58 results found
-
Separate room type overbooking from overall property overbooking
We would like to set a diffusive overbooking strategy without influencing the overall property occupancy, meaning that the guest will be able to always book the lowest category even though it is not available, untill all the highest categories are fully booked, without creating a total property overbooking. Summing up, we would like to separate the room type overbook (for example economy + 5) from the overall propoerty overbook (no overbook allowed at property level)
Thank youEmanuele
8 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your s
-
Not changing all browser tabs when changing property.
We have multiple properties. When we want to manage the multiple properties at the same time we have to set up multiple browsers because when we change the property in one browser, all the other tabs change as well in the same browser. We would like to manage our properties without changing the other tabs when you change one tab from property.
5 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
-
Multi-property with 1 email inbox
We have multi-property and 1 gmail account - payment failure notification emails are received without a property name so we have to go property by property to locate the booking which has a failed payment.
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
default setting for optional release date
It would be great to be able to choose the optional release date in the settings for each property instead of it beeing fix and only being able to change manually.
18 votesHi Tini,
Thank you for your suggestion. We have set your request as one to be upvoted by the Mews Community as per our discussion via email.
We will keep an eye on this request as more members of the Mews Community interact with it.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Allow users to be added to multiple sites at once
This is one for the account creators out there and should already be a thing.
Adding users to each site individually is a ridiculous process that takes far too long. There should be a centralised account creation page where you can just tick a box for which sites/properties you want to assign them access to.
The fact you cant have multiple sites open at once is another hurdle that needs to be addressed.
10 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Move posted Services to other properties
As we are a couple properties using MEWS, it would be amazing to move postings from one to the other property in the same hotel-chain.
So if a guest has consumed lunch in partner property, it would be amazing to post it on the room in our hotel.
10 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
import file for high demand dates for multiple properties
import file for high demand dates for multiple properties
1 vote -
display of reservation empty
sometimes when you open a reservation there is no information displayed (at all). you need to click on another tab to go back to your "properties" tab to view.
this causes huge issues and mistakes2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Ability to reconcile Mews monthly Platform space invoice
Allow properties to be able to see their Average monthly space add ons and removals so that they can balance the Invoice issued by Mews for platform fees.
1 voteHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
able to see guest side of communications
either in the demo or real version, it is very difficult to gain insight on the guest experience of the communications. for example:
* where do guest click to add their credit card details or how to disable the cc details.
* what does the confirmation look like or get a sample of the pre-arrival communication.
* what does it look like when you email the guest a copy of their bill.
* what does a guest profile look like and is the guest able to see just the bookings at your property or all the mews connected properties
*…4 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
why to merge existing customer while creating a reservation for 2 or 3 room under same name???/
If the property wants to assign different rooms to different people name that is separate but it should be by default while creating a reservation it should be under one name for all the group or multiple room unless needed by the guest.
but mostly no one cares for that as from the guest side but from property we need to keep on merging them especially when we are running busy
1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Multi accounting category per stay product
Add differents accounting categories with differents values for one stay product.
Example : "Diner after check out" 130 €
which includes 100€ in food, 20 in beverage 10%, 10 in beverage 20%3 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Redirect MEWS commander user to a property (active session, same chain) by URL
Use case:
- We have an internal tool, synchronized via API with MEWS. We have access to Reservations, Customers, etc.
- In our internal tool, we identify one Reservation (id-id = X, property-id = Y). In same internal reservation page details, we want to include a link to open MEWS in that reservation details: https://www.mews.li/Commander/Reservation/Detail/X?property-id=Y2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Charge guest card on profile when making Reservation at another location
For chain hotels.
When making a booking for a guest using the dropdown menu on the new reservation screen, credit card on file should automatically be charged and accounted for under the other property without needing to switch locations from within mews.
ie: Customer is at Location A, and is making a reservation at Location B from the receptionist at front desk. The receptionist should be able to select and book Location B and have any deposits or charges autolinked to the guests card on file so that the accounting and deposits dont need to be manually reconciled between properties.
2 votesHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Arrival and Departure notes
Arrival and Departure notes in a separate field in the Reservation Properties
A note box which is not moved down with every new note and where you can add the details you need (time, flight, vessel, pax etc)28 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
-
Being able to create presets in the reservation report
Having a feature where you can easily click on a preset with settings that you've created previously for the reservations report, making it faster and easier to extract the required information. Instead of having to re-enter the preferences for each property.
12 votes -
Reservation overview list view
LIST VIEW of reservation overview(arrival, departure, inhouse) and possibilty to sort by for example "guest name", "room number", "price", "departure date", "number of persons" etc.
If we have more than 10 arrivals we are not able to all in a glance. This is a BIG challenge for larger properties.
33 votesHello Mewsers,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
Aldair -
keep the history of property settings changes
We need to keep track of who made changes the property settings. Because we had a deletion of a space and we do not know who made these changes.
So we have no track of the history on this space...and someone could have rented it without management knowledge.1 voteHello all,
This status update is part of our ongoing work to simplify and streamline how our UserVoice feedback forum operates. We are reducing the number of statuses to two (Idea to Upvote + Released) to help manage expectations about where each idea stands and to minimize the number of status updates required from our product teams. Our product team reviews everything you share, and we might reach out for more info if we need it.
Thanks for your patience as we work to bring your ideas to life! You can learn more about the changes coming to UserVoice from this post in the Mews Community.
-
Share customer profiles between properties (multi-property)
It is very important for chains to be able to have a common database for all the hotels. Customer profiles should be shared between properties as guests are loyal to the brand and stay in different property in the same group.
With Mews, a new profile has to be created every time in each property63 votes -
Auto Assignments
Allowing users to manage the auto assignment of rooms. This should be an on property manageable process. Their are times that Mews does not properly manage inventory and availability in Mews creating odd gaps that force us to reassign reservations so that we can create space for new reservations.
13 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
- Don't see your idea?