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  1. Merge Profiles with identical passport/id number

    143 votes

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    4 comments  ·  Guest Experience » Guest profile  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

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    Christian Furtner commented  · 

    I suggest merging based on the telephone number since the phone number is already entered by the guest when making the reservation.

    Christian Furtner supported this idea  · 

  2. Multiple room booking, implement different names informed by booking.com

    23 votes

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    1 comment  ·  Property Operations & PMS » Reservation management  ·  Admin →
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    Christian Furtner commented  · 

    The name of the booker from booking.com should be transferred in the Mews field "booker". Booking.com clearly offers a person to be the booker. "Booking for someone else".

    Christian Furtner supported this idea  · 

  3. Upload files to an availability block

    10 votes

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    3 comments  ·  Property Operations & PMS » Group management  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    An error occurred while saving the comment
    Christian Furtner commented  · 

    I would like to upload a screenshot or pdf of communication on what and which rate/package / pricing has been agreed upon for/with the group.

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    Christian Furtner commented  · 

    Great idea!

    Christian Furtner supported this idea  · 

  4. Share customer profiles between properties (multi-property)

    63 votes

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    4 comments  ·  Multi-Property Management » Other  ·  Admin →
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    Christian Furtner commented  · 

    Ideas of "Sales" in his/her/their comment are great! A chain level would be great.

    Christian Furtner supported this idea  · 

  5. Display Availability Blocks on timeline

    164 votes

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    28 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
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    Christian Furtner commented  · 

    Yes please, especially for availability blocks with status "confirmed". Blocks should have a dedicated color.

    Christian Furtner supported this idea  · 

  6. Additional fields in profiles of guests

    28 votes

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    2 comments  ·  Guest Experience » Guest profile  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    An error occurred while saving the comment
    Christian Furtner commented  · 

    2 nd phone would be great

  7. keep the same price when changing the dates of a reservation

    138 votes

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    idea to upvote  ·  10 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
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    Christian Furtner commented  · 

    Yes, please add this option! So needed as reservations keep on changing to new dates this and next year!

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    Christian Furtner commented  · 

    I fully agree, even before Covid19 when guests who booked direct changed the stay date (flexible reservations) we let them keep their previous price. It would be awesome to have the same tickbox as with when changing the room or amount of guest. PS: There are 5 more votes here: http://feedback.mews.com/forums/918232-commander-pms/suggestions/38624467-when-changing-dates-in-existing-reservation-get-p

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    Christian Furtner commented  · 

    This function would be really helpful. Also without Covid-19, since sometimes our team just want to allow the guest to change dates without the pricing being completely changed.

    Christian Furtner supported this idea  · 

  8. Search for overbookings

    596 votes

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    idea to upvote  ·  31 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
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    Christian Furtner supported this idea  · 

  9. Single use voucher code / Gift voucher code

    74 votes

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    idea to upvote  ·  5 comments  ·  Guest Experience » Guest profile  ·  Admin →
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    Christian Furtner supported this idea  · 

  10. Gift Voucher Interface

    36 votes

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    idea to upvote  ·  3 comments  ·  Property Operations & PMS » Finance management  ·  Admin →
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    Christian Furtner supported this idea  · 

  11. Own Voucher tool

    33 votes

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    5 comments  ·  Property Operations & PMS » Revenue management  ·  Admin →
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    Christian Furtner commented  · 

    I just learned about giftupapp.com and would love if Mews could connect to something similar.

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    Christian Furtner commented  · 

    With the Covid 19 situation we expect to receive many requests for cancellations of non-refundable rates. It would be great to issue a voucher code in this case to guest that they can use in Mews Distributor. Especially for guest that paid with their private credit card or bank transfer (groups).

    Christian Furtner supported this idea  · 

  12. ABILITY TO CLOSE ITERNAL CHATS

    12 votes

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    0 comments  ·  Property Operations & PMS » Other  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Christian Furtner supported this idea  · 

  13. Smart detection of tasks

    31 votes

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    idea to upvote  ·  3 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
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    Christian Furtner supported this idea  · 
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    Christian Furtner commented  · 

    Show tasks open for "select department". Yes, that would be nice.

  14. Task expiry to cause a notification

    25 votes

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    1 comment  ·  Property Operations & PMS » Reservation management  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Christian Furtner supported this idea  · 
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    Christian Furtner commented  · 

    Am I right that currently, Mewsers don't receive a notification when a task is due or assigned to them? It would be great if team members received a notification via e-mail or other means in this case.

  15. Payment Triggers set to Optional Bookings

    16 votes

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    1 comment  ·  Property Operations & PMS » Reservation management  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, MEWS) responded

    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Christian Furtner supported this idea  · 

  16. Employee creation process

    10 votes

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    0 comments  ·  Property Operations & PMS » User management  ·  Admin →
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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Christian Furtner supported this idea  · 

  17. Allow proforma invoice on optional bookings

    133 votes

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    5 comments  ·  Property Operations & PMS » Finance management  ·  Admin →
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    Christian Furtner commented  · 

    In our case with group reservations, only the payment of a deposit really confirms the whole group reservation (apart from the reservation status in Mews).

    Christian Furtner supported this idea  · 

  18. Add per night price breakdown in quotation email

    6 votes

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    0 comments  ·  Guest Experience » Communications  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Christian Furtner supported this idea  · 

  19. Change confirmed state to optional

    387 votes

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    idea to upvote  ·  21 comments  ·  Property Operations & PMS » Reservation management  ·  Admin →
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    Christian Furtner supported this idea  · 
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    Christian Furtner commented  · 

    I send an option to guest, they confirm but don't provide a credit card so we would need to change that confirmed reservation back to optional to motivate the guest to provide payment details.

  20. To not allow a credit card that expires prior of guest arrival to be able to confirm a booking

    31 votes

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    1 comment  ·  Payments » Payment methods  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Christian Furtner supported this idea  · 
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