73 results found
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Return 204 when no data
Hi,
When there's no data to return, do not return JSON with [] or null.
Please return 204 value.https://restfulapi.net/http-status-204-no-content/
Regards,
Denis5 votesHi Denis, thanks for your submission.
Our API isn't adhering strictly to restful principles. At the moment we are not likely to make this change on the short term.
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update UpdatedUTC for reservations when a refund is done via a group bill
When a refund is done via a group bill and the refunds are added to the individual reservations (so that the refund accounting items are added to these reservations), the reservations themselves are not marked as being updated (UpdatedUTC). Therefore, if you perform a query to check for updated reservations, these reservations are not sent and thus we miss getting the updates for these reservations.
So our request: update the UpdatedUTC for reservations when a refund is done via a group bill, since accounting items were added to these reservations.
2 votesHello from the Mews Product team!
Accounting items are a separate entity from reservations in Mews, and as such don't affect the reservation's UpdatedUTC.
On the other hand, webhook messages will allow us to notify you of any changes done to an accounting item. Please consider upvoting for accounting item-related webhooks in this feature request:
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Vacant / Occupied added to Resource State
It is extremely useful to qualify Resource Dirty / Clean / Inspected States with occupancy status.
As it is to resolve occupancy Status, reservation’s arrival and departure dates must be queried for the Resource against current date.
If the current date falls within arrival and departure then the occupancy can be resolved by Reservation State
Started means occupied, anything else means vacant.
Is there a simpler way to do it?
Could it be included in the Resource response?2 votes -
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1 vote -
Expose User activities
Expose user activities through the public API, for example: to retrieve the receptionist that checked in a guest
4 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Order API not working
Hi, I am trying to work Add Order at Demo Environment.
https://mews-systems.gitbook.io/connector-api/operations/services#add-orderI am always getting the same response regardless of serviceId and productId at my request.
Example:API URL:https://api.mews-demo.com/api/connector/v1/orders/add
Method:POSTRequest Body:
{
"ClientToken": "E0D439EE522F44368DC78E1BFB03710C-D24FB11DBE31D4621C4817E028D9E1D",
"AccessToken": "7059D2C25BF64EA681ACAB3A00B859CC-D91BFF2B1E3047A3E0DEC1D57BE1382",
"Client": "Sample Client 1.0.0",
"CustomerId": "70ae15d2-d60a-492b-bb78-ae23009f387d",
"ServiceId": "5d064e46-cbb5-49ac-8259-ae2400b4528b",
"ConsumptionUtc": "2022-01-21T00:00:00Z",
"ProductOrders": [
{
"ProductId": "3d5a27fa-3171-4400-b6df-ae2400b50252",
"Count": 1
}
],}
Response:
{
"Message": "Invalid ServiceId.",
"Details": null
}Any idea?
1 voteHello from the Mews product team,
Thank you for your request. Please reach out to our Technical Partnership team via partnersuccess@mews.com. They will be able to assist you with testing.
Kind regards,
The Mews Team
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Product Inventory
Some products have a limited inventory f.e. babycot/ parkingspace/ extra beds...
It would be very helpfull to work with a maximum available product.
We have a limit of 25 parkingspaces. If we don't keep this in an excel sheet, we overbook this product and have a severe problem. It would be helpful, that every time we book a parking in MEWS for a period for a guest, this automatically diminish in the parking product inventory, so we never can overbook this product. Also very practival for babycot and other products with limited availibility.3 votesHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
For parking spaces there is the alternative of making using the parking space type stead of as a product which should resolve your issues.
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Websocket message to include Enterprise Id
Currently when you receive a websocket message to say, for example, there's a new reservation, the message doesn't say which Enterprise it is from. If you try and create websocket connections to multiple Enterprises, you can end up with them all coming in on the same channel and there's no way to know which one is which. Without this, it is not possible to query the API with the correct access token to get further information about the reservation.
10 votesThanks for your submission. Our current focus is on extending our webhooks, which already provide what you are asking for. We recommend you implement our reserveration-webhook and use that to immediately receive all required information.
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Hold Blocked Space Categories
External systems that have group room blocks typically allow groups to go through a series of statuses that determine whether the blocked rooms should be taken from inventory. This is important as once a hotel promises a number of rooms to a group, it has to make good on that promise.
With the way availability is updated in Mews currently, space categories can be overblocked and cause our users to fail to have all promised rooms available for their guests.
Example:
Hotel has space category "King Villa" with 10 rooms available for every day in July
External system creates an…
2 votesThe ability to overbook is intended, so we are unlikely to fully block that. We offer endpoints to pull total remaining availability. Which would allow you to fetch remaining availability before pushing in a new availability block.
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Improve error response "the JSON entered in the device's settings are correct" in Mews Connector app for Passport scanner integration.
Error message in device commands for Passport Scanner integration says:
Windows Connector does not support this command. Please check in Mews that the JSON entered in the device's settings are correct.
There is no input for Json data in the Passport Scanner integration
Mews Connector App is not supposed to be used for Passport Scanner integration.1 vote -
Receive an email // searching fellow travelers
I have a question after all:
When guests book a room through our website - is it possible to set here that we receive an email about it?
I find nothing in the MEWS settings, whether you can set this.Also, it would be great if when you search for a guest's name in MEWS, it would also search the fellow travelers that are included in the booking.
This is especially helpful when it comes to table reservations made by fellow travelers.
Thank you in advance, Tina1 votePlease reach out to our support team for questions about setting up emails through support@mews.com
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Mews Connector for MAC
Having the Mews Connector working even with Apple devices. To have the fiscal printer connected to Mews, we had to install windows for Mac, and it really slows down the system. I guess many other hoteliers use Apple devices.
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
We are looking into ways where the Mews Connector could be served in a different approach (cross-platform, server vs user based), but we're unlikley to deliver on that in the short term.
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accountingItems/getAll
Extend the timefilter to have a UPDATED timefilter, so that you can retrieve all accounting items that have been created/modified within a certain timeframe.
This way you can easily fetch for example "give me all items that were changed since yesterday".
Advantage: If you would like to know if there were new accounting items modified/created since the last time you checked, you do not need to get all items for the entire future. That would save a lot of bandwidth and processing (on both server/client side)9 votes -
POS Posting with Uncategorized Product
When a POS is sending a product to post in Mews, the product must have an accounting category in the POS and Mews. If there is no accounting category set in POS, then the item as well as any other items in the Cart are not posted in Mews.
In other POS systems, if an accounting category is accidentally not created in the POS, the PMS will accept the product as well as the full cart of items but place the item in a "None" category or "Uncategorized", allowing the charge. Similar to what Channel Managers do with Mews. If…
1 voteHello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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services/getAvailability: add an OOO count.
Most other PMS's (all using HTNG standard and most custom APIs) can provide a simple Date : Room Type : Out of Order count.
So like:
2021-06-30: King: 1 OOO
2021-06-30: Queen: 0 OOOMews requires storage of resourceBlocks, mapping of room numbers to resource categories, and storage of unique IDs for every OOO room. This is much more complex than other partners, and would require a whole new inventory architecture to support.
Now that you've added an Adjustments extent: would be great to be able to pull total Out of Order counts by date and by roomtype via getAvailability…
4 votesOur API is built on the philosophy of providing raw data only. The API doesn't perform mutations or calculations on that data. The calculations as requested can be done on the side of the API user themselves based on the data we provide.
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Resource block creation/updates as one of the Resource Events in Webhook/WebSocket
Currently, an integration partner that uses inventory data (such as Revenue Management systems, Event Management, etc) needs to poll resourceBlocks/getAll and are not able to sync space avilability in real time.
There is already a WebSocket notification when a room/space/resource is make as Out of Service (OOS). Would be great to expand that to cover Out of Order (OOO) and House Use blocks to reduce the need for calling the API regularly to check for created/updated resource blocks.
2 votes -
Revenue: Get all reservation changes
When getting historic reservation data, such as reservations/getAll it would be great if we could get all states of reservation.
For instance, reservation was created on 10th of July for 10th of August for 30 rooms. It was changed from 30 to 50 rooms on 15 of July. Currently we can only access last state, however getting older state (state of 30 rooms in this example), would be great. This would allow us to recreate historic booking correctly. We can use this booking for creating different machine learning algorithms.
2 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Facebook Shopping Tool
Integration with Facebook Shopping Tool through Facebook Business Suites
1 vote -
WebSockets: Add PreviousState to reservation events
The reservation event messages in the websocket channel are actually not representing events, but state changes. To be able to separate a checkin (state change from Confirmed to Started) from undoing a checkout (state change Processed to Started) I would like to have included the previous state in the event messages, since both of the examples will send only an event with status Started.
4 votes -
'Create rate plan via Connector API - Rateplan/Add
'Create rate plan via Connector API - Rateplan/Add. This to enable contract management from one platform (e.g. a CRM)
2 votes
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