Settings and activity

Hi Mewsers,
if you have online check-out enabled, guests receive the copy of their bill to their mailbox right after they finish online check-out. (they receive only copy of the bill which was closed by guest during the online. check-out.).

Other bills closed via Commander are not being sent automatically to the guest yet.

Have a great day,
Aneta

Hello Mewsers,

We are very happy to inform you that this feature has been added to the roadmap!

For users who would be interested in early access to the feature once we begin beta testing, please sign up to the Mews Beta testing program using the link below:

https://linktr.ee/mews_systems

Keep an eye on the release notes page for the final release:

https://releases.mews.com/en

Hello from the Mews product team,

Thank you for the suggestions and upvotes.

With the addition of the Optimise Space allocation on the timeline, the old tetris game just got easier!

Not only do you have to worry less about playing tetris on the timeline, you can also choose to move reservations to an extra slot from the reservations module by selecting “none” instead of selecting a room number; this action can be performed for several reservations.

You’ll now be able to view the reservation(s) that you have moved in the overbooking slot from the timeline, from here you can easily arrange and rearrange reservations as per your preference, or select the optimise timeline button to automatically move the reservations to an optimal location.

Kind regards,
Aldair

Hi Mewsers!
Guests can now sign digital registration cards in Navigator before arriving!

Now, when guests check in online, they’ll provide all of their legally required info and their signature to create a digital registration card.

We’ll store the signed card on the customer profile in Mews in Files section. https://help.mews.com/hc/en-us/articles/360010283757

For more information check the release note at https://releases.mewssystems.com/.
Have a great day,
Aneta

Hello all!

Happy to announce that we have launched Mews terminals! Check out this page https://www.mews.com/products/terminals if you want to know what they are all about!

For pre-orders, you can also access Marketplace, a category named “Payments” and click “See pricing”, choose the type of device and it’s number, click on “Request” and our team will reach out to you! Happy to hear from you, and let us know if any questions arise!

All the best from the Mews team.

Hi Mewsers!

Thank you for your comments and feedback.

We have recently released a new Mews university video that will walk you through an efficient and easy way to view, report and manage your overbookings.

The video is only 2:30 minutes long, we believe it will be very helpful in solving your request.

Please see a link to the video below:

http://go.mews.com/overbookings

Lets us know what you think in the comments section of this request.

Hi Mewsers,

Delighted to share that we’ve enabled not just Apple Pay, but also Google Pay in Mews!

Now you can provide your guests a seamless payment experience in the Mews Booking Engine, in online guest services, and on payment requests. Read more about in our guide – https://help.mews.com/en/articles/5295473-apple-pay-and-google-pay-in-mews

Looking forward to talking to you about the new ideas in the future!

Regards,
Jovana

Hello from the Mews product team.

We are so pleased to let you know that your feature request has been released.  

You can set up the bed type definition on the space category level in the Mews web application. Open settings > services > space categories > select Space classification and add you preferred bed definition for example "Standard twin". 

Thank you again for sharing your idea!

Hello Mewsers!

We are delighted to inform you that we have now released a new space assignment form.

The new form will allow you to assign individual spaces to housekeepers, as assign your staff to specific floors or categories.

Visit our release notes page to learn more about this awesome new update.

https://releases.mews.com/

Kind regards,
Mews Product team

Hello Mewsers,

We are very happy to announce that you are now able to view reservation notes in the Mews mobile app.

In order to view notes, select a reservation in the Mews web application > and add a note from the properties tab. Once the note has been saved, you will be able to view the note in the space details section of the Mews mobile app.

Hello from the Mews product team. 

Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. 

Thank you for sharing your suggestions.

Hey Mewsers, Good News! We started researching and collating information about this feature request and Age-based pricing is now on our roadmap as one of our priorities for 2021.

There will be several iterations of releases throughout this year as it is a complex subject that we are tackling. Including pricing, stay products, city taxes, and many more. We will continue to update you through this feature request but remember to check out our product webinars every month (the next one being tomorrow – https://www.mews.com/en/resources/webinars/product-webinar-march-2021) and also keep an eye on our release notes (https://www.mews.li/app/release-notes).

Thanks for your contribution to this request and we will continue to keep you posted.

The Mews Product Team

Hi there Mewsers!

You have asked and we’ve listened!

I am happy to share the news that we have started to work on adding more flexibility to automated payments!

Our focus is to add more payment settlement rules that will reduce the manual time spent on payment processing and increase the flexibility around charging that your guests will love!

Let me know if you’re interested in having beta access to this incredible idea!

Best,
Mews Team

Hi Mewsers!

We are very happy to announce that we have released the functionality that will allow you to attach tasks to reservations.

Curious and want to learn more? Check out the Mews release notes page https://go.mews.com/tasks-releasenotes.

If you have any a few more questions about the feature, contact your account manager or the Mews customer care team.

Kind regards,
Aldair