Settings and activity
9 results found
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350 votes
We delivered customization of all emails which Mews send to guests.
We will start collecting new feedback for missing placeholders and other things separately
An error occurred while saving the comment 
Remo Kälin
supported this idea
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10 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Remo Kälin
supported this idea
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44 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Remo Kälin
supported this idea
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148 votes
Hello from the Mews product team.
We are so pleased to let you know that your feature request has been released! You can now attach images to tasks from Mews web and Mews mobile to help you better manager your lost & found process.
Please check out our release notes for more information and feel free to share your feedback with us https://releases.mews.com/en/add-more-context-to-tasks-with-images-quotes-and-more-NBQF5SeY
Thank you again for sharing your idea!
Remo Kälin
supported this idea
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1 vote
Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Remo Kälin
shared this idea
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17 votes
Hello from the Mews product team!
We are happy to announce that we have released an update to the way in which product rules are structured.
What has changed?
You will now be able to add multiple products to each product rule.
What does this mean?
Where you used to need 4 rules containing the same conditions for 4 different products, you now only require 1.
For more information, please visit our release notes page at https://releases.mews.com/ where you will find some great examples, as well as a link to the updated guide.
Kind regards,
AldairAn error occurred while saving the comment Remo Kälin
commented
Definitely needs more attention. We are now scrapping existing rules just to make room for newer rates. For bigger leisure hotels it is essential to have a wide variety of rates and even have specific rates for different partners.
My suggestion is, give the product rules section more dynamic or increase the cap to at least 200.
Remo Kälin
supported this idea
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355 votesRemo Kälin
supported this idea
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12 votes
Hello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered due to technical complications. However, we do agree that this is important to package once products, so we will continue to think about the best solution.
This article (https://help.mews.com/s/article/products-and-channel-manager?language=en_US) explains why it's not possible to map products once or per stay. As a workaround, we can sugges to map such products directly in the channel manager extranet, so they can be booked as an add-on by guest, while making a reservation.
Thank you for sharing your suggestions.
Kind regards,
The Mews Team
Remo Kälin
shared this idea
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297 votes
An error occurred while saving the comment Remo Kälin
commented
currently, the option to select a child is the same as selecting an additional adult within this room. It would be great if we could at least add an additional rate to this room (Rate for 2 adults and an additional rate for the child with their corresponding products).
Remo Kälin
supported this idea
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Also note, that this E-Mail is crucial for the magic-link to work later. The customization for this is also necessary for adaption to the hotels own branding.