Settings and activity
28 results found
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293 votes
Hey Mewsers, Good News! We started researching and collating information about this feature request and Age-based pricing is now on our roadmap as one of our priorities for 2021.
There will be several iterations of releases throughout this year as it is a complex subject that we are tackling. Including pricing, stay products, city taxes, and many more. We will continue to update you through this feature request but remember to check out our product webinars every month (the next one being tomorrow – https://www.mews.com/en/resources/webinars/product-webinar-march-2021) and also keep an eye on our release notes (https://www.mews.li/app/release-notes).
Thanks for your contribution to this request and we will continue to keep you posted.
The Mews Product Team
Tomas Sergeant
supported this idea
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139 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment Tomas Sergeant
supported this idea
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14 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Tomas Sergeant
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1 vote
Hi Tomas,
Thank you for sharing your feedback with us.
We allow for a little more flexibility so that the housekeeping app can be used on devices that are dedicated to housekeeping teams as well as devices that are not dedicated to teams.
For cases where you have a single device dedicated to housekeeping we suggest making use of the native functionality on the device called "Guided access". Activating guided access will lock the device in a single application.
It is unlikely that we will mandate this for the housekeeping application, hence we recommend making use of the native settings.
Tomas Sergeant
shared this idea
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22 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment Tomas Sergeant
commented
Hi Sam, I found a similar idea that seems a duplicate of my idea. And it's added to the roadmap. So good news.
https://feedback.mews.com/forums/918232-mews-operations-pms/suggestions/36659113-age-based-pricing
Tomas Sergeant
shared this idea
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3 votes
Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Tomas Sergeant
supported this idea
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75 votes
Our Spacetime project is still being worked on. We are adding new time units (days, months, potentially hours), new space types, and optimize Mews to be ready to support various types of services. Feel free to upvote this topic if you wish to be updated about the progress and share your ideas in the comments!
Tomas Sergeant
supported this idea
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242 votes
An error occurred while saving the comment Tomas Sergeant
commented
A must have for (especially) the limited parking spots. But also for baby cots and bikes.
Tomas Sergeant
supported this idea
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117 votes
Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!
Now you can actually see all the preview of emails within the customization of emails.
Tomas Sergeant
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12 votes
Hello from the Mews product team. We are so pleased to let you know that your feature request has been released.
An error occurred while saving the comment Tomas Sergeant
commented
YES! This is finally fixed! The language field is added to the export profiles excel!
An error occurred while saving the comment Tomas Sergeant
commented
Hi, just adding the 'language field' to the exported excel of Customer Profiles seems a very easy modification. But also very important and useful. Don't you agree?
Tomas Sergeant
shared this idea
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104 votes
Hello from the Mews product team. Unfortunately, we are not going to work on this request in short coming. Though we might in a longer term. If it is the case, we would re-open the opportunity.
Thanks
An error occurred while saving the comment Tomas Sergeant
commented
Sarah, the field 'customer language' is still disabled when modifying a customers' profile? We can only select the customer language when adding a new customer. Are you sure?
An error occurred while saving the comment Tomas Sergeant
commented
Hi, I created a new request ticket regarding the same issue.
When you export your customer profiles so you can import it in your mailsystem (eg. Mailchimp or Mailup), the field 'language' is not part of the exported excel file. That's one small step for Mews, one giant leap for mankind.please upvote as well:
btw; this initial idea dates back to 2018.
And I contacted Mews in 2016 that this is a huge problem.
So 2021 should be time to fix it.Tomas Sergeant
supported this idea
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An error occurred while saving the comment Tomas Sergeant
commented
definitely applies for Belgium - strong need
I have been addressing this issue for years.
There is also no possibility to change language in the mews profile. -
137 votesTomas Sergeant
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154 votesTomas Sergeant
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81 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Tomas Sergeant
supported this idea
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14 votes
Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Tomas Sergeant
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10 votesTomas Sergeant
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344 votes
We delivered customization of all emails which Mews send to guests.
We will start collecting new feedback for missing placeholders and other things separately
An error occurred while saving the comment Tomas Sergeant
commented
The pre-arrival mail was recently released as a new functionality. Which was very handy to inform customers about the COVID measures taken in the hotel. At this moment, you can't style this email template. Only add plain text.
Please upgrade this functionality so it fits the brand of the hotel and a possiblity to add images and others.Tomas Sergeant
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16 votes
Hello from the Mews product team. We are so pleased to let you know that we have now enabled the use of device native keyboards for Kiosk tablets. This means different keyboard formats and special characters are supported as part of your system keyboard capability. Thank you again for sharing your idea!
Tomas Sergeant
supported this idea
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An error occurred while saving the comment Tomas Sergeant
commented
Only 2 votes? come on! This should be fixed asap! ;)
Tomas Sergeant
shared this idea
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84 votes
Hello from the Mews product team!
We are so pleased to let you know that your feature request has been released. Please check out our release notes – https://www.mews.li/app/release-notes. Thank you again for sharing your idea!
Kind regards,
Mews TeamTomas Sergeant
supported this idea
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415 votes
Thank you for the feedback, your idea has been opened for votes by the Mews community.
Tomas Sergeant
supported this idea
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I might be a bit confused, but is it even possible to add an address during online check-in? I don't see that option? Every customer that arrives in the hotel is forced to give their personal address manually. Even if they fulfilled the online check-in. So nevertheless: upvoted.