168 results found
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Company name automatically filled in registration card
When a reservation is made via Company, it would save time to have the Company name pre-filled in the registration card.
19 votes -
Add loyalty program classification when a customer profile has a loyalty code.
When a loyalty code is added manually or via the channel manager, Mews will automatically assign the loyalty program classification to this customer.
35 votes -
Two Factor Authentication
When creating employees it would be useful to have an option to enforce two factor authentication. This could apply by user, so that those in more critical positions have to use 2FA (managers) where we could leave it off for housekeeping, etc
7 votes -
New mail templates and customizations
New e-mail templates and e-mail customization options
348 votesWe delivered customization of all emails which Mews send to guests.
We will start collecting new feedback for missing placeholders and other things separately
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Registration card to be printed in French and in English
Registration card must be printed both in French and English.
8 votesHello from the Mews product team.
We are very happy to inform you that we currently support the ability to print registration cards in multiple languages, including French.
Each registration card is printed based on the guests nationality as set up in Mews. For example if the guests Nationality is French, registration cards printed for that guests will be in French. The same process can be applied for gusts of multiple nationalities.
Thank you again for sharing your idea!
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71 votes
Hello Mewsers!
We are happy to inform you that this request has been fulfilled. OTA references numbers now automatically appear on bills and invoices.
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Prevent that specific guests with unbalanced bills are not able to check in at Operator kiosks
For example the guest has an open bill from a previous stay and could not be charged via merchant, so we want to make sure that this specific guest won't be able to do the check in via Operator and will be forced to check in at the reception.
7 votesHello from the Mews product team. We would like to let you know that it is not possible for a guest to check-in through Kiosk if they have an unbalanced bill from a prior stay. If you are experiencing this at your property then please reach out to support to help us resolve the issue. -
Age-based pricing
For guests that are traveling with children, it is nice to give them a discounted price for some stay products, such as breakfast or excursions. Implementation of pricing for children can help to alleviate some of these costs for your customers and make pricing more attractive for families.
295 votes -
Merge company profiles
Company profiles are very important to keep track of business travelers and are used to analyze data regarding corporate stays. For this reason, it is always important to keep company details up to date. As many companies change or if there are any duplicate profiles, it could then be very useful to implement company profile merging, similar to the feature available for customer profiles. This addition can help keep all profiles up to date and encourage consolidation in your property's system.
163 votes -
Add a field "Document Issued By" in Operator
As the italian police requires the "Document issued by" <Country> it would be great to add this field, as mandatory, in the Operator (Kiosk)
5 votesThis field has been introduced in Operator!
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add Check-In and Check-Out date parameters to prefill check-In and Check-Out date
Their should be an option to add Check-In and Check-Out parameters to a link so the customer only have to select room type and rate.
for example:
same as language parameters:
?language=de-DEhow it would help us:
?date-in22/9/19&date-out24/9/19 or whatever is possible.3 votesHi,
this is already avaliable - check the documentation: https://mews-systems.gitbook.io/distributor-guide/distributor-standalone/deeplinks
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Add marketing opt-in to last step of Distributor
To implement the tick box for receiving marketing updates.
38 votesHi Mewsers!
The feature was released and is located. The marketing opt-in check box is located at the last screen of the booking (the Details page).Have a great day,
Aneta -
Arrival and departure date to download onto online booking form
If the arrival and departure details can be downloaded onto the online form then this would suffice for an official registration form and would eliminate the need to print a registration form on guest checkin.
2 votesHi Mewsers!
Check-in can now be completely papereless. Guests can now sign digital registration cards in Navigator before arriving!Now, when guests check in online, they’ll provide all of their legally required info and their signature to create a digital registration card. Arrival and deprature date are the part of the registration card.
We’ll store the signed card on the customer profile in Mews in Files section. https://help.mews.com/hc/en-us/articles/360010283757
For more information check the release note at https://releases.mewssystems.com/.
Have a great day,
Aneta -
operator without lock screen
usage of kiosk without “lock screen”, to allow to show other things on the tablet as well (i.e. usage of ****** check-in robot)
6 votesOperator can be used this way when selecting Co-Operator mode.
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5 votes
Hi All,
Coming back to this feature and letting you know that we have released it! Many thanks for the feedback and hope to talk to you very soon in some of your ideas. :)
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Multiple Distributor images per space category
Include gallery of images for each space category advertised on Distributor
101 votesHello, we are happy to announce that the first version of the gallery (multiple images per space category) has just been released on desktop today (November 13, 2019).
This is the very first, simplified version of the feature and additional functions (carousel, animations, mobile support etc) will follow shortly.
More details about the feature are available here https://releases.mews.com, including a link to the tutorial explaining how to upload images.
We will appreciate your feedback here in Uservoice!
Best,
Martin Kucera
Product manager, Mews Distributor -
Enterprise/travel agents contacts saved in right place
For B2B sales, save enterprises contact and travel agents contacts in entreprises and travel agents instead of customers
7 votes -
Attach customer profile to company profile
Attaching the profile of the customer to the profile of the company will reduce the amount of manual work and help all future bookings make even more accurate.
82 votes -
16 votes
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11 votes
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