Settings and activity
57 results found
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386 votes
Hi there Mewsers!
You’ve asked and we’ve listened.
We upgraded the action log to make it more detailed and easier to use.
Below are some of the additional details that we’ve added.
Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.
We’ve enhanced updates for products. You’ll now be able trace for example, the additions of order items as well as the price adjustments made to your products.
And finally on the pricing side, no need for a calculator! You can now monitor and report on changes to prices with the both net and gross values, as well as the affects the changes you’ve made have on taxes.
We will continue working on updates to the action log for different sections of the system. Stay tuned for more!
Nick Kleynhans
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353 votes
Hi everyone, we know this idea was logged a long time ago and we thank you for the feedback and ideas about how to improve the system. We do keep an eye on these requests and how they're progressing and we recognise we have room to improve in terms of providing feedback.
This idea has become a large group of different requests, so I want to clarify the intention and progress related to this. Please do reply and comment as necessary.
We have previously made progress towards a big part of the original intent of this idea by introducing a 'Check in form' configuration in Mews Operations. You can find more details on this in our help guides here. We are not yet marking this as complete until we deliver some further enhancements to which guests the data can be configured for. We plan to share more on this…
Nick Kleynhans
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307 votesNick Kleynhans
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33 votesNick Kleynhans
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555 votesNick Kleynhans
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167 votes
Hi Mewsers,
if you have online check-out enabled, guests receive the copy of their bill to their mailbox right after they finish online check-out. (they receive only copy of the bill which was closed by guest during the online. check-out.).Other bills closed via Commander are not being sent automatically to the guest yet.
Have a great day,
AnetaNick Kleynhans
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11 votes
Review of Mews Search starting and in exploration phase
Nick Kleynhans
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22 votes
Hi,
We are currently in the process of releasing the improved flow for closing invoice with payments. In the new flow the payment is applied directly to invoice or invoices, and invoices covered in full are auto-closed. Here is more information about the new flow.
Nick Kleynhans
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52 votes
Hello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment Nick Kleynhans
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10 votesNick Kleynhans
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332 votesNick Kleynhans
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58 votesNick Kleynhans
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83 votesNick Kleynhans
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74 votesNick Kleynhans
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31 votesNick Kleynhans
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56 votesNick Kleynhans
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8 votesNick Kleynhans
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37 votesNick Kleynhans
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16 votes
An error occurred while saving the comment Nick Kleynhans
commented
Hotels who receive deposits for vouchers such as restaurant or spa are unable to make use of the current deposit feature. This needs to be changed so that a deposit can be posted to a guest profile, tax consumed on money received, and product/service posted when voucher is consumed.
Nick Kleynhans
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4 votes
Hello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
Nick Kleynhans
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Some companies have the same billing instructions/notes for all their employees who stay at a property, it would be good to show these each time a reservation is made from that company.
Travel Agencies have certain billing instructions or restrictions that apply to all guests. Would be good to show these each time a booking is made from that agent.