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25 results found

  1. Dedicated app for housekeeping (similar install as the Kiosk)

    1 vote

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    0 comments  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
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    unlikely  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hi Tomas,


    Thank you for sharing your feedback with us. 


    We allow for a little more flexibility so that the housekeeping app can be used on devices that are dedicated to housekeeping teams as well as devices that are not dedicated to teams.


    For cases where you have a single device dedicated to housekeeping we suggest making use of the native functionality on the device called "Guided access". Activating guided access will lock the device in a single application.


    It is unlikely that we will mandate this for the housekeeping application, hence we recommend making use of the native settings.

    Tomas Sergeant shared this idea  · 

  2. Define different prices in products for adults & kids

    22 votes

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    3 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →
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    idea to upvote  ·  AdminJosef Lapka (Admin, Mews Systems) responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

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    Tomas Sergeant commented  · 

    Hi Sam, I found a similar idea that seems a duplicate of my idea. And it's added to the roadmap. So good news.

    https://feedback.mews.com/forums/918232-mews-operations-pms/suggestions/36659113-age-based-pricing

    Tomas Sergeant shared this idea  · 

  3. Parking symbol in the booking engine (instead of bed symbol)

    3 votes

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    0 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
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    idea to upvote  ·  AdminJan Pulkrábek (Admin, Mews Systems) responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Tomas Sergeant supported this idea  · 

  4. Resources (parking lots, meeting rooms, co-working spaces and others) can be offered through multiple services

    75 votes

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    5 comments  ·  Mews Operations (PMS) » Spacetime (resource management)  ·  Flag idea as inappropriate…  ·  Admin →
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    on the roadmap  ·  AdminMartin Kucera, Product Manager (Admin, Mews Systems) responded

    Our Spacetime project is still being worked on. We are adding new time units (days, months, potentially hours), new space types, and optimize Mews to be ready to support various types of services. Feel free to upvote this topic if you wish to be updated about the progress and share your ideas in the comments!

    Tomas Sergeant supported this idea  · 

  5. Inventory of stay products

    227 votes

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    idea to upvote  ·  22 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Tomas Sergeant commented  · 

    A must have for (especially) the limited parking spots. But also for baby cots and bikes.

    Tomas Sergeant supported this idea  · 

  6. Send test email from within 'Mail Templates'

    116 votes

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    6 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
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    Tomas Sergeant supported this idea  · 

  7. add language as field when exporting customer profiles to excel

    12 votes

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    3 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
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    Tomas Sergeant commented  · 

    YES! This is finally fixed! The language field is added to the export profiles excel!

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    Tomas Sergeant commented  · 

    Hi, just adding the 'language field' to the exported excel of Customer Profiles seems a very easy modification. But also very important and useful. Don't you agree?

    Tomas Sergeant shared this idea  · 

  8. Define customer communication language

    104 votes

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    idea to upvote  ·  22 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
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    Tomas Sergeant commented  · 

    Sarah, the field 'customer language' is still disabled when modifying a customers' profile? We can only select the customer language when adding a new customer. Are you sure?

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    Tomas Sergeant commented  · 

    Hi, I created a new request ticket regarding the same issue.
    When you export your customer profiles so you can import it in your mailsystem (eg. Mailchimp or Mailup), the field 'language' is not part of the exported excel file. That's one small step for Mews, one giant leap for mankind.

    please upvote as well:

    https://feedback.mews.com/forums/918232-mews-operations-pms/suggestions/42288058-add-language-as-field-when-exporting-customer-prof

    btw; this initial idea dates back to 2018.
    And I contacted Mews in 2016 that this is a huge problem.
    So 2021 should be time to fix it.

    Tomas Sergeant supported this idea  · 
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    Tomas Sergeant commented  · 

    definitely applies for Belgium - strong need
    I have been addressing this issue for years.
    There is also no possibility to change language in the mews profile.

  9. Knowing how often a guest stayed before in the hotel

    131 votes

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    idea to upvote  ·  4 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
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    Tomas Sergeant supported this idea  · 

  10. Upselling during the Guest Journey

    139 votes

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    on the roadmap  ·  7 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
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    Tomas Sergeant supported this idea  · 

  11. Occupancy overview in dashboard only 7 days ahead, while need is there to have similar overview for 14 days

    81 votes

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    1 comment  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →
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    Tomas Sergeant supported this idea  · 

  12. Be able to change the language on guest profile

    14 votes

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    1 comment  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Tomas Sergeant supported this idea  · 

  13. Add an options parameter to pass number of people to Mews distributor

    10 votes

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    idea to upvote  ·  3 comments  ·  Mews Open API » Booking Engine API  ·  Flag idea as inappropriate…  ·  Admin →
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    Tomas Sergeant supported this idea  · 

  14. New mail templates and customizations

    344 votes

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    48 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
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    Tomas Sergeant commented  · 

    The pre-arrival mail was recently released as a new functionality. Which was very handy to inform customers about the COVID measures taken in the hotel. At this moment, you can't style this email template. Only add plain text.
    Please upgrade this functionality so it fits the brand of the hotel and a possiblity to add images and others.

    Tomas Sergeant supported this idea  · 

  15. Add more keyboard options for Kiosk

    16 votes

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    6 comments  ·  Mews Guest Journey » Kiosk  ·  Flag idea as inappropriate…  ·  Admin →
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    released  ·  Adminjames.taylor (Admin, Mews Systems) responded

    Hello from the Mews product team. We are so pleased to let you know that we have now enabled the use of device native keyboards for Kiosk tablets. This means different keyboard formats and special characters are supported as part of your system keyboard capability. Thank you again for sharing your idea!

    Tomas Sergeant supported this idea  · 
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    Tomas Sergeant commented  · 

    Only 2 votes? come on! This should be fixed asap! ;)

    Tomas Sergeant shared this idea  · 

  16. Marketplace: Google Hotel Ads integration

    84 votes

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    20 comments  ·  Mews Marketplace  ·  Flag idea as inappropriate…  ·  Admin →
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    Tomas Sergeant supported this idea  · 

  17. Red Line

    408 votes

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    9 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
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    Tomas Sergeant supported this idea  · 

  18. Custom design to be aligned with property style

    17 votes

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    idea to upvote  ·  1 comment  ·  Mews Guest Journey » Kiosk  ·  Flag idea as inappropriate…  ·  Admin →
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    Tomas Sergeant supported this idea  · 

  19. Allowing a screensaver mode with different pictures

    11 votes

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    0 comments  ·  Mews Guest Journey » Kiosk  ·  Flag idea as inappropriate…  ·  Admin →
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    released  ·  Adminjames.taylor (Admin, Mews Systems) responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out the release note - https://releases.mews.com/en. Thank you again for sharing your idea!

    Tomas Sergeant supported this idea  · 

  20. Summary of the reservation

    16 votes

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    0 comments  ·  Mews Guest Journey » Kiosk  ·  Flag idea as inappropriate…  ·  Admin →
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    idea to upvote  ·  Adminjames.taylor (Admin, Mews Systems) responded
    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
    Tomas Sergeant supported this idea  · 
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