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  1. It is quite important for us to have the "Invoiceable" information of a company coming through the API for our FMS to recognize which companies can pay on accounting receivables.

    1 vote

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    1 comment  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  2. Dynamic packaging (add-ons) is unfortunately currently not supported on the interface between SynXis and MEWS. This functionality is very important as the hotels should be able to see in MEWS that a dynamic package has been booked and to distinguish between the room price and package itself.

    MEWS could you kindly reach out to Sabre to configure this within the integration as many hotels are asking for this feature currently?

    3 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. All reservations are coming through as Channel Manager and does not break out CHM Booking Engine (Website). The filter by Reservation Source is also not granular enough. Normally a Reservation Source Report would break out GDS by Channel, Booking Engine (non-Mews) and OTA's by Channel. Also not reflecting in Mews Analytics. We need better more granular data from our Channel Manager for proper internal reporting.

    Are we not receiving this data from Channel Managers as the original origin of the bookings and passing it on to Mews?

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  4. Add adult and child number parameters to deeplink supported parameters. It will be convinient to room booking chatbot. Client enter number of adults and children for search in chatbot and then receive results with booking engine link to continue booking process. For client will not be necessary enter person number twice (on chatbot and on MEWS sbooking engine site).

    6 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  5. Add the possibility to update the release date when reservation is updated.
    Currently, if a reservation's arrival date is changed and its release date is after the new arrival date, the update is not possible via connector API and the user has to make the modification in the UI

    6 votes

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  6. Many medium and large hotels in urban markets that have convention centers that use Housing Bureaus that handle hotel group blocks, pickups as well as report and calculate commissions. These are normally integrated with hotel PMS systems. Leaders in this area a CVENT/Passkey and Meeting Max. Their software allows groups and conventions to pickup rooms while the Housing Bureau manages the blocks for many small to large conventions. This automation saves time at the hotel from manually changing, booking or releasing room blocks. Several cities require hotels to report via automation versus manually to obtain the correct number of rooms…

    1 vote

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    Hello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.

  7. Parallel as to the "old" OTA_HotelInvBlockNotifRQ XML messages an availability/grouo block should have information:

    • count: how many rooms are blocked for that group block for each day and each roomtype
    • picked: how many rooms are already reserved for that group block for each day and each roomtype
    • [and maybe also] daily rate: what is the rate for each roomtype per day (per number of persons)
    3 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  8. The current rates/getall API call does not bring up the Rate Description and Rate Segment.

    Regarding the Segment: Arguably, someone could link the rates response to the reservations response and grab the Segment of the rate from the reservations it's linked to. The issue however is that once a rate is applied to a reservation, the user can go to the reservation and change the segment field, which leads to different segments on the reservation level and the corresponding rate level.

    Regarding the Descriptions: It would be useful if we can have the Rate Descriptions in the rates/getall API response…

    15 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  9. When getting data from /api/connector/v1/companies/getAll, we don't get the Mother Company of the companies in the response. Would it be possible to add it in the (near) future?

    1 vote

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  10. As per OPTIONS available to Mews UI company can be made INVOICEABLE. This information is not available in Connector API for "get", "add", "update".

    When company masterdata is stored outside of Mews (and in masterdata layer credit check is performed on company to decide if it is invoiceable or not) it is not possible to fully keep them in synch.

    1 vote

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  11. I would like to be able to search past/future reservations by iata number from reservations that were booked through the GDS. I know we can search by Travel Agency, but I believe that is only possible if we have entered the travel agency ourselves. I know in other systems I have used, searching by iata has been possible when a reservation was booked through the GDS. Thank you!

    2 votes

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    released  ·  0 comments  ·  Admin →
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  12. The amazing Hotel Technology For 2022

    You can check them :-

    https://www.bitsarabia.com/hotels-technology/

    1 vote

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    unlikely  ·  1 comment  ·  Admin →
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  13. every time when the configuration is changed a trigger will be sent

    1 vote

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  14. 16 votes

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  15. The VAT rates applied cannot be extracted through the rates/getall API call or any other calls yet.

    This is the "Tax Rate" field shown when you view a rate in the Mews website.

    Due to various changes over the last year, this is crucial to have for reporting.

    9 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  16. Hi, I am trying to work Add Order at Demo Environment.
    https://mews-systems.gitbook.io/connector-api/operations/services#add-order

    I am always getting the same response regardless of serviceId and productId at my request.
    Example:

    API URL:https://api.mews-demo.com/api/connector/v1/orders/add
    Method:POST

    Request Body:
    {
    "ClientToken": "E0D439EE522F44368DC78E1BFB03710C-D24FB11DBE31D4621C4817E028D9E1D",
    "AccessToken": "7059D2C25BF64EA681ACAB3A00B859CC-D91BFF2B1E3047A3E0DEC1D57BE1382",
    "Client": "Sample Client 1.0.0",
    "CustomerId": "70ae15d2-d60a-492b-bb78-ae23009f387d",
    "ServiceId": "5d064e46-cbb5-49ac-8259-ae2400b4528b",
    "ConsumptionUtc": "2022-01-21T00:00:00Z",
    "ProductOrders": [
    {
    "ProductId": "3d5a27fa-3171-4400-b6df-ae2400b50252",
    "Count": 1
    }
    ],

    }

    Response:

    {
    "Message": "Invalid ServiceId.",
    "Details": null
    }

    Any idea?

    1 vote

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  17. Expose user activities through the public API, for example: to retrieve the receptionist that checked in a guest

    3 votes

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    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  18. Some products have a limited inventory f.e. babycot/ parkingspace/ extra beds...
    It would be very helpfull to work with a maximum available product.
    We have a limit of 25 parkingspaces. If we don't keep this in an excel sheet, we overbook this product and have a severe problem. It would be helpful, that every time we book a parking in MEWS for a period for a guest, this automatically diminish in the parking product inventory, so we never can overbook this product. Also very practival for babycot and other products with limited availibility.

    3 votes

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.



    For parking spaces there is the alternative of making using the parking space type stead of as a product which should resolve your issues.

  19. This task would be to expose a new flag in the

    https://mews-systems.gitbook.io/connector-api/operations/finance#get-all-bills

    API Endpoint that would determine whether a particular bill item originated from POS.

    You may need to have this flag set to true when items are pushed into Mews.

    What's our Use Case?

    We want to be able to retrieve bill items that have originated in POS to Mews and we'll use Mews' interface to receive this information.

    However, we only want POS specific items, other items not originating from POS we don't want.

    Alternatively, there may be an option to get a list of interfaces that the…

    3 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. Being able to use Mews terminals with any POS provider, rather than having a second payment provider enabled.

    10 votes

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    Hey Mewsers, Good News! We started working on your feature request and the ability to Integrate Mews terminals to POSs will be available soon. Please note that we will first be running a few pilots and also reaching out to multiple POSs to update their connections to enable this functionality. So it may still take some time to come to fruition. However, it’s in the works!

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