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  1. keep the same price when changing the dates of a reservation

    132 votes

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    idea to upvote  ·  10 comments  ·  Reservation management  ·  Admin →
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    Christian Furtner commented  · 

    Yes, please add this option! So needed as reservations keep on changing to new dates this and next year!

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    Christian Furtner commented  · 

    I fully agree, even before Covid19 when guests who booked direct changed the stay date (flexible reservations) we let them keep their previous price. It would be awesome to have the same tickbox as with when changing the room or amount of guest. PS: There are 5 more votes here: http://feedback.mews.com/forums/918232-commander-pms/suggestions/38624467-when-changing-dates-in-existing-reservation-get-p

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    Christian Furtner commented  · 

    This function would be really helpful. Also without Covid-19, since sometimes our team just want to allow the guest to change dates without the pricing being completely changed.

    Christian Furtner supported this idea  · 

  2. Search for overbookings

    487 votes

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    15 comments  ·  Reservation management  ·  Admin →
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    Christian Furtner supported this idea  · 

  3. Add additional External Payment Types to MEWS - Loyalty Card and Gift Card

    23 votes

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    0 comments  ·  Mews Fintech » Payment methods  ·  Admin →
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    Christian Furtner supported this idea  · 

  4. Single use voucher code / Gift voucher code

    42 votes

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    idea to upvote  ·  2 comments  ·  Guest profile » Other  ·  Admin →
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    Christian Furtner supported this idea  · 

  5. Gift Voucher Interface

    26 votes

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    idea to upvote  ·  2 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Admin →
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    Christian Furtner supported this idea  · 

  6. Manage gift cards

    26 votes

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    idea to upvote  ·  3 comments  ·  Mews Operations (PMS) » Operations  ·  Admin →
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    Christian Furtner commented  · 

    I just learned about giftupapp.com and would love if Mews could connect to something similar.

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    Christian Furtner commented  · 

    With the Covid 19 situation we expect to receive many requests for cancellations of non-refundable rates. It would be great to issue a voucher code in this case to guest that they can use in Mews Distributor. Especially for guest that paid with their private credit card or bank transfer (groups).

    Christian Furtner supported this idea  · 

  7. ABILITY TO CLOSE ITERNAL CHATS

    12 votes

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    0 comments  ·  Mews Operations (PMS) » Other  ·  Admin →
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    unlikely  ·  Adminjord.sips (Product Manager, Mews Systems) responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

    Christian Furtner supported this idea  · 

  8. Central Reservation System

    49 votes

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    released  ·  3 comments  ·  Mews Multi-Property Management  ·  Admin →
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    Christian Furtner commented  · 

    With the current covid-19 situation we are preparing for many reservation changes. In case some of our properties remain closed we would need to move reservations/payments to another property within our chain. Payments are connected to the guests profile but cannot be transferred to another property within the same chain . The guest basic information is visible in another property but not his/her payments.

    Christian Furtner supported this idea  · 

  9. Smart detection of tasks

    30 votes

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    idea to upvote  ·  3 comments  ·  Reservation management  ·  Admin →
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    Christian Furtner supported this idea  · 
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    Christian Furtner commented  · 

    Show tasks open for "select department". Yes, that would be nice.

  10. Task expiry to cause a notification

    25 votes

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    1 comment  ·  Mews Operations (PMS) » Operations  ·  Admin →
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    unlikely  ·  AdminNienke Wilbrink (Admin, Mews Systems) responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

    Christian Furtner supported this idea  · 
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    Christian Furtner commented  · 

    Am I right that currently, Mewsers don't receive a notification when a task is due or assigned to them? It would be great if team members received a notification via e-mail or other means in this case.

  11. Payment Triggers set to Optional Bookings

    17 votes

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    1 comment  ·  Reservation management  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Christian Furtner supported this idea  · 

  12. Employee creation process

    10 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Admin →
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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Christian Furtner supported this idea  · 

  13. Remove cancelled bookings from current and future reservation display.

    8 votes

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    1 comment  ·  Mews Operations (PMS) » Operations  ·  Admin →
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    Christian Furtner commented  · 

    For me it is only intersting to see, when a reservation was cancelled for a particular reason. But often, the reason is "input error" so for these I agree with the above.

  14. Allow proforma invoice on optional bookings

    127 votes

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    5 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Admin →
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    Christian Furtner commented  · 

    In our case with group reservations, only the payment of a deposit really confirms the whole group reservation (apart from the reservation status in Mews).

    Christian Furtner supported this idea  · 

  15. Add per night price breakdown in quotation email

    6 votes

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    0 comments  ·  Mews Guest Journey » Communication  ·  Admin →
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    unlikely  ·  Jan Pulkrábek responded

    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

    Christian Furtner supported this idea  · 

  16. Change confirmed state to optional

    355 votes

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    idea to upvote  ·  18 comments  ·  Reservation management  ·  Admin →
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    Christian Furtner supported this idea  · 
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    Christian Furtner commented  · 

    I send an option to guest, they confirm but don't provide a credit card so we would need to change that confirmed reservation back to optional to motivate the guest to provide payment details.

  17. Payment link

    65 votes

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    9 comments  ·  Mews Fintech » Rest related to Mews Payments  ·  Admin →
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    released  ·  Aneta responded

    Hi Mewsers!
    I am happy to announce that the payment request feature was released just now.
    Payment request is friendly and convenient way how to collect payments from your guests or bookers. The best thing about it is that you can send requests directly from Mews Commander. :-) Learn more about the feature in our Help guide: https://help.mews.com/en/articles/4245457-send-a-payment-request-by-email .

    Please let us know how do you like it and we are looking forward to your ideas for improvement here in feedback portal.

    Have a great day,
    Aneta

    Christian Furtner supported this idea  · 

  18. To not allow a credit card that expires prior of guest arrival to be able to confirm a booking

    30 votes

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    1 comment  ·  Mews Fintech » Payment methods  ·  Admin →
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    unlikely  ·  AdminJovana Anicic (Admin, Mews Systems) responded

    Hello from the Mews product team. 


    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. However, you can still increase the interest by upvoting to the item.


    Thank you for sharing your suggestions.

    Christian Furtner supported this idea  · 

  19. Option: Do not send charge mail to the client

    58 votes

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    idea to upvote  ·  2 comments  ·  Mews Guest Journey » Communication  ·  Admin →
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    Christian Furtner supported this idea  · 

  20. iDEAL Payment Method

    210 votes

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    20 comments  ·  Mews Fintech » Payment methods  ·  Admin →
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    released  ·  AdminJovana Anicic (Admin, Mews Systems) responded

    Hi Mewsers!

    We’re delighted to share the news that now you can configure Mews to let guests pay with iDEAL!

    To learn more and get started with iDEAL check out this guide – https://help.mews.com/en/articles/5179046-enable-ideal-as-an-alternative-payment-method.

    Once the above is done, your guests will see iDEAL as a payment method in the booking engine, payment requests & online check-out. You can take advantage of convenient, automated payment processing with a real-time overview and central reconciliation.

    Thank you for sharing and voting for this idea,

    Your Mews Team

    Christian Furtner supported this idea  · 
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