was a way of automating such repetitive tasks, since there is no other way to track "hey I haven't received the rooming list yet" :-)


    I know there is already several suggestions for automatic tasks/recurring tasks...but here is twisting in for group handling.

    Mariann Ravbjerg supported this idea  · 
  15. 41 votes

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    Mariann Ravbjerg supported this idea  · 
  16. 80 votes

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    Mariann Ravbjerg supported this idea  · 
  17. 115 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Mariann Ravbjerg supported this idea  · 
  18. 24 votes

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Mariann Ravbjerg supported this idea  · 
  19. 2 votes

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    Mariann Ravbjerg supported this idea  · 
  20. 86 votes

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    Hello from the Mews product team. Unfortunately, this request does not align with the Mews product strategy and has not received the necessary upvotes to be added to the Mews development roadmap. Therefore it is unlikely to be delivered. Thank you for sharing your suggestions.

    Mariann Ravbjerg supported this idea  ·