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  1. It would be great if we could get the Confirmed Date from a Reservation out of the API. Mews shows this in their own report(s), but it's not available in the Connector API.

    9 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  2. It would be beneficial to have customer classification as a filter for customer connector API.

    1 vote

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  3. automated Guest Satisfaction data uploading to qualtrics for The Leading Hotels of the World (LHW).

    Daily automatically upload data of guests that have checked out on that specific date to qualtrics SFTP server.

    9 votes

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  4. When a refund is done via a group bill and the refunds are added to the individual reservations (so that the refund accounting items are added to these reservations), the reservations themselves are not marked as being updated (UpdatedUTC). Therefore, if you perform a query to check for updated reservations, these reservations are not sent and thus we miss getting the updates for these reservations.

    So our request: update the UpdatedUTC for reservations when a refund is done via a group bill, since accounting items were added to these reservations.

    2 votes

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    Hello from the Mews Product team! 


    Accounting items are a separate entity from reservations in Mews, and as such don't affect the reservation's UpdatedUTC. 


    On the other hand, webhook messages will allow us to notify you of any changes done to an accounting item. Please consider upvoting for accounting item-related webhooks in this feature request: 

    https://feedback.mews.com/forums/932131-mews-open-api/suggestions/41062993-expand-webhook-functionality-to-match-current-webs

  5. It would be great to the ability to add employees via the Connector API. This would allow for client to push their employee list from their own internal systems into Mews.

    1 vote

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  6. For the Virdee Kiosk connection, would like the kiosk to have access to housekeeping status as well as reassign rooms for guests checking in. For example, if guest is checking in to Room Type A, but their assigned room is not ready, the kiosk can then reassign the guest to a Vacant Clean Room for the same room type.

    2 votes

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    Hello from the Mews Product Team! It is possible for the Kiosk to check house keeping statuses and update the room assignment of selected reservations via the Connector API. As the integration is owned and built by Virdee, we would recommend to get in touch with them directly and share this feature request with them! 

  7. 1 vote

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    Hello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.

  8. 1 vote

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    Hello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.

  9. Please integrate make.com and bakuun.com soon! That could be very usefull. And for Swiss hotels, bexio.com could be also a great integration.

    1 vote

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    Hello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.

  10. When adding and fetching availability blocks data from Mews via the Connector API, it seems that the CompanyId parameter is missing from the Availability Blocks object, which can be a problem when trying to sync all data and/or when trying to filter or sort availability blocks by Company. Often times, the availability blocks are related to corporate contracts and therefore it is important that a third party system is able to link availability blocks in Mews to a company. Having this possibility also allows the property to fully utilise Mews as the centre of truth when it comes to customer/company…

    3 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  11. When will the (previously envisaged) Expedia direct integration be made with Mews?

    1 vote

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  12. It is extremely useful to qualify Resource Dirty / Clean / Inspected States with occupancy status.
    As it is to resolve occupancy Status, reservation’s arrival and departure dates must be queried for the Resource against current date.
    If the current date falls within arrival and departure then the occupancy can be resolved by Reservation State
    Started means occupied, anything else means vacant.
    Is there a simpler way to do it?
    Could it be included in the Resource response?

    2 votes

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    unlikely  ·  0 comments  ·  Connector API  ·  Admin →
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  13. The Classification "Adult"/"Child" is not available in the API when requesting all age categories.

    1 vote

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  14. It would be useful to add the new field "Reservation Source" to the API as many hotels use it interchangeably with "Channel Manager" to indicate channel information.

    22 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  15. Hi!

    We need a flag to tell mews not sending the cancellation email when we're cancelling a reservation through the "reservations/cancel" endpoint.

    Many thanks in advance!

    Regards.

    1 vote

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  16. The new messages functionality is a huge improvement for guest communication. It would be very useful to have additional options like archive/delete, mark as unread and star messages from customers (or internally).

    1 vote

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  17. enabling automation of importing National Polish Bank exchange rates for Polish Zloty (PLN)

    1 vote

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  18. Right now, one can fetch all products that have been created/set up under a Bookable or an Additional Service in Mews.

    All information are returned, except for the Accounting Category that has been assigned to the product.

    This creates additional manual work where the property will have to set up the accounting category mapping twice (once in Mews and again in the 3rd party platform - e.g. an Upselling solution), and keep that manually updated in both, or the user has to omit the accounting category setting in the Product in Mews and use the 3rd party platform as the…

    1 vote

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  19. Currently unable to attach the company to a bill via Connector API. Having this enables possibility to fully automate bill management for corporate/event bookings.

    One way could be to allow integration partners to specify CompanyId in the bills/add endpoint.

    27 votes

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. Virdee does not receive updates to guest contact information from Mews. This is due to a limitation in the API on the Mews side. If a guest contact (name, phone or email) changes In Mews, then it must manually be changed in the Virdee dashboard.

    4 votes

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