Settings and activity

  1. 34 votes

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    0 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team!

    Thank you for your suggestion, we have set the status of your request as one to be upvoted by the Mews Community.

    May I ask, how often do you find that a group is booked separately and would need to be merged when the reservation is coming from a channel?

    Kato Julie P Cleiren supported this idea  · 
  2. 5 votes

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    1 comment  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Emmeran,

    It is currently possible to split a reservation during a guests stay.

    You can perform this action by opening a reservation → selecting the “properties” tab. In the section “Split reservation”, select the date and time that the guest will begin their stay in the new room.

    Once you’ve select “Ok”, you will be able to view two reservations for the guest. The current reservation will be labelled “Checked in”, and the reservation for a future date will be labelled “Future”.

    From here you can move the either reservation to a desired space.

    You can find more information on the steps mentioned above in the Mews guide:

    https://intercom.help/mews-systems/en/articles/4245552-split-a-reservation

    Should you have any questions related to splitting reservations, our customer care team will be happy to assist you.

    Kato Julie P Cleiren supported this idea  · 
  3. 55 votes

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    new idea  ·  0 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
    Kato Julie P Cleiren supported this idea  · 
  4. 44 votes

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    0 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →
    Kato Julie P Cleiren supported this idea  · 
  5. 15 votes

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    0 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your feedback, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Kato Julie P Cleiren supported this idea  · 
  6. 5 votes

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    0 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team.

    Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered.

    We at Mews follow strict design guidelines and principles and customising the colours on the timeline is currently not something we will be working on. We constantly review our design choices and will keep usability and accessibility very close in our decision making process.

    Thank you for sharing your suggestions.

    Kato Julie P Cleiren supported this idea  · 
  7. 21 votes

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    0 comments  ·  Mews Operations (PMS) » Timeline  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Mewsers!

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Kind regards,
    Aldair

    Kato Julie P Cleiren supported this idea  · 
  8. 56 votes

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    idea to upvote  ·  0 comments  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
    Kato Julie P Cleiren supported this idea  · 
  9. 70 votes

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    2 comments  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →
    Kato Julie P Cleiren supported this idea  · 
  10. 99 votes

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    5 comments  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for the feedback. We have updated this request as one to be upvoted by the Mews Community.

    Remember you can share a link to this request so that your colleagues can also update the link.

    Kato Julie P Cleiren supported this idea  · 
  11. 59 votes

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    2 comments  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for the feedback. We have updated this request as one to be upvoted by the Mews Community.

    Remember you can share a link to this request so that your colleagues can also update the link.

    Kato Julie P Cleiren supported this idea  · 
  12. 29 votes

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    0 comments  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated the title to reflect your request. This request has been updated and set as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Kato Julie P Cleiren supported this idea  · 
  13. 23 votes

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    1 comment  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Kato Julie P Cleiren supported this idea  · 
  14. 2 votes

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    0 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Kato Julie P Cleiren shared this idea  · 
  15. 86 votes

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    8 comments  ·  Mews Operations (PMS) » Other  ·  Flag idea as inappropriate…  ·  Admin →
    Kato Julie P Cleiren supported this idea  · 
  16. 28 votes

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    new idea  ·  0 comments  ·  Mews Operations (PMS) » Guest data  ·  Flag idea as inappropriate…  ·  Admin →
    Kato Julie P Cleiren supported this idea  · 
  17. 63 votes

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    5 comments  ·  Mews Operations (PMS) » Billing & Accounting  ·  Flag idea as inappropriate…  ·  Admin →

    The idea to upvote – slightly changed title. Waiting for more feedback from all of you if you find it useful!

    Kato Julie P Cleiren supported this idea  · 
  18. 30 votes

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    0 comments  ·  Mews Operations (PMS) » Operations  ·  Flag idea as inappropriate…  ·  Admin →

    Good news! We are currently working on bringing you the feature which can solve the issue described above. It will work as follows:

    1. In Commander, property can newly send payment request from guest profile > Payments tab

    2. Property can choose amount, currency, expiration date, and time of the request, personal message to the customer.

    3. Once the payment request is created in Mews, email is sent to the guest together with all info from 2.

    4. Email takes guest to the screen where he/she fills in payment card details. Guest is charged directly.

    5. Property is notified when payment request is fulfilled or expired via Task.

    And that’s it. How do you like it? Feel free to share your feedback with us.

    We are still exploring how the reporting for such a feature should work. Would you like to have a report for this feature? If so, who…

    Kato Julie P Cleiren supported this idea  · 
  19. 156 votes

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    idea to upvote  ·  14 comments  ·  Mews Guest Journey » Guest portal  ·  Flag idea as inappropriate…  ·  Admin →
    Kato Julie P Cleiren supported this idea  · 
  20. 4 votes

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    0 comments  ·  Mews Operations (PMS) » Housekeeping  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team,

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion

    Kato Julie P Cleiren supported this idea  · 
    Kato Julie P Cleiren shared this idea  · 
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