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73 results found

  1. Introduce a configuration whether to request Credit card details during online check-in

    128 votes

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    idea to upvote  ·  20 comments  ·  Guest Experience » Guest portal  ·  Admin →
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    Benoit Thewys supported this idea  · 
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    Benoit Thewys commented  · 

    We receive payments of the total amount via our booking engine (which is not Mews). These payments can be via wiretransfer or via debit card such as "maestro" or "ideal". The guest did pay the full amount but are still request to provide a CC. We get calls literally EVERY DAY because of that.

  2. Display rates per night on confirmation

    296 votes

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    idea to upvote  ·  10 comments  ·  Guest Experience » Communications  ·  Admin →
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    Benoit Thewys supported this idea  · 

  3. Adding additional placeholders to emails

    158 votes

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    idea to upvote  ·  20 comments  ·  Guest Experience » Communications  ·  Admin →
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    Benoit Thewys supported this idea  · 

  4. Option to choose or change guest preferred language in Commander

    10 votes

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    1 comment  ·  Guest Experience » Guest profile  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    An error occurred while saving the comment
    Benoit Thewys commented  · 

    Same idea but more votes... If you believe this will help, you can vote for it. https://feedback.mews.com/forums/918232-commander-pms/suggestions/36659686-define-customer-communication-language

    Benoit Thewys supported this idea  · 

  5. Language in profile guest

    10 votes

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    2 comments  ·  Guest Experience » Guest profile  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    An error occurred while saving the comment
    Benoit Thewys commented  · 

    Here is the same idea to upvote for: https://feedback.mews.com/forums/918232-commander-pms/suggestions/36659686-define-customer-communication-language

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    Benoit Thewys commented  · 

    There is no choice at all. The guests cannot select a language. Just a nationality which is something very different.

  6. Make a product available just to specific type of room

    133 votes

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    idea to upvote  ·  4 comments  ·  Guest Experience » Booking engine  ·  Admin →
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    Benoit Thewys supported this idea  · 
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    Benoit Thewys commented  · 

    Or specific rate of course... a breakfast included rate should not propose the product "breakfast".

  7. Define customer communication language

    107 votes

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    23 comments  ·  Guest Experience » Guest profile  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Benoit Thewys supported this idea  · 

  8. Knowing how often a guest stayed before in the hotel

    196 votes

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    on the roadmap  ·  13 comments  ·  Guest Experience » Guest profile  ·  Admin →
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    Benoit Thewys supported this idea  · 

  9. Merge Profiles with identical passport/id number

    141 votes

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    4 comments  ·  Guest Experience » Guest profile  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    An error occurred while saving the comment
    Benoit Thewys commented  · 

    This would be a major benefit and should not cost a lot of development.

    Benoit Thewys supported this idea  · 
    Benoit Thewys shared this idea  · 

  10. Store & search for proforma invoices in Mews

    123 votes

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    8 comments  ·  Property Operations & PMS » Finance management  ·  Admin →
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    Benoit Thewys commented  · 

    Indeed, the proforma code given by the proforma counter is not searchable. When our guests use it as payment reference, our accounting department is not able to find it back in the system. And they often cannot find it back using the name of the company as, very often, the guest is not the one who pays...

    Benoit Thewys supported this idea  · 

  11. Improve the identification of the hotel we are logged in (when working on more than 1 hotel)

    33 votes

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    0 comments  ·  Property Operations & PMS » User management  ·  Admin →
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    Benoit Thewys shared this idea  · 

  12. Limit availability sent to Channel Managers

    87 votes

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    idea to upvote  ·  12 comments  ·  Property Operations & PMS » Revenue management  ·  Admin →
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    Benoit Thewys commented  · 

    And refill this availability automatically.

    Benoit Thewys supported this idea  · 

  13. Show more info on restrictions to customer

    194 votes

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    37 comments  ·  Guest Experience » Booking engine  ·  Admin →
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    Benoit Thewys supported this idea  · 

  14. Multiple cancellation policies for the same rate group

    55 votes

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    on the roadmap  ·  3 comments  ·  Property Operations & PMS » Revenue management  ·  Admin →
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    Benoit Thewys commented  · 

    This is not necessary if the system is able to mix rates / policies. Please see http://feedback.mewssystems.com/forums/918232-commander-pms/suggestions/37193350-rate-mixing-cancellation-policy-mixing

  15. Add accounting code to proforma invoices

    12 votes

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    idea to upvote  ·  1 comment  ·  Property Operations & PMS » Finance management  ·  Admin →
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    Benoit Thewys commented  · 

    Proforma used to have counters. (Not anymore but it is probably a bug in belgium). We need to be able to seach via the number we receive.

    Benoit Thewys supported this idea  · 

  16. Block number of spaces to book on Distributor

    20 votes

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    1 comment  ·  Guest Experience » Booking engine  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Benoit Thewys supported this idea  · 

  17. Display voucher rate only

    100 votes

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    on the roadmap  ·  10 comments  ·  Guest Experience » Booking engine  ·  Admin →
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    Benoit Thewys supported this idea  · 

  18. Extended action log

    390 votes

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    13 comments  ·  Property Operations & PMS » User management  ·  Admin →
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    on the roadmap  ·  AdminAldair (Product Manager, MEWS) responded

    Hi there Mewsers!

    You’ve asked and we’ve listened.

    We upgraded the action log to make it more detailed and easier to use.

    Below are some of the additional details that we’ve added.

    Before, when a reservation moved to a different room, you couldn’t see which room it was in originally—now you’ll always see exactly how the reservation looked before and after each change.

    We’ve enhanced updates for products. You’ll now be able trace for example, the additions of order items as well as the price adjustments made to your products.

    And finally on the pricing side, no need for a calculator! You can now monitor and report on changes to prices with the both net and gross values, as well as the affects the changes you’ve made have on taxes.

    We will continue working on updates to the action log for different sections of the system. Stay tuned for more!

    Benoit Thewys supported this idea  · 

  19. Rate Mixing

    255 votes

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    19 comments  ·  Property Operations & PMS » Revenue management  ·  Admin →
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    on the roadmap  ·  AdminDaniel Do (Senior Product Manager, MEWS) responded

    Hey community!


    I'm happy to announce that this feature is something we'll be looking into throughout 2025 👏


    If you're interested in talking to us about this functionality and what you expect from it, please, use this community link and send me a direct message. We'll plan out when to talk about the initiative in detail and what will be the timeframe 🎉

    Benoit Thewys shared this idea  · 

  20. Expand charging rules for relative products

    11 votes

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    0 comments  ·  Property Operations & PMS » Other  ·  Admin →
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    idea to upvote  ·  AdminSasha Collecutt (Admin, MEWS) responded

    Hello all,


    This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it. 


    Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.

    Benoit Thewys supported this idea  · 
1 3