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  1. 34 votes

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  2. 87 votes

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  3. 25 votes

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    5 comments  ·  Taxes  ·  Admin →
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    Robert Smit commented  · 

    Need to have the ability to automatically pre-authorize full room + tax + additional amount per night or per stay.

    When a guest books a reservation, the day of their arrival a credit card pre-authorization is charged based upon the hotels guidelines. It could be $50 to $250 above the full room + tax charges depending upon the property as well as the space type. In several systems, it is automated. In SNT online check-in, we created a pre-authorization at time of online check-in. Therefore, when the room was already pre-paid or when a guest still had a balance due (charged for additional items through pre-arrival emails or upsells, we notified the guest that an authorization would be placed on their credit card of $xxx.xx amount for incidental charges and released anywhere between 3 days and 21 days depending upon their bank.

    If a guest is reaching their credit limit, we had a report that identified all guests that were approaching their credit limit and we had to manually request additional authorization with an amount that was determined by the front desk agent or policy. It would be nice to automate this.

    Robert Smit shared this idea  · 
  4. 231 votes

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  5. 62 votes

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    Robert Smit supported this idea  · 
  6. 14 votes

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    Hello from the Mews product team.

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Robert Smit supported this idea  · 
  7. 47 votes

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    Robert Smit supported this idea  · 
  8. 22 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

    Robert Smit supported this idea  · 
  9. 9 votes

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    0 comments  ·  Taxes  ·  Admin →
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    Robert Smit supported this idea  · 
  10. 148 votes

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    Hello from the Mews product team.


    We are so pleased to let you know that your feature request has been released! You can now attach images to tasks from Mews web and Mews mobile to help you better manager your lost & found process.


    Please check out our release notes for more information and feel free to share your feedback with us https://releases.mews.com/en/add-more-context-to-tasks-with-images-quotes-and-more-NBQF5SeY


    Thank you again for sharing your idea!

    Robert Smit supported this idea  · 
  11. 117 votes

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    released  ·  Jan Pulkrábek responded

    Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!


    Now you can actually see all the preview of emails within the customization of emails.

    Robert Smit supported this idea  · 
  12. 5 votes

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  13. 2 votes

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    Robert Smit shared this idea  · 
  14. 1 vote

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    Robert Smit shared this idea  · 
  15. 18 votes

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    3 comments  ·  Taxes  ·  Admin →
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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

    Robert Smit supported this idea  · 
  16. 97 votes

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    Robert Smit supported this idea  · 
  17. 102 votes

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    Robert Smit supported this idea  · 
  18. 390 votes

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    Robert Smit supported this idea  · 
  19. 78 votes

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    released  ·  david.holik responded

    Hello from the Mews product team. We are pleased to let you know that the new version of Housekeeping and Reservation colors has been released. You can have a look at our release notes at https://releases.mews.com/en.

    We would also like to know what you think about these changes and get your feedback. You can answer a quick survey on the link below.

    Link: https://mews.typeform.com/to/aCFioorw

    Thank you again for sharing your idea!

    Robert Smit supported this idea  · 
  20. 245 votes

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    Robert Smit supported this idea  ·