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  1. There are a lot of issues arising from the fact that we do not have the dates an accounting item or bill is created and updated.

    We would like to maintain a snapshot of the accounting items and bills dataset for a 4 year period (2 years past, 2 years future). We would like this to be as "synced" as possible. We are doing this by making an API call for all accounting items every hour. The reason we have to be pulling the entire dataset is because a deletion of an accounting item is possible. d

    However, because:
    1)…

    8 votes

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    1 comment  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  2. The amazing Hotel Technology For 2022

    You can check them :-

    https://www.bitsarabia.com/hotels-technology/

    1 vote

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    unlikely  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. Expose user activities through the public API, for example: to retrieve the receptionist that checked in a guest

    3 votes

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  4. Some products have a limited inventory f.e. babycot/ parkingspace/ extra beds...
    It would be very helpfull to work with a maximum available product.
    We have a limit of 25 parkingspaces. If we don't keep this in an excel sheet, we overbook this product and have a severe problem. It would be helpful, that every time we book a parking in MEWS for a period for a guest, this automatically diminish in the parking product inventory, so we never can overbook this product. Also very practival for babycot and other products with limited availibility.

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.



    For parking spaces there is the alternative of making using the parking space type stead of as a product which should resolve your issues.

  5. Error message in device commands for Passport Scanner integration says:

    Windows Connector does not support this command. Please check in Mews that the JSON entered in the device's settings are correct.

    There is no input for Json data in the Passport Scanner integration
    Mews Connector App is not supposed to be used for Passport Scanner integration.

    1 vote

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    unlikely  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. I have a question after all:
    When guests book a room through our website - is it possible to set here that we receive an email about it?
    I find nothing in the MEWS settings, whether you can set this.

    Also, it would be great if when you search for a guest's name in MEWS, it would also search the fellow travelers that are included in the booking.
    This is especially helpful when it comes to table reservations made by fellow travelers.
    Thank you in advance, Tina

    1 vote

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Having the Mews Connector working even with Apple devices. To have the fiscal printer connected to Mews, we had to install windows for Mac, and it really slows down the system. I guess many other hoteliers use Apple devices.

    1 vote

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    We are looking into ways where the Mews Connector could be served in a different approach (cross-platform, server vs user based), but we're unlikley to deliver on that in the short term. 

  8. External systems that have group room blocks typically allow groups to go through a series of statuses that determine whether the blocked rooms should be taken from inventory. This is important as once a hotel promises a number of rooms to a group, it has to make good on that promise.

    With the way availability is updated in Mews currently, space categories can be overblocked and cause our users to fail to have all promised rooms available for their guests.

    Example:

    1. Hotel has space category "King Villa" with 10 rooms available for every day in July

    2. External system creates an…

    1 vote

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    The ability to overbook is intended, so we are unlikely to fully block that. We offer endpoints to pull total remaining availability. Which would allow you to fetch remaining availability before pushing in a new availability block.

  9. Extend the timefilter to have a UPDATED timefilter, so that you can retrieve all accounting items that have been created/modified within a certain timeframe.
    This way you can easily fetch for example "give me all items that were changed since yesterday".
    Advantage: If you would like to know if there were new accounting items modified/created since the last time you checked, you do not need to get all items for the entire future. That would save a lot of bandwidth and processing (on both server/client side)

    6 votes

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    unlikely  ·  2 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →
  10. When a POS is sending a product to post in Mews, the product must have an accounting category in the POS and Mews. If there is no accounting category set in POS, then the item as well as any other items in the Cart are not posted in Mews.

    In other POS systems, if an accounting category is accidentally not created in the POS, the PMS will accept the product as well as the full cart of items but place the item in a "None" category or "Uncategorized", allowing the charge. Similar to what Channel Managers do with Mews. If…

    1 vote

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  11. Currently, an integration partner that uses inventory data (such as Revenue Management systems, Event Management, etc) needs to poll resourceBlocks/getAll and are not able to sync space avilability in real time.

    There is already a WebSocket notification when a room/space/resource is make as Out of Service (OOS). Would be great to expand that to cover Out of Order (OOO) and House Use blocks to reduce the need for calling the API regularly to check for created/updated resource blocks.

    2 votes

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    unlikely  ·  0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →
  12. When getting historic reservation data, such as reservations/getAll it would be great if we could get all states of reservation.

    For instance, reservation was created on 10th of July for 10th of August for 30 rooms. It was changed from 30 to 50 rooms on 15 of July. Currently we can only access last state, however getting older state (state of 30 rooms in this example), would be great. This would allow us to recreate historic booking correctly. We can use this booking for creating different machine learning algorithms.

    2 votes

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  13. The reservation event messages in the websocket channel are actually not representing events, but state changes. To be able to separate a checkin (state change from Confirmed to Started) from undoing a checkout (state change Processed to Started) I would like to have included the previous state in the event messages, since both of the examples will send only an event with status Started.

    4 votes

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    unlikely  ·  0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →
  14. In Belgium we have OGM numbering, partners could handle this via the api if there would be an UpdateBill request available in which only the notes can be updated of an open bill.

    (see also https://mews.myjetbrains.com/youtrack/issue/RND-33807?p=COM-225)

    5 votes

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  15. In the request of bills/getAll have the possibility to enter companyID's, that way we can present the user with all bills of a specific company

    5 votes

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  16. Connector API: to be able to access the reason for OOO rooms through Mews API

    2 votes

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  17. Adding functionatlity to create/edit vouchers and their codes would be useful for a number of use cases.

    Firstly in my opinion the Mews process for creating this is a little clunky, especially if you want to track the usage of each VC as it needs to be it's own Voucher, there's no way to track the codes within that voucher.

    Therefore lets say you have a staff friends & family rate, and you want the voucher code to be the employee name so you can track usage and abuse of the incentive.

    Creating additional codes for an already created voucher…

    8 votes

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    1 comment  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

  18. Would it be possible to pre tick the bow "I'd like to receive marketing updates"?

    3 votes

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    0 comments  ·  Distributor API  ·  Flag idea as inappropriate…  ·  Admin →
    unlikely  ·  Aneta responded

    Hi Mewsers,
    pre-checked boxes for marketing updates do not constitute valid consent under GDPR. Implementing this option would unfortunately conflict with the law.

    Have a great day,
    Aneta

  19. Could the Connector API documentation please give the maximum possible lengths of all string values? It's hard to store responses from the API in a database without knowing how big to make the fields!

    1 vote

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    0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    Hello from the Mews product team.

    Unfortunately, we are unable to document such limitations as we also rely in certain cases on other 3rd party integrations sending us information. Documenting this would naturally create breaking changes as soon as we need to extend the field sizes.

    Thank you for reaching out.

  20. 'Create rate plan via Connector API - Rateplan/Add. This to enable contract management from one platform (e.g. a CRM)

    1 vote

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    unlikely  ·  0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →
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