Settings and activity

  1. 38 votes

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    idea to upvote  ·  4 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    Benoit Thewys supported this idea  · 
  2. 24 votes

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    2 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    released  ·  Jakub Brabec responded

    Hello,

    phone number can be now set as mandatory – you can do it in Distributor settings. How to open your distributor settings Is described in our help guide https://help.mews.com/hc/en-us/articles/360002246997%22.

    Speaking about nationality – what kind of problem are you trying to solve? Why do you need nationality mandatory?

    It is currently mandatory in Online check-in which is available for all of your guests.

    Jakub

    Benoit Thewys supported this idea  · 
  3. 81 votes

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    Hey Mewsers, Good News! We started working on your feature request and a direct distribution of rates and availability to Google will be available soon. We will keep you posted on the next steps via this request.

    Benoit Thewys supported this idea  · 
  4. 103 votes

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    idea to upvote  ·  6 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    Benoit Thewys supported this idea  · 
  5. 55 votes

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    idea to upvote  ·  2 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Benoit Thewys supported this idea  · 
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    Benoit Thewys commented  · 

    We receive payments of the total amount via our booking engine (which is not Mews). These payments can be via wiretransfer or via debit card such as "maestro" or "ideal". The guest did pay the full amount but are still request to provide a CC. We get calls literally EVERY DAY because of that.

  6. 40 votes

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    5 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers!
    You can now disable the QR code from all guest-facing emails through the Settings.

    To do so, please navigate to Settings > Services > Stay > Options and make sure that you don’t have “Enable QR code in emails” option selected.

    If the option is disabled, placeholder in the body email is ignored and won’t be shown in the email body, neither the QR code attachment.

    Have a great day,
    Aneta

    Benoit Thewys supported this idea  · 
  7. 260 votes

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    idea to upvote  ·  6 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Benoit Thewys supported this idea  · 
  8. 26 votes

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    idea to upvote  ·  1 comment  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Benoit Thewys supported this idea  · 
  9. 111 votes

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    idea to upvote  ·  9 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Benoit Thewys supported this idea  · 
  10. 10 votes

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    idea to upvote  ·  1 comment  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
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    Benoit Thewys commented  · 

    Same idea but more votes... If you believe this will help, you can vote for it. https://feedback.mews.com/forums/918232-commander-pms/suggestions/36659686-define-customer-communication-language

    Benoit Thewys supported this idea  · 
  11. 11 votes

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    2 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community whilst it is being considered.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    An error occurred while saving the comment
    Benoit Thewys commented  · 
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    Benoit Thewys commented  · 

    There is no choice at all. The guests cannot select a language. Just a nationality which is something very different.

  12. 96 votes

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    idea to upvote  ·  1 comment  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    Benoit Thewys supported this idea  · 
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    Benoit Thewys commented  · 

    Or specific rate of course... a breakfast included rate should not propose the product "breakfast".

  13. 97 votes

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    idea to upvote  ·  18 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
    Benoit Thewys supported this idea  · 
  14. 20 votes

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    0 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Mewsers,

    Thank you for your feedback.

    We are happy to inform you that adding an additional reservation to a group from the group reservations screen will automatically populate the guest profile. All you will have to do from there is select room and rate!

    We look forward to hearing your continued feedback.

    Kind regards,
    Aldair

    Benoit Thewys supported this idea  · 
  15. 10 votes

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    0 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
    Benoit Thewys supported this idea  · 
  16. 94 votes

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    idea to upvote  ·  4 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
    Benoit Thewys supported this idea  · 
  17. 119 votes

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    new idea  ·  3 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
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    Benoit Thewys commented  · 

    This would be a major benefit and should not cost a lot of development.

    Benoit Thewys supported this idea  · 
    Benoit Thewys shared this idea  · 
  18. 71 votes

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    released  ·  1 comment  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →
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    Benoit Thewys commented  · 

    Business or Leisure...

    Benoit Thewys supported this idea  · 
  19. 37 votes

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    idea to upvote  ·  5 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →
    Benoit Thewys supported this idea  · 
  20. 387 votes

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    10 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Mewsers!

    We are very happy to announce that we have released the functionality that will allow you to attach tasks to reservations.

    Curious and want to learn more? Check out the Mews release notes page https://go.mews.com/tasks-releasenotes.

    If you have any a few more questions about the feature, contact your account manager or the Mews customer care team.

    Kind regards,
    Aldair

    Benoit Thewys supported this idea  ·