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Connector API: Add get auto-login link for reservation online check-in
API POST parameters:
- Reservation ID
- Client Token
- Access token
Returns link to auto-login for reservation online check-in
Use Cases:
Send scheduled transactional emails for costumers to fill the check-in online.
Ops team doesn't have to trigger the email manually via Commander.
Push more relevant information inside the email.
Don't get emails from a different domain for the online Check-in.
Get ownership of the tone in the communications with our clients.
51 votesWe reopened this request for further upvotes. It is fairly clear what is being requested and it will need more investigation from Mews. In the mean time we would ask you to continue to up vote if this is still a required connectivity feature request.
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Payment Requests on the API
The new Payment Requests feature is great, would be useful to have the functionality added to the API so you can generate payment requests from integrations.
24 votesHello,
We would like to hear if you’d have an interest in this idea, if yes, please upvote!
Thanks,
Jovana -
Expose "Reservation Source" field via API
It would be useful to add the new field "Reservation Source" to the API as many hotels use it interchangeably with "Channel Manager" to indicate channel information.
20 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Connector API: Get all employees
Currently via the Connector API, you're not able to retrieve information about employees in the enterprise. With this endpoint, information such as creator and created date would be visible.
20 votes -
Connector API: Update Reservation with Notes
Integrators are currently not able to update a reservation already existing in Mews with notes. Creating an update reservation endpoint would allow an integrator to do so.
18 votes -
Include Cancellation Reason in Reservations/getall
In the call reservations/getall, 'Cancellation Reason' is not included in the response. This would provide integration partners with more granular data of why a reservation was cancelled and improve 3rd party reporting and revenue management. Available information for cancellation reasons from the system would include:
- COVID-19
- Other
- Confirmation missed
- Booked elsewhere
- Force majeure
- Guest complaint
- No show
- Price is too high
- Service not available
- Input error
- Invalid payment
- Travel agency
- Requested by guest17 votes -
Connector API : send rates policy
We are working with Wihp to display our rates on Google. Actually Mews is not able to provide the cancellation deadline for each rates, other OTAs are able to provide rates per room category and with cancelation deadline. We need to be able as well to show to our customers our cancelation policy per rate category.
15 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Attach Company Id to bills
Currently unable to attach the company to a bill via Connector API. Having this enables possibility to fully automate bill management for corporate/event bookings.
One way could be to allow integration partners to specify CompanyId in the bills/add endpoint.
13 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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iDeal as an External Payment Type
iDeal is an external payment type in Mews Commander, however we cannot send an external payment via the API with this payment type and has to be listed in the notes.
13 votes -
Connector API: Remove stay products from reservation
With this endpoint, an integrator would be able to remove a stay product from a reservation through the Connector API.
13 votes -
PayPal as an External Payment Type
Paypal is an external payment type in Mews Commander, however we cannot send an external payment via the API with this payment type and has to be listed in the notes.
12 votes -
Extract Rate Segment and Rate Descriptions through rates/getall API call
The current rates/getall API call does not bring up the Rate Description and Rate Segment.
Regarding the Segment: Arguably, someone could link the rates response to the reservations response and grab the Segment of the rate from the reservations it's linked to. The issue however is that once a rate is applied to a reservation, the user can go to the reservation and change the segment field, which leads to different segments on the reservation level and the corresponding rate level.
Regarding the Descriptions: It would be useful if we can have the Rate Descriptions in the rates/getall API response…
11 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add an options parameter to pass number of people to Mews distributor
Currently we have:
…
distributor.setLanguageCode(languageCode);
distributor.setCurrencyCode(currencyCode);
distributor.setStartDate(date);
distributor.setEndDate(date);
…Can we please have:
distributor.setAdults(5);10 votes -
Clear breakdown of the total cost with VAT and all City taxes clearly displayed at some point through the booking journey.
In order to successfully use Google META Search, the VAT and all city taxes should be displayed at some point during the booking process in the booking engine. This is a requirement from Google when you want to use META Search: https://support.google.com/hotelprices/answer/6064432?hl=en
If you don't have this, your website might be penalized, because the hotel is not allowed to show in the top positions in META.
10 votes -
Connector API: Inform integration partner of Merged profile
We would need to have a message/notification informing integrated CRM of Merged profiles via Connector API
9 votes -
Confirmed Date of Reservation
It would be great if we could get the Confirmed Date from a Reservation out of the API. Mews shows this in their own report(s), but it's not available in the Connector API.
8 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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VAT rates are not included in the rates/getall API call at the moment
The VAT rates applied cannot be extracted through the rates/getall API call or any other calls yet.
This is the "Tax Rate" field shown when you view a rate in the Mews website.
Due to various changes over the last year, this is crucial to have for reporting.
8 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Hotek Keycutter multiple keys in one command
Mews now send and API call to Hotek Key cutter for only one key at a time, if you want to create multiple keys at a time it send it separately and not in one command. We check with Hotek and they confirmed to us that Mews send multiple keys creating in different commands and not in one command. This cause a lot of irritation with people at the reception, because it's not clear when the first key is created and when they need to put the second key on the card reader. Allowing duplicate keys is not and option…
8 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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automatically logout
automatically logout after 10 or 15 min if no activity deteced on the account on.
will be more secure for everyone to know you can leave for an important meeting and not bother about who will use your account during this time by mistake7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Return Employee GUID in response
For actions taken in Mews that appear on the Action Log, allow the employee GUID of who made the change (such as rates) to be shown in the response.
7 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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