238 results found
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product create endpoint
Add endpoint to create products
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Specific guest profile information
Some regular guests have fixed specific request they always need: bath, low floor, diabetic, …
At this moment we can put this in the profile of the guest ‘intern information’.
Problem is when we’re making a new reservations we don’t see this information automatically.
We’re obliged to go to the profile of the guests and then to have a look in the submenu ‘intern information’.
Is there no other option to see this automatically in notifications, or somewhere else, so we don’t have to check for every new reservation if the guests has intern information?2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Allow updating of resource blocks
At the moment we have support for:
- getting resource blocks
- adding resource blocks
- deleting resource blocks
But we're unable to update resource blocks though it is possible within the Mews application.
1 vote -
Get all orders API call?
Is there any way we could have an "Orders/GetAll" API call? The reason for this is the ability to grab notes stored in an order which is not linked to a reservation. Please note that those notes are different from the notes existing in the respective accounting items.
These standalone orders can be found in the bottom section (Orders) of a customer dashboard in the front end, along with their Notes we want, which currently cannot be extracted through the Mews API.
This ORDERS dataset being taken from such an API call would also be useful for reporting since the…
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
In the meantime, if would be very helpful for us if you could expand on your use case for the notes. How do you intent do use the orders/GetAll endpoint with its notes?
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Montant final
Bonjour,
Afin de pouvoir programmer correctement mon contrat de location sur Zapier, il me faudrait pouvoir retrouver le montant total de ma réservation pour l'intégrer dans mon document légal.
Or mews n'envoie pas cette donnée dans Zapier (impossible de la retrouver dans les zap). Pourriez vous remédier à ce problème pour que mon établissement puisse se mettre dans le l'égalité du droit de location de meublés en France ?
Merci par avance.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Return Employee GUID in response
For actions taken in Mews that appear on the Action Log, allow the employee GUID of who made the change (such as rates) to be shown in the response.
8 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Include Cancellation Reason in Reservations/getall
In the call reservations/getall, 'Cancellation Reason' is not included in the response. This would provide integration partners with more granular data of why a reservation was cancelled and improve 3rd party reporting and revenue management. Available information for cancellation reasons from the system would include:
- COVID-19
- Other
- Confirmation missed
- Booked elsewhere
- Force majeure
- Guest complaint
- No show
- Price is too high
- Service not available
- Input error
- Invalid payment
- Travel agency
- Requested by guest21 votes -
Connector API : send rates policy
We are working with Wihp to display our rates on Google. Actually Mews is not able to provide the cancellation deadline for each rates, other OTAs are able to provide rates per room category and with cancelation deadline. We need to be able as well to show to our customers our cancelation policy per rate category.
17 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Websocket message to include Enterprise Id
Currently when you receive a websocket message to say, for example, there's a new reservation, the message doesn't say which Enterprise it is from. If you try and create websocket connections to multiple Enterprises, you can end up with them all coming in on the same channel and there's no way to know which one is which. Without this, it is not possible to query the API with the correct access token to get further information about the reservation.
10 votesThanks for your submission. Our current focus is on extending our webhooks, which already provide what you are asking for. We recommend you implement our reserveration-webhook and use that to immediately receive all required information.
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Hold Blocked Space Categories
External systems that have group room blocks typically allow groups to go through a series of statuses that determine whether the blocked rooms should be taken from inventory. This is important as once a hotel promises a number of rooms to a group, it has to make good on that promise.
With the way availability is updated in Mews currently, space categories can be overblocked and cause our users to fail to have all promised rooms available for their guests.
Example:
Hotel has space category "King Villa" with 10 rooms available for every day in July
External system creates an…
2 votesThe ability to overbook is intended, so we are unlikely to fully block that. We offer endpoints to pull total remaining availability. Which would allow you to fetch remaining availability before pushing in a new availability block.
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device
Allow the filtering of reports by Device Type
e.g. How many users booked using a specific promo code on Mobile vs Desktop
1 vote -
Improve error response "the JSON entered in the device's settings are correct" in Mews Connector app for Passport scanner integration.
Error message in device commands for Passport Scanner integration says:
Windows Connector does not support this command. Please check in Mews that the JSON entered in the device's settings are correct.
There is no input for Json data in the Passport Scanner integration
Mews Connector App is not supposed to be used for Passport Scanner integration.1 vote -
Receive an email // searching fellow travelers
I have a question after all:
When guests book a room through our website - is it possible to set here that we receive an email about it?
I find nothing in the MEWS settings, whether you can set this.Also, it would be great if when you search for a guest's name in MEWS, it would also search the fellow travelers that are included in the booking.
This is especially helpful when it comes to table reservations made by fellow travelers.
Thank you in advance, Tina1 votePlease reach out to our support team for questions about setting up emails through support@mews.com
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Add an endpoint for updating availability blocks
Connector API does not have an endpoint for updating an availability block. There are only endpoints for creating (availabilityBlocks/add), deleting (availabilityBlocks/delete) and updating its service availability (services/updateAvailability).
Some reasonable use cases for updating an availability block would be:
1) Block created for 5 days. After some time the sales person needs to extend the block with, let's say, one day pre and two days post, so the block becomes 8 days long.
2) Update the release date of the block.
3) Update the booking notes with some special instructions which has been assigned later.
4) Update the block's name (in…
2 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our documentation – https://mews-systems.gitbook.io/connector-api/operations/services#update-availability-blocks Thank you again for sharing your idea!
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Mews Connector for MAC
Having the Mews Connector working even with Apple devices. To have the fiscal printer connected to Mews, we had to install windows for Mac, and it really slows down the system. I guess many other hoteliers use Apple devices.
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
We are looking into ways where the Mews Connector could be served in a different approach (cross-platform, server vs user based), but we're unlikley to deliver on that in the short term.
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accountingItems/getAll
Extend the timefilter to have a UPDATED timefilter, so that you can retrieve all accounting items that have been created/modified within a certain timeframe.
This way you can easily fetch for example "give me all items that were changed since yesterday".
Advantage: If you would like to know if there were new accounting items modified/created since the last time you checked, you do not need to get all items for the entire future. That would save a lot of bandwidth and processing (on both server/client side)9 votes -
reservations/getAll Resources extent should also return inactive resources
When retrieving reservations with the 'Resources' extent the inactive spaces are not included in the response. This means an additional call to resources/getAll to retrieve also the inactive resources.
Adding the inactive resources to reservations/getAll would circumvent this.
1 voteHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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accounting items have no date created/modified/cancelled
You can not gather some historic information about accounting items:
- When was it created?
- When was it last modified?
- When was it cancelled (/closed)?10 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add pagination to responses
There are some endpoints (for example: the /reservations/search endpoint) that allow us to query certain objects like reservations that were created or modified in a certain time interval. If the time interval causes Mews to fetch too many objects, it will return a 408. This can be less straightforward for the caller as the caller does not know in which time interval most creations/modifications happened and the caller will thus keep calling the endpoint until the time interval is finally small enough for the request to succeed. As you can see, this can/will result in several consecutive failing calls which…
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add maxAdults and maxChildren (or similar) to distributorAvailabilityLoaded event on each room in availableRooms
Currently occupancy or capacity information (adultCount, childCount) is only available in event data after the user has selected a room, however the data is available in the UI when the list of rooms is shown to the user.
For 3rd party tools (like price comparisons widgets) that need to compare rooms with capacity information this presents a real data accuracy problem.
If the data could be exposed on each availableRoom in the distributorAvailabilityLoaded event it would not only ensure the event is consistent with the UI but also improve the accuracy of third party tools.
Screenshot: https://drive.google.com/file/d/1nRp9WVX7ECZMeBzHIQz2wANDPXyxmCma/view?usp=sharing
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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