170 results found
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16 votes
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11 votes
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User friendly datepickers / mask fields
Many users have experienced trouble with the datepickers available in Mews Navigator and Distributor. Rather than selecting years from a dropdown or typing it in a field, it is currently required that users scroll back to the correct year before they are able to select the correct month and date. Implementation of more user-friendly datepickers could both eliminate confusion and frustration, making date selection much easier.
49 votesHello from the Mews product team. We are so pleased to let you know that the new version of this feature request has been released.
Thank you again for sharing your idea!
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10 votes
Hello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our release notes - https://releases.mews.com/en. Thank you again for sharing your idea!
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Alternative Payment Methods in Distributor
Many clients have chosen to enable several payment types as part of their daily operations. For this reason, they would also like to allow guests to pay using the same list of accepted payment methods when booking online via Mews Distributor and also on site at the property.
46 votes -
Chain distributor configuration
For chain properties, it may be useful to set up only one configuration to enable booking at any of your properties. Expansion of distributor configuration could enable this functionality and ease the booking process for guests who may be interested in staying at multiple locations.
41 votes -
Notes by department
Notes are often added to reservations and meant for a specific department. To help clarify who each message may be intended for, notes functionality could be expanded to include a field for department. This labeling could help eliminate confusion and notify each team about important information.
38 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released.
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38 votes
Hello, I have some good news from Mews Distributor! We have just released “required phone number” functionality.
Need to contact your customers? Make phone numbers mandatory in your Distributor booking engine.
You can now decide if the Telephone field in the Distributor booking engine is required for customers. Update your Distributor configurations to enable this feature.
Best regards,
Martin Kucera
Product manager, Mews Distributor -
9 votes
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Logo in Distributor to send to homepage
Property logo in the Distributor should take visitor to the property homepage.
32 votesHi Mewsers,
If you wish to make your logo in the booking engine clickable, we recommend using the solution called “Distributor widget” which is basically a booking engine embedded in your web page.
With that, you have full control over the header of the page. Here is the documentation: https://app.gitbook.com/@mews-systems/s/distributor-guide/distributor-widget
Please have a look at the website of our client for a reference (just navigate to the booking engine). https://staygenerator.com/
Have a great day,
Aneta -
7 votes
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6 votes
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19 votes
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22 votes
Hello,
the product images have been released recently.
You can now add pictures of your products in Distributor—start uploading so your guests can see exactly what you’ve got to offer :-)
Best regards,
Martin Kucera
Product Manager, Distributor -
Magic link for OCI
Magic links are a fast and secure tool for logging in to an account without password authentication. By including a magic link in confirmation emails, customers who create reservations through OTAs such as Booking.com could use that unique link to log in to their Mews Navigator accounts, update their email to correct one, confirm it using a magic link, and then complete online check-in before arrival.
18 votesHi Mewsers!
Magic link are for quite while available for you as placeholders which you can simply add to your e-mail. (if you use our default reservation confirmation template it’s already there).We provide not only magic links for the online check-in but for messaging for example. Please find all magic link in the list of all placeholders for the emails here:
https://help.mews.com/hc/en-us/articles/360001840877-Set-up-emailsGuest with booking.com addresses receives e-mails from you together with magic links (b.com resends these emails to their real address).
Have a great day,
Aneta -
4 votes
Hi Mewsers!
Good news! We have prepared an overview of all guest-facing emails being sent out from Mews.
Read about them in our help guide: https://help.mews.com/hc/en-us/articles/360009242117-Every-email-sent-to-guests-from-MewsHave a great day,
Aneta -
13 votes
Hello,
thank all of you for picking up this topic – this feature has been released two weeks ago.
You can find this option in Settings > Stay > Operator configurations and “Options” section.
If you remove “Balance check enabled” tag, save and reboot tablet, all guests will be able to do checkin even with unpaid booking. And it doesn’t matter if credit card is attached to profile or not.
We are looking forward see your feedback on this and see, how we can improve this next time.
Do you miss something? Submit new ideas or reach your AM to share your feedback.
Jakub
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15 votes
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Automated OCI email to guests without payment details
An automated e-mail could be sent directly to the customers containing a link to Mews Navigator, where the customer can complete their user profile with payment details.
14 votes -
Make Title field optional in OCI
Introduce more options for title, include option to not specify, and/or make this field optional
10 votes
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