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  1. 12 votes

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    3 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
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    Tomas Sergeant commented  · 

    YES! This is finally fixed! The language field is added to the export profiles excel!

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    Tomas Sergeant commented  · 

    Hi, just adding the 'language field' to the exported excel of Customer Profiles seems a very easy modification. But also very important and useful. Don't you agree?

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  2. 102 votes

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    idea to upvote  ·  21 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
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    Tomas Sergeant commented  · 

    Sarah, the field 'customer language' is still disabled when modifying a customers' profile? We can only select the customer language when adding a new customer. Are you sure?

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    Tomas Sergeant commented  · 

    Hi, I created a new request ticket regarding the same issue.
    When you export your customer profiles so you can import it in your mailsystem (eg. Mailchimp or Mailup), the field 'language' is not part of the exported excel file. That's one small step for Mews, one giant leap for mankind.

    please upvote as well:

    https://feedback.mews.com/forums/918232-mews-operations-pms/suggestions/42288058-add-language-as-field-when-exporting-customer-prof

    btw; this initial idea dates back to 2018.
    And I contacted Mews in 2016 that this is a huge problem.
    So 2021 should be time to fix it.

    Tomas Sergeant supported this idea  · 
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    Tomas Sergeant commented  · 

    definitely applies for Belgium - strong need
    I have been addressing this issue for years.
    There is also no possibility to change language in the mews profile.

  3. 105 votes

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    idea to upvote  ·  4 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
    Tomas Sergeant supported this idea  · 
  4. 8 votes

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    0 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Tomas Sergeant shared this idea  · 
  5. 108 votes

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    on the roadmap  ·  6 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Tomas Sergeant supported this idea  · 
  6. 78 votes

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    1 comment  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →
    Tomas Sergeant supported this idea  · 
  7. 13 votes

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    1 comment  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Tomas Sergeant supported this idea  · 
  8. 10 votes

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    idea to upvote  ·  3 comments  ·  Mews Open API » Distributor API  ·  Flag idea as inappropriate…  ·  Admin →
    Tomas Sergeant supported this idea  · 
  9. 325 votes

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    36 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    idea to upvote  ·  Aneta responded

    Hi Mewsers,
    we just enabled the partial customization of the Before start email which is sent 48 hours before guest’s arrival.

    You can now add personalized details, such as specific arrival information or keep guests informed on your social distancing policies and encourage them to check in online.

    Check our Help guide which emails can now be customized: https://help.mews.com/hc/en-us/articles/360001840877.

    Have a great day,
    Aneta

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    Tomas Sergeant commented  · 

    The pre-arrival mail was recently released as a new functionality. Which was very handy to inform customers about the COVID measures taken in the hotel. At this moment, you can't style this email template. Only add plain text.
    Please upgrade this functionality so it fits the brand of the hotel and a possiblity to add images and others.

    Tomas Sergeant supported this idea  · 
  10. 7 votes

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    idea to upvote  ·  2 comments  ·  Mews Guest Journey » Kiosk  ·  Flag idea as inappropriate…  ·  Admin →
    Tomas Sergeant supported this idea  · 
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    Tomas Sergeant commented  · 

    Only 2 votes? come on! This should be fixed asap! ;)

    Tomas Sergeant shared this idea  · 
  11. 84 votes

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    Tomas Sergeant supported this idea  · 
  12. 370 votes

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    8 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
    Tomas Sergeant supported this idea  · 
  13. 15 votes

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    idea to upvote  ·  1 comment  ·  Mews Guest Journey » Kiosk  ·  Flag idea as inappropriate…  ·  Admin →
    Tomas Sergeant supported this idea  · 
  14. 11 votes

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    idea to upvote  ·  0 comments  ·  Mews Guest Journey » Kiosk  ·  Flag idea as inappropriate…  ·  Admin →
    Tomas Sergeant supported this idea  · 
  15. 16 votes

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    0 comments  ·  Mews Guest Journey » Kiosk  ·  Flag idea as inappropriate…  ·  Admin →
    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
    Tomas Sergeant supported this idea  · 
  16. 12 votes

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    idea to upvote  ·  1 comment  ·  Mews Guest Journey » Kiosk  ·  Flag idea as inappropriate…  ·  Admin →
    Tomas Sergeant supported this idea  · 
  17. 18 votes

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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
    Tomas Sergeant supported this idea  · 
  18. 48 votes

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    8 comments  ·  Mews Open API » Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    We reopened this request for further upvotes. It is fairly clear what is being requested and it will need more investigation from Mews. In the mean time we would ask you to continue to up vote if this is still a required connectivity feature request.

    Tomas Sergeant supported this idea  · 
  19. 53 votes

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    11 comments  ·  Mews Open API » Connector API  ·  Flag idea as inappropriate…  ·  Admin →
    Tomas Sergeant supported this idea  · 
  20. 389 votes

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    10 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers!

    We are very happy to announce that we have released the functionality that will allow you to attach tasks to reservations.

    Curious and want to learn more? Check out the Mews release notes page https://go.mews.com/tasks-releasenotes.

    If you have any a few more questions about the feature, contact your account manager or the Mews customer care team.

    Kind regards,
    Aldair

    Tomas Sergeant supported this idea  ·