92 results found
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Multiple guests in Reservation Pay Online
Currently only the owner of a reservation receives the online check-out email and is the only one that can pay the balance of the reservation before being able to check out. When there are multiple guests that have bills that need to be settled, if they cannot pay their bills online themselves, the group in that room won't be able to check-out online. My suggestion is that all guests in a reservation be able to receive a check-out email and pay for their Bill.
3 votes -
charge various deposit amounts per space type instead of rate category
We would like to charge a deposit that reflects the amount of a booking. It could be a percentage, or a fixed amount per type accommodation. Now it is only possible to set it up per rate group, and it is a fixed amount. So a higher depoist with a booking/accommodation that is more expensive and a lower deposit with booking a Studio.
2 votes -
Make invoice header on the invoice easily customisable / rewritable
Often guests don't tell us that they need a different address on the bill. After a while they tell us over the phone or by email and then it's an absolute pain that we can't overwrite the invoice header.
5 votes -
Open Bills
Hello,
would be possible to have a report with all the open bills on Mews, in a particolar range of dates?
thank you for the kind Support
Best RegardsElisabetta Pettinato
Villa Olmi Firenze
6 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Uitstraling factuur
Uitstraling factuur, layout ziet er niet mooi uit, Mogelijkheid om dit aan te passen naar onze wens, nu zijn er maar paar aanpassingen mogelijk
2 votes -
Direct Debits
The ability to setup and charge via Direct Debit
42 votes -
automatic preauthorization
It would help a lot for residences and holiday apartments if there would be an option to create an automatic preauthorization of a certain amount the day of arrival and automatic cancellation of the preauthorization f.e. 7days after departure.
0 votes -
INTERAC payment method
Interac is one of the most popular payment methods in Canada. Enabling this payment method for Canadian properties will help with implementing Mews Payments in Canada.
2 votesThanks for the idea, waiting to hear more from everyone! Setting the idea to be upvoted by everyone else in the Mews community.
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Add Twint to Payment Terminal
Please add Twint to MEWS Terminals.
It ist the biggest Payment accquirer after Mastercard and Visa.
3 votes -
UBL Format added beside the PDF invoice by email
We receive a lot of requests to send an UBL format invoice next to the PDF invoice we can already send.
Preferred to have the option to add an UBL format invoice or to have it automatically added.
A lot of companies demand these type of invoicing to make sure no errors are made in the payments or accounting department.
4 votes -
5 votes
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Integration with Mollie
In Belgium there is a culture to pay with Maestro or your bank app (scanning QR code). Mollie allows businesses to offer the clients these payment options.
As a lot of people don't have Visa, Mastercard or Amex in our country. These maestro or QR code payments are the only alternative.
OTA's are offering these payment options. We are thus missing out on a lot of direct bookings as they just can't pay.
If the integration is not possible, mews should at least have this included (at least maestro payment) in the merchant.
3 votes -
Process Dankort Debit Payments
80% of all Danish people have a Dankort Debit card, however only 20% if Danes own a credit card. By having Mews process Dankort debit cards, three times more payments can go through Mews instead of relying on a 3rd party payment processor.
1 voteWe will look into this
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Automatically email invoice after check out
Send the invoice automatically after the guest has checked out. Now you have to do it manually.
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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AVOIR LA POSSIBILITE DE SELECTIONNER LES CHEQUES VACANCES ET LES CHEQUES VACANCES DEMATERIALISES
JE VOUDRAIS POUVOIR AJOUTER LES CHEQUES VACANCES EN PAIEMENT EXTERNE EN PLUS DES CHEQUES VACANCES
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Movement & renaming of payment types on Billing screen
Clean and refresh the payment drop-down on the billing screen.
- Split up Merchant & Terminal
- Rename Merchant to MewsPay
- Terminal should be Manual Card Payment (Make it clear with a blue pop-up that its not Mews Terminal! Make it clear)
Also change the name in the Accounting configuration.
- Terminal Payment to Manual Card Payments
- Gateway Payment to MewsPay
9 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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e-invoice
Possibility to send out e-invoice direct to government bodies
In NL, Germany, and Poland, most government bodies require the hotel(s) and businesses they work with to e-invoice them. this method is basically an XML-formatted invoice sent to their systems including various fields that automatically recognize details and expedite payment.
As usual, government bodies are fast paying parties (..) and hence we want to make the process and time spent to send in their invoices as short as possible.
This is a regulation from the EU; https://eur-lex.europa.eu/legal-content/NL/TXT/?uri=CELEX:32014L0055
Now we are exporting the PDF, uploading it in a system and adding several…
21 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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automating Booking.com prepayments
It would help if pre-paid OTA reservations were automatically processed as prepayments in Mews.
This would save manual work, avoid errors and prevents the guest accidentally paying twice for the reservation at check-in.4 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
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Swiss QR IBAN integration
Thank you for the Swiss QR IBAN integration. We need a small change for it because some bank are refusing to accept payments as long es the address of the company is not correct.
So we would love to get the correct company invoicing address in the QR information on the invoice and not the physical address as it is today.
(And having an Mews intergrated accounting tool which creates the necessary QR IBAN reference codes would be even more perfect!)17 votes -
Allow maestro (debit card) Payments
More and more people are ordering things over the internet by just paying with their debit card and using maestro.
It is time for mews to integrate a system where the guest can immediately pay with a debit card and does not have to worry that he does not have a credit card.
OTA's are accepting debit cards and the hotels can nothing do with it.
11 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
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