Settings and activity

  1. 4 votes

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    0 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    Frank Blattl supported this idea  · 
  2. 24 votes

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    idea to upvote  ·  0 comments  ·  Mews Open API » Distributor API  ·  Flag idea as inappropriate…  ·  Admin →
    Frank Blattl supported this idea  · 
  3. 3 votes

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    2 comments  ·  Mews Open API » Distributor API  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers,
    for all booking done by booker, you can now configure whether the guest e-mail is mandatory or optional.
    We recommend to keep guest’s e-mail required but if you need to set guests e-mail optional, here is how to do it:

    1. Go to Settings > Stay > Distributor configurations and select the configuration from the list.

    2. In the configuration scroll down to field:
    “Guest email (when booker is not a guest) *” and select “Optional” option.

    With this set up only booker’s e-mail will be required on the “Details” page.

    Have a great day,
    Aneta

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    Frank Blattl commented  · 

    Thanks a lot, Aneta & Team!

  4. 24 votes

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    idea to upvote  ·  2 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    Frank Blattl supported this idea  · 
  5. 12 votes

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    0 comments  ·  Mews Open API » Distributor API  ·  Flag idea as inappropriate…  ·  Admin →
    Frank Blattl supported this idea  · 
  6. 11 votes

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    3 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Mewsers,

    Thank you for the feedback.

    It is currently possible to receive a copy of the confirmation email when bookings are made from the Distributor. This functionality can be enabled in your stay settings by selecting the option “Order generates email”. You can use this option to trigger an automatic email notification for the relevant departments.

    Should you have any questions or require more information about this functionality, please contact our customer care team.

    We look forward to your continued feedback and suggestions.

    Kind regards,
    Aldair

    Frank Blattl supported this idea  · 
  7. 15 votes

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    0 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    Frank Blattl supported this idea  · 
  8. 24 votes

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    2 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    released  ·  Jakub Brabec responded

    Hello,

    phone number can be now set as mandatory – you can do it in Distributor settings. How to open your distributor settings Is described in our help guide https://help.mews.com/hc/en-us/articles/360002246997%22.

    Speaking about nationality – what kind of problem are you trying to solve? Why do you need nationality mandatory?

    It is currently mandatory in Online check-in which is available for all of your guests.

    Jakub

    Frank Blattl supported this idea  · 
  9. 46 votes

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    idea to upvote  ·  3 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    Frank Blattl supported this idea  · 
  10. 40 votes

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    idea to upvote  ·  4 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    Frank Blattl supported this idea  · 
  11. 4 votes

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    2 comments  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
    unlikely  ·  Mews Product Team responded

    Hello!

    Thank you for your feedback and opening discussions in the hospitality community.
    Unfortunately, now we will not work with this payment provider but certainly, we will let you know once we make a decision and welcome a new one! Thank you once again and hope to hear from you soon on some new exciting ideas!

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    Frank Blattl commented  · 

    Please open your mind and think, besides Elavon, also about Concardis and Payone.

    Frank Blattl supported this idea  · 
  12. 4 votes

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    0 comments  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

    Hello again from me!

    Following my last update a month ago, I am really happy to announce that thanks to your feedback we’ve enabled China Union Pay for terminal payments as well! You can check out our terminals a bit more in details here – https://www.mews.com/products/terminals

    Thanks for always providing best feedback! Keen on hearing from you in some new exciting ideas!

    Sincerely,
    Jovana
    Payments team

    Frank Blattl supported this idea  · 
  13. 6 votes

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    0 comments  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
    Frank Blattl supported this idea  · 
  14. 2 votes

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    1 comment  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Frank Blattl commented  · 

    Also others would be welcome as Concardis or Payone!

    Frank Blattl supported this idea  · 
  15. 13 votes

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    1 comment  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →
    Frank Blattl supported this idea  · 
  16. 8 votes

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    0 comments  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
    Frank Blattl supported this idea  · 
  17. 24 votes

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    idea to upvote  ·  0 comments  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →
    Frank Blattl supported this idea  · 
  18. 43 votes

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    idea to upvote  ·  1 comment  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
    Frank Blattl supported this idea  · 
  19. 59 votes

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    2 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers!

    Thank you for your comments and feedback.

    We have recently released a new Mews university video that will walk you through an efficient and easy way to view, report and manage your overbookings.

    The video is only 2:30 minutes long, we believe it will be very helpful in solving your request.

    Please see a link to the video below:

    http://go.mews.com/overbookings

    Lets us know what you think in the comments section of this request.

    Frank Blattl supported this idea  · 
  20. 38 votes

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    0 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
    Frank Blattl supported this idea  ·