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  1. 2 votes

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    Hello Femke,


    Thank you for sharing your feedback with us. Using the optimise space allocation button should not hide overbookings on the timeline. Would you be able to share and example of this with me so that we can investigate this case?


    Kind regards,

    Aldair

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    Femke van der Meer commented  · 

    Done! Looking forward to your update.
    Kind regards, Femke

    Femke van der Meer shared this idea  · 
  2. 90 votes

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    Femke van der Meer supported this idea  · 
  3. 29 votes

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    Femke van der Meer commented  · 

    +mail queues would help all fo employees to see what has been communicated to the guests.

    Femke van der Meer supported this idea  · 
  4. 32 votes

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    released  ·  Aneta responded

    Hi Mewsers,

    If you wish to make your logo in the booking engine clickable, we recommend using the solution called “Distributor widget” which is basically a booking engine embedded in your web page.

    With that, you have full control over the header of the page. Here is the documentation: https://app.gitbook.com/@mews-systems/s/distributor-guide/distributor-widget

    Please have a look at the website of our client for a reference (just navigate to the booking engine). https://staygenerator.com/

    Have a great day,
    Aneta

    Femke van der Meer supported this idea  · 
  5. 31 votes

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    Femke van der Meer supported this idea  · 
  6. 49 votes

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    Femke van der Meer supported this idea  · 
  7. 15 votes

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    Femke van der Meer commented  · 

    Hey mews / Aldair,

    This feature would be great especially with low occupancies so we can put certain floors on OOS to save on opertional & energy costs.

    Kind regards, Femke

    Femke van der Meer supported this idea  · 
  8. 8 votes

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    Hello,

    Thank you for your feedback.

    Mews is fully optimized for processing payments under the PSD2 regulation.

    We are maximizing payment acceptance by asking the guest to authenticate the payment whenever the bank is requiring the authentication.

    In the booking engine flow, for example, the guest will see a bank’s page pop-up as a part of the check-out flow, if the payment is not successfully authenticated, according to the PSD2 rules, Mews won’t be able to charge the guest. If payment is authenticated, in guest profile you will be able to see that the payment is successful.

    If you’re charging the guest on the card that was not previously authenticated by the guest, if the bank, at the time of the payment is requiring the biometric or SMS acceptance via bank code, as the guest is not present at the time of the payment, Mews is sending the email to…

    Femke van der Meer supported this idea  · 
  9. 10 votes

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    released  ·  Jan Pulkrábek responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://www.mews.li/app/release-notes. Thank you again for sharing your idea!

    Femke van der Meer supported this idea  · 
  10. 33 votes

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    Femke van der Meer supported this idea  · 
  11. 59 votes

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    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://www.mews.li/app/release-notes. Thank you again for sharing your idea!

    Femke van der Meer supported this idea  · 
  12. 111 votes

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    idea to upvote  ·  5 comments  ·  Taxes  ·  Admin →
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    Femke van der Meer supported this idea  · 
  13. 219 votes

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    Femke van der Meer supported this idea  · 
  14. 34 votes

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    released  ·  Bethany Lyons responded

    Chain reports are available through Mews Analytics, an add-on available for purchase through the marketplace.  

    Femke van der Meer supported this idea  · 
  15. 42 votes

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    Femke van der Meer supported this idea  · 
  16. 70 votes

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    Femke van der Meer supported this idea  · 
  17. 12 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
    Femke van der Meer supported this idea  · 
  18. 350 votes

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    released  ·  Jan Pulkrábek responded

    We delivered customization of all emails which Mews send to guests.

    We will start collecting new feedback for missing placeholders and other things separately

    Femke van der Meer supported this idea  · 
  19. 117 votes

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    released  ·  Jan Pulkrábek responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!


    Now you can actually see all the preview of emails within the customization of emails.

    Femke van der Meer supported this idea  · 
  20. 14 votes

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    released  ·  Jan Pulkrábek responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!

    Femke van der Meer supported this idea  ·