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accounting items have no date created/modified/cancelled
You can not gather some historic information about accounting items:
- When was it created?
- When was it last modified?
- When was it cancelled (/closed)?4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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WebSockets: Add PreviousState to reservation events
The reservation event messages in the websocket channel are actually not representing events, but state changes. To be able to separate a checkin (state change from Confirmed to Started) from undoing a checkout (state change Processed to Started) I would like to have included the previous state in the event messages, since both of the examples will send only an event with status Started.
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Include merchant fee adjustment in the CreditCardTransaction object
Integration partners can retrieve the estimated transaction fee via accountingItems/getAll, with CreditCardTransaction extent.
The "Fee" parameter gives the estimated transaction fee value. (https://mews-systems.gitbook.io/connector-api/operations/finance#credit-card-transaction)
However, with the recent feature release of transaction fee adjustments for select properties, the updated fees are not returned, and can cause discrepancy between data in Mews PMS and in other systems (e.g. accounting, business intelligence, etc).
In the exported Payment Report, "Fee total net"/"Fee total" refers to the estimated transaction fee and will be displayed "Fee" parameter in the CreditCardTransaction object. On the other hand, "Adjusted total fee" in the same report refers to…
1 vote -
Resource block creation/updates as one of the Resource Events in Webhook/WebSocket
Currently, an integration partner that uses inventory data (such as Revenue Management systems, Event Management, etc) needs to poll resourceBlocks/getAll and are not able to sync space avilability in real time.
There is already a WebSocket notification when a room/space/resource is make as Out of Service (OOS). Would be great to expand that to cover Out of Order (OOO) and House Use blocks to reduce the need for calling the API regularly to check for created/updated resource blocks.
1 vote -
Enable adding links in product and rate descriptions
Enable adding links (like dinner menu, or a link to a hotel landing page) to the descriptions of rates and products
6 votes -
Being able to update the notes on an open bill in order to put an OGM number in there before the bill gets closed and printed
In Belgium we have OGM numbering, partners could handle this via the api if there would be an UpdateBill request available in which only the notes can be updated of an open bill.
(see also https://mews.myjetbrains.com/youtrack/issue/RND-33807?p=COM-225)
5 votes -
Specify CancellationReason in reservations/cancel
Users in Mews can choose from a pre-defined list of reasons when manually cancelling reservations in the reservations module in Mews PMS.
However, when a reservation is cancelled via API, the cancellation reason defaults to "Other".
It would be great to be able to also specify cancellation reason via the API (drawing from the pre-defined list available in Mews) so that integration partners can help keep the reservations reporting as accurate as possible.
3 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
Mews Team -
Hard coded city tax available over API
Hardcoded city tax should be visible over connector API
2 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add "Type" property to bills/getAll
Add property "Type" to the request body of the Get all Bills endpoint, allowing to filter on only 'Invoice' for example.
1 vote -
Being able to ask for all bills of a specific company
In the request of bills/getAll have the possibility to enter companyID's, that way we can present the user with all bills of a specific company
4 votes -
services/getAvailability: add an OOO count.
Most other PMS's (all using HTNG standard and most custom APIs) can provide a simple Date : Room Type : Out of Order count.
So like:
2021-06-30: King: 1 OOO
2021-06-30: Queen: 0 OOOMews requires storage of resourceBlocks, mapping of room numbers to resource categories, and storage of unique IDs for every OOO room. This is much more complex than other partners, and would require a whole new inventory architecture to support.
Now that you've added an Adjustments extent: would be great to be able to pull total Out of Order counts by date and by roomtype via getAvailability…
1 voteHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Filter by Space Name when calling rooms from connector API
For the connector API it is necessary to retrieve all rooms each time an API Call is made to pull the space feature, this is quite a heavy call for TSH as some hotels have 700 rooms.
Could Mews consider to introduce a filter by room name ideally?
This way Ireckonu or another integrating partner does not need to pull all rooms each time.
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.
Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Clear breakdown of the total cost with VAT and all City taxes clearly displayed at some point through the booking journey.
In order to successfully use Google META Search, the VAT and all city taxes should be displayed at some point during the booking process in the booking engine. This is a requirement from Google when you want to use META Search: https://support.google.com/hotelprices/answer/6064432?hl=en
If you don't have this, your website might be penalized, because the hotel is not allowed to show in the top positions in META.
10 votes -
Connector API: to be able to access the resason for OOO rooms through Mews API
Connector API: to be able to access the reason for OOO rooms through Mews API
2 votes -
Create/Edit Vouchers and Voucher Codes via API
Adding functionatlity to create/edit vouchers and their codes would be useful for a number of use cases.
Firstly in my opinion the Mews process for creating this is a little clunky, especially if you want to track the usage of each VC as it needs to be it's own Voucher, there's no way to track the codes within that voucher.
Therefore lets say you have a staff friends & family rate, and you want the voucher code to be the employee name so you can track usage and abuse of the incentive.
Creating additional codes for an already created voucher…
8 votes -
Pre-Authorizations - correct wording
Hi Mews team,
We are using Mews Distributor for our Pay on Arrival dates with activated 1% Pre-authorization on credit/debit cards.
However, the Distributor states that customer will "pay" the 1%.
For example, if the whole booking costs £350.00, the customer will be pre-authorized for £3.50.
Mews Distributor currently states that the customer will "pay £3.50".This is incorrect, as full payment, not a remainder, will be taken on arrival.
Can we please have the wording changed from "pay" to "pre-authorized" or similar.
Thanks!
4 votes -
Automatic language recognition Distributor
DISTRIBUTOR landing page should be able to recognize language of operating system of guest trying to make a reservation
12 votes -
Manage product rates depending on the date
Be able to modifiy the product rate depending on the date booked. For example, if you have "Dinner" as a product and its price is changing depending on the day of the week (weekdays or weekends) or the period of the year (Christmas, August...) it is going to be awesome to be able to change its price for every single day you need to.
5 votes -
Manually set the default date in the booking engine
The booking engine always defaults to tomorrows date
· Given that we are a seasonal property please can we default to our winter opening date... as irritating for people to search for rates over the period that we are closed5 votes -
get-all-reservations is not returning CompanionIds
I guess this is a bug in the API.
The call never returns any CompanionIds within a reservation. The companions have been added both, by API Call and via the MEWS frontend1 vote
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