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  1. 17 votes

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    1 comment  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Femke van der Meer supported this idea  · 
  2. 3 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Femke van der Meer shared this idea  · 
  3. 277 votes

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    idea to upvote  ·  10 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →

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    Femke van der Meer commented  · 

    VAT & CT breakdown in email confirmation now it says total price while it excludes City taxes which can be confusing if the rate descroptions are not correctly updated.

    Femke van der Meer supported this idea  · 
  4. 12 votes

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    0 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.


    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Femke van der Meer supported this idea  · 
  5. 64 votes

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    11 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    idea to upvote  ·  Anonymous responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Femke van der Meer supported this idea  · 
  6. 45 votes

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    8 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

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    Femke van der Meer commented  · 

    Show VAT & TAX breakdown:

    - When adding a new reservations. E.g. For companies we qoute without vat
    - On the reservation properties & billing show the VAT also seperate. Now extra steps need to be made to make a proforma and see the full breakdown.

    Femke van der Meer supported this idea  · 
  7. 9 votes

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    0 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Femke van der Meer shared this idea  · 
  8. 6 votes

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    0 comments  ·  Mews Payments » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Femke van der Meer shared this idea  · 
  9. 131 votes

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    idea to upvote  ·  12 comments  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

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    Femke van der Meer supported this idea  · 
  10. 43 votes

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    released  ·  7 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    Femke van der Meer commented  · 

    And payment methods such as Ideal, google and apple pay should always be offered not only for prepaid rates.
    If the guest books a flexible rate they still should have the option to prepay via ideal.
    Current when you setup your booking engine to always require prepayment it shows all the payment methods such ideal however you need to pay with Credit Card.

    Femke van der Meer supported this idea  · 
  11. 2 votes

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    1 comment  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello Femke,


    Thank you for sharing your feedback with us. Using the optimise space allocation button should not hide overbookings on the timeline. Would you be able to share and example of this with me so that we can investigate this case?


    Kind regards,

    Aldair

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    Femke van der Meer commented  · 

    Done! Looking forward to your update.
    Kind regards, Femke

    Femke van der Meer shared this idea  · 
  12. 81 votes

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    idea to upvote  ·  4 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Femke van der Meer supported this idea  · 
  13. 24 votes

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    idea to upvote  ·  3 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

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    Femke van der Meer commented  · 

    +mail queues would help all fo employees to see what has been communicated to the guests.

    Femke van der Meer supported this idea  · 
  14. 31 votes

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    1 comment  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    released  ·  Aneta responded

    Hi Mewsers,

    If you wish to make your logo in the booking engine clickable, we recommend using the solution called “Distributor widget” which is basically a booking engine embedded in your web page.

    With that, you have full control over the header of the page. Here is the documentation: https://app.gitbook.com/@mews-systems/s/distributor-guide/distributor-widget

    Please have a look at the website of our client for a reference (just navigate to the booking engine). https://staygenerator.com/

    Have a great day,
    Aneta

    Femke van der Meer supported this idea  · 
  15. 26 votes

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    idea to upvote  ·  2 comments  ·  Mews Operations (PMS) » Reports  ·  Flag idea as inappropriate…  ·  Admin →

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    Femke van der Meer supported this idea  · 
  16. 39 votes

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    idea to upvote  ·  4 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →

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    Femke van der Meer supported this idea  · 
  17. 15 votes

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    idea to upvote  ·  1 comment  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →

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    Femke van der Meer commented  · 

    Hey mews / Aldair,

    This feature would be great especially with low occupancies so we can put certain floors on OOS to save on opertional & energy costs.

    Kind regards, Femke

    Femke van der Meer supported this idea  · 
  18. 7 votes

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    0 comments  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    Thank you for your feedback.

    Mews is fully optimized for processing payments under the PSD2 regulation.

    We are maximizing payment acceptance by asking the guest to authenticate the payment whenever the bank is requiring the authentication.

    In the booking engine flow, for example, the guest will see a bank’s page pop-up as a part of the check-out flow, if the payment is not successfully authenticated, according to the PSD2 rules, Mews won’t be able to charge the guest. If payment is authenticated, in guest profile you will be able to see that the payment is successful.

    If you’re charging the guest on the card that was not previously authenticated by the guest, if the bank, at the time of the payment is requiring the biometric or SMS acceptance via bank code, as the guest is not present at the time of the payment, Mews is sending the email to…

    Femke van der Meer supported this idea  · 
  19. 10 votes

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    0 comments  ·  Mews Guest Journey » Booking Engine  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://www.mews.li/app/release-notes. Thank you again for sharing your idea!

    Femke van der Meer supported this idea  · 
  20. 20 votes

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    3 comments  ·  Mews Payments » Payment Methods  ·  Flag idea as inappropriate…  ·  Admin →

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    Femke van der Meer supported this idea  ·