Settings and activity

92 results found

1. Display number of nights in the reservation view

   38 votes

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   1 comment  ·  Reservation management  ·  Delete…  ·  Admin →
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   released  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello from the Mews product team. 

   
   

   We are so pleased to let you know that your feature request has been released. You can now see the number of nights in the reservation Summary tab of the reservation module.

   
   

   Thank you again for sharing your idea!

   Wiola K supported this idea  ·  Jun 3, 2021

2. Room number visible in search bar

   112 votes

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   0 comments  ·  Mews Operations (PMS) » Operations  ·  Delete…  ·  Admin →
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   released  ·  david.holik responded

   Hello from the Mews product team. We are so pleased to let you know that the new version of this feature request has been released.

   Thank you again for sharing your idea!

   Wiola K supported this idea  ·  Jun 3, 2021

3. Room number in no show report

   51 votes

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   0 comments  ·  Mews Multi-Property Management  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

   
   

   Wiola K supported this idea  ·  Jun 3, 2021

4. breakfast report for next morning

   13 votes

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   2 comments  ·  Mews Operations (PMS) » Reports  ·  Delete…  ·  Admin →
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   released  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello Mewsers,

   
   

   Thank you for sharing your feedback with us. We are very happy to announce that we have now officially released the digitised version of the breakfast list in Mews.

   
   

   You can learn more about this functionality on our release notes page.

   
   

   And view a full demo in link below:

   
   

   https://www.loom.com/share/d487228e5bcd4cbb8e85d0311303bf2b?sid=e3b3da25-f6d6-41a6-b4ef-17f4875cc6d9

   
   

   We look forward to your continued feedback.

   
   

   Kind regards,

   Aldair Borges

   
   

   Wiola K supported this idea  ·  Jun 3, 2021

5. Keys ≠ Check-out time

   10 votes

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   2 comments  ·  Connectivity » Marketplace  ·  Delete…  ·  Admin →
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   unlikely  ·  Adminjord.sips (Product Manager, Mews Systems) responded

   Most key cutter solutions allow for the configuration of this on their own software. As we'll want to avoid redundancies, we are unlikely to deliver a change in Mews on this. 

   Wiola K supported this idea  ·  Jun 3, 2021

6. can mark reservations as ''ready to check in'' or ''invalid credit card''

   114 votes

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   idea to upvote  ·  2 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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   Wiola K supported this idea  ·  Jun 3, 2021

7. Add a remove/delete option for the items you add in the billing section.

   185 votes

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   4 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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   on the roadmap  ·  AdminAldair (Product Manager, Mews Systems) responded

   Hello Mewsers,

   We are very happy to inform you that we have released the new group billing screen!

   On this screen you will be able to remove items that have accidentally been added to a bill.

   We are currently working on the ability to automatically post negative charges (rebates) with a single click.

   Please note this functionality is only available on the new billing screen which will continue to run along side the current billing module.

   Keep an eye on our release notes page for more!

   https://releases.mews.com/

   Wiola K supported this idea  ·  Jun 3, 2021

8. Search for overbookings

   487 votes

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   15 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminJosef Lapka (Admin, Mews Systems) responded

   Review of Mews Search starting and in exploration phase

   Wiola K supported this idea  ·  Jun 3, 2021

9. Share customer profiles between properties (multi-property)

   59 votes

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   4 comments  ·  Mews Multi-Property Management  ·  Delete…  ·  Admin →
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   idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

   
   

   Wiola K supported this idea  ·  Jun 3, 2021

10. Remove the new billing screen

    129 votes

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    6 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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    unlikely  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello,

    Thank you for your feedback.

    At Mews we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the bill icon across the system.

    To learn more about the new individual billing screen, please visit the Mews university billing learning path, or click on the link below:

    https://vimeo.com/manage/307670879

    Group billing – We’ve designed the new billing screen in a way that can scale with you. Built on newer and smarter technology, the new group billing screen works at speed and allows you to see more as you scale.

    To learn more about the new group billing screen, please visit the Mews university billing learning path or click on the link below:

    https://help.mews.com/en/articles/4529072-get-to-know-group-billing

    Below, we’ll explore just a few of the new features released and possibilities your new billing screen will allow.

    Unpaid / Unassigned items

    The new layout removes the need to have the classic “left” and “right” structure, providing you with a clean and simplified overview of your bills. Our goal is here is to remove the need to move items from left to right, so that you can perform actions such as taking payments or creating invoices right away. Don’t worry, in order to smooth this transition, we’ll be maintaining the concept of the left-hand side, or “Unpaid items/ Deposits” as “Unassigned” bills in the new billing screen.

    Unassigned bills are a placeholder for “Unpaid items / Deposits, however unlike in the old billing screen you are able to take payments and/or preview invoices from unassigned bills. Once the old billing screen is retired, so too will we remove the concept of unassigned items. This move will open new opportunities for automation, allowing you to make use of automatic settlements without having to manually move bill items to the right side of the screen before they can be settled.

    Many of you have been leveraging the billing section on the left side in order to help you with sorting and clarifying items to be paid on large bills. We’d like to continue enabling you to easily sort and manage your guests bills and identify the items that matter. To aid you with this we will be making titles editable, so that you can easily keep track of the bills you need to take action on and help you with smoother handovers.

    You can learn more about unassigned items in both the individual and group billing learning paths linked above.

    Moving bill items

    Moving bill items plays an integral role in the new billing experience, now you can select and move multiple items at once between, customer profiles in the same bill, or to different profiles including paymaster accounts. Moving bill items just got faster and easier!

    If you would like to learn more about how to move bill items, please visit the billing learning path in Mews university or select the link below:

    https://vimeo.com/485552498

    Cancelling and rebates

    Accidentally added a product to a guests bill? No, problem. Now, you can easily cancel those items within your editable history window by selecting the item you would like to cancel and clicking the new “Cancel selected items” button. In the future we will enhancing this functionality so that that you can easily conduct rebates directly from the billing screen without having to post negative items.

    What’s next for billing?

    Now that we have introduced the new billing screen, it will be running alongside the “old” billing module until the end of February 2021. Until that time, our team is focused on ensuring that all the great features you love appear in the new billing screen and fit in with the current new structure. With the help of your feedback we are continuously improving our learning paths, updating, guides and FAQ’s to ensure that you will always have access to information that will assist you.

    As we slowly move towards sunsetting the old billing screen, will continue to provide you with updates on additional features that we have added as well as the deadline for removing the old billing screen. Keep an eye out for these updates both in Mews, and on our release notes page.

    https://www.mews.li/app/release-notes

    Hello,

    Thank you for your feedback.

    At Mews we’ve introduced a new way to manage your bills. The vertical layout keeps your billing screen clean and relevant, giving you a simplistic overview of all your bills in one place.

    Built on newer, smarter and faster technology, the new screen opens up a new world of possibilities. From the new features that have been added within the initial release, to the to allowing us to begin adding the features you’ve been asking about for billing. It is the foundation of the future of billing in Mews.

    We’ve split the new billing screen into two views for you:

    Individual billing – as soon as you click on the new billing screen for your individual guests, unpaid bills slide open with the bill items expanding into view, bringing your focus to the task at hand. Individual bills can be accessed by selecting the… more

    Wiola K supported this idea  ·  Jun 3, 2021

11. Split charges on bill

    510 votes

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    idea to upvote  ·  54 comments  ·  Billing & Accounting » Issuing bill & invoices  ·  Delete…  ·  Admin →
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    Wiola K supported this idea  ·  Jun 3, 2021

12. Add guests to checked in reservations via Operator

    8 votes

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    1 comment  ·  Mews Guest Journey » Kiosk  ·  Delete…  ·  Admin →
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    idea to upvote  ·  Adminjames.taylor (Admin, Mews Systems) responded

    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Wiola K shared this idea  ·  Jun 3, 2021

13. Reservation colors on Timeline

    130 votes

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    18 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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    released  ·  david.holik responded

    Hello from the Mews product team. We are pleased to let you know that the new version of Housekeeping and Reservation colors has been released. You can have a look at our release notes at https://releases.mews.com/en.

    We would also like to know what you think about these changes and get your feedback. You can answer a quick survey on the link below.

    Link: https://mews.typeform.com/to/aCFioorw

    Thank you again for sharing your idea!

    Wiola K supported this idea  ·  Jun 3, 2021

14. If booker/payer is different from guest, show credit card icon on main screen of reservation

    21 votes

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    0 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminKsenia Galtsova (Admin, Mews Systems) responded

    Hello from the Mews product team,

    
    

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    
    

    Kind regards,

    The Mews Team

    Wiola K supported this idea  ·  Jun 3, 2021

15. Guest profile notes

    82 votes

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    4 comments  ·  Guest profile » General guest profile  ·  Delete…  ·  Admin →
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    released  ·  Adminmathias.coudert (Product Manager, Mews Systems) responded

    With Multiple notes, all notes that you are taking on your guest will be added to the merged profile. 

    Wiola K supported this idea  ·  Jun 3, 2021

16. Merge Profiles with identical passport/id number

    138 votes

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    4 comments  ·  Guest profile » General guest profile  ·  Delete…  ·  Admin →
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    unlikely  ·  Adminmathias.coudert (Product Manager, Mews Systems) responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

    Wiola K supported this idea  ·  Jun 3, 2021

17. Blacklist a guest profile from an automatic booking

    291 votes

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    8 comments  ·  Guest profile » General guest profile  ·  Delete…  ·  Admin →
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    unlikely  ·  Adminmathias.coudert (Product Manager, Mews Systems) responded

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

    Wiola K supported this idea  ·  Jun 3, 2021

18. Display number of guests in a room on Timeline

    62 votes

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    idea to upvote  ·  0 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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    Wiola K supported this idea  ·  Jun 3, 2021

19. line between the rooms a bit darker or thicker

    80 votes

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    4 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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    idea to upvote  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello from the Mews product team,

    
    

    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.

    
    

    Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

    Wiola K supported this idea  ·  Jun 3, 2021

20. Sort the timeline

    97 votes

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    3 comments  ·  Reservation management  ·  Delete…  ·  Admin →
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    released  ·  AdminAldair (Product Manager, Mews Systems) responded

    Hello Mewsers,

    
    

    We are very happy to announce that we have released the new filters for floors, space features and space categories on the Timeline! 

    
    

    Visit our release notes page to learn more:

    
    

    https://releases.mews.com/en/trying-to-identify-rooms-with-specific-features-use-the-new-timeline-filters

    Wiola K supported this idea  ·  Jun 3, 2021