Settings and activity
9 results found
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132 votes
Hello Mewsers,
We are very happy to announce that you are now able to view reservation notes in the Mews mobile app.
In order to view notes, select a reservation in the Mews web application > and add a note from the properties tab. Once the note has been saved, you will be able to view the note in the space details section of the Mews mobile app.
Karin Wigger
supported this idea
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An error occurred while saving the comment An error occurred while saving the comment Karin Wigger
commented
The housekeeping staff would prefer to only work with the housekeeping app as not all of them have the skills to work on the computer.
The notes of each reservation are visible when clicking on each room, but the products ordered by the guest such as (champagne, pet…) and the general customer notes are not (f.e. allergic pillow, fan when hot outside…).
We would therefore request that the guest profile notes are being shown as notes in each reservation too. -
15 votes
Hello Mewsers,
Thank you for sharing your request and feedback with us.
We are happy to inform you that we have released functionality that allows you to view if a space has a twin, or double bed using the space classification settings in Mews.
You can learn more about this feature in from our release notes page:
Karin Wigger
supported this idea
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215 votesKarin Wigger
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396 votesKarin Wigger
supported this idea
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399 votes
Hi Mewsers!
We are very happy to announce that we have released the functionality that will allow you to attach tasks to reservations.
Curious and want to learn more? Check out the Mews release notes page https://go.mews.com/tasks-releasenotes.
If you have any a few more questions about the feature, contact your account manager or the Mews customer care team.
Kind regards,
AldairKarin Wigger
supported this idea
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383 votes
Hi there Mewsers!
You’ve asked and we’ve listened.
We upgraded the action log to make it more detailed and easier to use.
Below are some of the additional details that we’ve added.
Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.
We’ve enhanced updates for products. You’ll now be able trace for example, the additions of order items as well as the price adjustments made to your products.
And finally on the pricing side, no need for a calculator! You can now monitor and report on changes to prices with the both net and gross values, as well as the affects the changes you’ve made have on taxes.
We will continue working on updates to the action log for different sections of the system. Stay tuned for more!
Karin Wigger
supported this idea
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171 votes
Hi Mewsers!
Guests can now sign digital registration cards in Navigator before arriving!Now, when guests check in online, they’ll provide all of their legally required info and their signature to create a digital registration card.
We’ll store the signed card on the customer profile in Mews in Files section. https://help.mews.com/hc/en-us/articles/360010283757
For more information check the release note at https://releases.mewssystems.com/.
Have a great day,
AnetaKarin Wigger
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35 votesKarin Wigger
supported this idea
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77 votes
Hello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
An error occurred while saving the comment Karin Wigger
commented
Is it planned that on the timeline you can choose whether or not you want to look at it in the order of floors and room types? This would help us to get a quick overview on how many departures and arrivals are taking place on each floor. The space status is handy but can only be checked out for 1 day.
Karin Wigger
supported this idea
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Further info on the request: the majority of guests are returning guests where the preferences apply to each reservation, such as the request for an anti-allergic pillow, a room in the upper floors etc.
For our housekeeping it would make it much easier to have all the reservation and profile notes on an overview. F.ex. when they put anti-allergic pillows in the rooms, the would count the amount they need each day and put it in these rooms. Right now they would have to check each room on the app and then write down the amount of pillows they need…so we can't work totally paperless and still be efficient.