222 results found
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Connector API: Get reservations by companions
Integrators would like to receive reservations which are connected to a companion. Adding an endpoint to retrieve reservations by companions would solve this!
3 votesYou can solve it by GetAllCompanionships that will give you all information you need
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VRBO: direct integration
Connect directly to VRBO without the need of subscribing to another software
2 votesHello from the Mews product team.
Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.
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Accounting (Order) Items should also have the "name" just like extended items have in the reservations query
If you receive accounting items via reservations/getall with extent of items, you will receive a "name" field. This "name" field is what the customer sees:
Things like: Tourism Fee (Adults), Night 22-12-2022.
But if you query accountingitems/getAll for a specific reservation, you do not get this "name" field. You only receive a revenue type with a possible discriminator.Please add the "name" field too...
2 votes -
availability management
Being able to manage and limit the amount of rooms selling on OTA's channels
2 votes -
update UpdatedUTC for reservations when a refund is done via a group bill
When a refund is done via a group bill and the refunds are added to the individual reservations (so that the refund accounting items are added to these reservations), the reservations themselves are not marked as being updated (UpdatedUTC). Therefore, if you perform a query to check for updated reservations, these reservations are not sent and thus we miss getting the updates for these reservations.
So our request: update the UpdatedUTC for reservations when a refund is done via a group bill, since accounting items were added to these reservations.
2 votesHello from the Mews Product team!
Accounting items are a separate entity from reservations in Mews, and as such don't affect the reservation's UpdatedUTC.
On the other hand, webhook messages will allow us to notify you of any changes done to an accounting item. Please consider upvoting for accounting item-related webhooks in this feature request:
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virdee
For the Virdee Kiosk connection, would like the kiosk to have access to housekeeping status as well as reassign rooms for guests checking in. For example, if guest is checking in to Room Type A, but their assigned room is not ready, the kiosk can then reassign the guest to a Vacant Clean Room for the same room type.
2 votesHello from the Mews Product Team! It is possible for the Kiosk to check house keeping statuses and update the room assignment of selected reservations via the Connector API. As the integration is owned and built by Virdee, we would recommend to get in touch with them directly and share this feature request with them!
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Vacant / Occupied added to Resource State
It is extremely useful to qualify Resource Dirty / Clean / Inspected States with occupancy status.
As it is to resolve occupancy Status, reservation’s arrival and departure dates must be queried for the Resource against current date.
If the current date falls within arrival and departure then the occupancy can be resolved by Reservation State
Started means occupied, anything else means vacant.
Is there a simpler way to do it?
Could it be included in the Resource response?2 votes -
iata
I would like to be able to search past/future reservations by iata number from reservations that were booked through the GDS. I know we can search by Travel Agency, but I believe that is only possible if we have entered the travel agency ourselves. I know in other systems I have used, searching by iata has been possible when a reservation was booked through the GDS. Thank you!
2 votes -
Specific guest profile information
Some regular guests have fixed specific request they always need: bath, low floor, diabetic, …
At this moment we can put this in the profile of the guest ‘intern information’.
Problem is when we’re making a new reservations we don’t see this information automatically.
We’re obliged to go to the profile of the guests and then to have a look in the submenu ‘intern information’.
Is there no other option to see this automatically in notifications, or somewhere else, so we don’t have to check for every new reservation if the guests has intern information?2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Hold Blocked Space Categories
External systems that have group room blocks typically allow groups to go through a series of statuses that determine whether the blocked rooms should be taken from inventory. This is important as once a hotel promises a number of rooms to a group, it has to make good on that promise.
With the way availability is updated in Mews currently, space categories can be overblocked and cause our users to fail to have all promised rooms available for their guests.
Example:
Hotel has space category "King Villa" with 10 rooms available for every day in July
External system creates an…
2 votesThe ability to overbook is intended, so we are unlikely to fully block that. We offer endpoints to pull total remaining availability. Which would allow you to fetch remaining availability before pushing in a new availability block.
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Add an endpoint for updating availability blocks
Connector API does not have an endpoint for updating an availability block. There are only endpoints for creating (availabilityBlocks/add), deleting (availabilityBlocks/delete) and updating its service availability (services/updateAvailability).
Some reasonable use cases for updating an availability block would be:
1) Block created for 5 days. After some time the sales person needs to extend the block with, let's say, one day pre and two days post, so the block becomes 8 days long.
2) Update the release date of the block.
3) Update the booking notes with some special instructions which has been assigned later.
4) Update the block's name (in…
2 votesHello from the Mews product team. We are so pleased to let you know that your feature request has been released. Please check out our documentation – https://mews-systems.gitbook.io/connector-api/operations/services#update-availability-blocks Thank you again for sharing your idea!
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Add pagination to responses
There are some endpoints (for example: the /reservations/search endpoint) that allow us to query certain objects like reservations that were created or modified in a certain time interval. If the time interval causes Mews to fetch too many objects, it will return a 408. This can be less straightforward for the caller as the caller does not know in which time interval most creations/modifications happened and the caller will thus keep calling the endpoint until the time interval is finally small enough for the request to succeed. As you can see, this can/will result in several consecutive failing calls which…
2 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Add maxAdults and maxChildren (or similar) to distributorAvailabilityLoaded event on each room in availableRooms
Currently occupancy or capacity information (adultCount, childCount) is only available in event data after the user has selected a room, however the data is available in the UI when the list of rooms is shown to the user.
For 3rd party tools (like price comparisons widgets) that need to compare rooms with capacity information this presents a real data accuracy problem.
If the data could be exposed on each availableRoom in the distributorAvailabilityLoaded event it would not only ensure the event is consistent with the UI but also improve the accuracy of third party tools.
Screenshot: https://drive.google.com/file/d/1nRp9WVX7ECZMeBzHIQz2wANDPXyxmCma/view?usp=sharing
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Mobile discount option
We should be able to have the option of offering mobile rates discounts in the booking engine such as most of booking engines and OTAs.
2 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Include merchant fee adjustment in the CreditCardTransaction object
Integration partners can retrieve the estimated transaction fee via accountingItems/getAll, with CreditCardTransaction extent.
The "Fee" parameter gives the estimated transaction fee value. (https://mews-systems.gitbook.io/connector-api/operations/finance#credit-card-transaction)
However, with the recent feature release of transaction fee adjustments for select properties, the updated fees are not returned, and can cause discrepancy between data in Mews PMS and in other systems (e.g. accounting, business intelligence, etc).
In the exported Payment Report, "Fee total net"/"Fee total" refers to the estimated transaction fee and will be displayed "Fee" parameter in the CreditCardTransaction object. On the other hand, "Adjusted total fee" in the same report refers to…
2 votes -
Resource block creation/updates as one of the Resource Events in Webhook/WebSocket
Currently, an integration partner that uses inventory data (such as Revenue Management systems, Event Management, etc) needs to poll resourceBlocks/getAll and are not able to sync space avilability in real time.
There is already a WebSocket notification when a room/space/resource is make as Out of Service (OOS). Would be great to expand that to cover Out of Order (OOO) and House Use blocks to reduce the need for calling the API regularly to check for created/updated resource blocks.
2 votes -
Channel Manager API Restriction Handling
the Channel Manager API should the handle overlapping restrictions exactly the same as in Commander.
2 votesHello from the Mews product team!
We are so pleased to let you know that your feature request has been released. Remember, keep up to date with our releases by checking out our release notes – https://www.mews.li/app/release-notes
Kind regards,
Mews -
Revenue: Get all reservation changes
When getting historic reservation data, such as reservations/getAll it would be great if we could get all states of reservation.
For instance, reservation was created on 10th of July for 10th of August for 30 rooms. It was changed from 30 to 50 rooms on 15 of July. Currently we can only access last state, however getting older state (state of 30 rooms in this example), would be great. This would allow us to recreate historic booking correctly. We can use this booking for creating different machine learning algorithms.
2 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Hard coded city tax available over API
Hardcoded city tax should be visible over connector API
2 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community.Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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'Create rate plan via Connector API - Rateplan/Add
'Create rate plan via Connector API - Rateplan/Add. This to enable contract management from one platform (e.g. a CRM)
2 votes
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