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  1. Currently we have:

    distributor.setLanguageCode(languageCode);
    distributor.setCurrencyCode(currencyCode);
    distributor.setStartDate(date);
    distributor.setEndDate(date);

    Can we please have:
    distributor.setAdults(5);

    7 votes
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    idea to upvote  ·  2 comments  ·  Distributor API  ·  Flag idea as inappropriate…  ·  Admin →
  2. API POST parameters:


    • Reservation ID

    • Client Token

    • Access token

    Returns link to auto-login for reservation online check-in

    Use Cases:


    • Send scheduled transactional emails for costumers to fill the check-in online.


    • Ops team doesn't have to trigger the email manually via Commander.


    • Push more relevant information inside the email.


    • Don't get emails from a different domain for the online Check-in.


    • Get ownership of the tone in the communications with our clients.


    39 votes
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    6 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →

    We reopened this request for further upvotes. It is fairly clear what is being requested and it will need more investigation from Mews. In the mean time we would ask you to continue to up vote if this is still a required connectivity feature request.

  3. 1- Add the option to make mandatory that the user (guest) fills in information before they can add the product to their stay. Example: offer airport transfer but then make it mandatory for the user to input the time and airport of arrival.
    2- Add conditions to products so that they can only be chosen if such conditions are met. Example: minimum of 4 people must book in order to book a ski lesson

    7 votes
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    idea to upvote  ·  0 comments  ·  Distributor API  ·  Flag idea as inappropriate…  ·  Admin →
  4. Make possible to show a breakdown of the bill on the Rates and Checkout views of distributor, in cases where a particular product is not optional for the customer, like a cleaning fee tied to a particular space or a membership fee tied to a particular rate. Right now, the price guests actually pay is higher to the one they are told to pay at checkout (in cases when a mandatory product is added inside the system).

    8 votes
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  5. For Non Refundable Bookings or bookings with a payment at confirmation, refuse bookings for which payment has failed.

    Currently, bookings are accepted with failed payments and only a settlement task in created. This leads to excess admin for bookings that provide no income.

    38 votes
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    idea to upvote  ·  1 comment  ·  Distributor API  ·  Flag idea as inappropriate…  ·  Admin →
  6. Enable adding links (like dinner menu, or a link to a hotel landing page) to the descriptions of rates and products

    4 votes
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    idea to upvote  ·  0 comments  ·  Distributor API  ·  Flag idea as inappropriate…  ·  Admin →
  7. Adding functionatlity to create/edit vouchers and their codes would be useful for a number of use cases.

    Firstly in my opinion the Mews process for creating this is a little clunky, especially if you want to track the usage of each VC as it needs to be it's own Voucher, there's no way to track the codes within that voucher.

    Therefore lets say you have a staff friends & family rate, and you want the voucher code to be the employee name so you can track usage and abuse of the incentive.

    Creating additional codes for an already created voucher…

    7 votes
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    idea to upvote  ·  1 comment  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →
  8. Making it possible for contracted companies, which have a voucher code, to make a booking without credit card guarantee. Such companies can usually pay on invoice or upon arrival.
    To do so, Mews would need to allow mapping rates (and not only room categories) in Distributor.

    41 votes
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    idea to upvote  ·  3 comments  ·  Distributor API  ·  Flag idea as inappropriate…  ·  Admin →
  9. In order to successfully use Google META Search, the VAT and all city taxes should be displayed at some point during the booking process in the booking engine. This is a requirement from Google when you want to use META Search: https://support.google.com/hotelprices/answer/6064432?hl=en

    If you don't have this, your website might be penalized, because the hotel is not allowed to show in the top positions in META.

    8 votes
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    idea to upvote  ·  0 comments  ·  Distributor API  ·  Flag idea as inappropriate…  ·  Admin →
  10. There's currently no way to change a reservation's status to "Optional" using the API. There are individual endpoints for confirming and canceling a reservation, but no endpoint for making one optional. A specific endpoint, or an extension to the [PlatformAddress]/api/connector/v1/reservations/update that allows for modifying the reservation state would be great!

    Why? We allow our users to create "Enquired" reservations but they now have no way to make those reservations "Optional" (from our system)

    Thanks!

    5 votes
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    idea to upvote  ·  0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →
  11. Via the API, being able to update the number of rooms available to be sold to allow for controlled overbookings.

    20 votes
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    idea to upvote  ·  2 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →
  12. Have the option to restrict product to specific dates.
    For example: if we have New Years Eve Gala Dinner created as a product, would be very helpful to be able to restrict this product to only guests staying during the night of the 31st of December, and not to any booking date.

    22 votes
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    idea to upvote  ·  0 comments  ·  Distributor API  ·  Flag idea as inappropriate…  ·  Admin →
  13. being able to attach multiple TA or company profiles

    4 votes
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    idea to upvote  ·  0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →
  14. Being able to view the CompanyID on a Customer Profile as well as updating a Customer Profile to add a CompanyID.

    15 votes
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    idea to upvote  ·  0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →
  15. Ability for custom guest apps to add and update customer photos via Connector API. It should be possible to add a base64 image to a customer profile via customer add / update Connector API endpoint

    1 vote
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    idea to upvote  ·  0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →
  16. Show "This period of stay requires a minimum of X nights" when minimum number of nights is required to book.
    Or even better: show all room types that would be available if booking more nights.
    INSTEAD of : No availability at all. This idea is basically an extension to: http://feedback.mewssystems.com/forums/918232-commander-pms/suggestions/36660946-show-alternate-availability-in-distributor

    117 votes
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    idea to upvote  ·  18 comments  ·  Distributor API  ·  Flag idea as inappropriate…  ·  Admin →
  17. Be able to modifiy the product rate depending on the date booked. For example, if you have "Dinner" as a product and its price is changing depending on the day of the week (weekdays or weekends) or the period of the year (Christmas, August...) it is going to be awesome to be able to change its price for every single day you need to.

    3 votes
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    idea to upvote  ·  0 comments  ·  Distributor API  ·  Flag idea as inappropriate…  ·  Admin →
  18. In the call reservations/getall, 'Cancellation Reason' is not included in the response. This would provide integration partners with more granular data of why a reservation was cancelled and improve 3rd party reporting and revenue management. Available information for cancellation reasons from the system would include:
    - COVID-19
    - Other
    - Confirmation missed
    - Booked elsewhere
    - Force majeure
    - Guest complaint
    - No show
    - Price is too high
    - Service not available
    - Input error
    - Invalid payment
    - Travel agency
    - Requested by guest

    1 vote
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    idea to upvote  ·  0 comments  ·  Connector API  ·  Flag idea as inappropriate…  ·  Admin →
  19. The booking engine always defaults to tomorrows date

    · Given that we are a seasonal property please can we default to our winter opening date... as irritating for people to search for rates over the period that we are closed

    3 votes
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    idea to upvote  ·  0 comments  ·  Distributor API  ·  Flag idea as inappropriate…  ·  Admin →
  20. Hi Mews team,

    We are using Mews Distributor for our Pay on Arrival dates with activated 1% Pre-authorization on credit/debit cards.

    However, the Distributor states that customer will "pay" the 1%.
    For example, if the whole booking costs £350.00, the customer will be pre-authorized for £3.50.
    Mews Distributor currently states that the customer will "pay £3.50".

    This is incorrect, as full payment, not a remainder, will be taken on arrival.

    Can we please have the wording changed from "pay" to "pre-authorized" or similar.

    Thanks!

    2 votes
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    idea to upvote  ·  0 comments  ·  Distributor API  ·  Flag idea as inappropriate…  ·  Admin →
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