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Channel Managers: Attach multiple profiles to a reservation
being able to attach multiple TA or company profiles
4 votes -
Export Customer profiles by company
It would be very useful if we were able to export to Excel the customer profiles (filtered by company name). The goal is to have a clean data base for emailing segmentation.
We can add the company in the profile but there is no use behind this.
4 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Connector API: Offer to customer
[PlatformAddress]/api/connector/v1/products/getAll to contain a filter for "Offer to customer" products or to contain the flag in the response so that an integrator can understand which products are destined for customer sale and which are internal use only
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Free Night Offers
Free Night Offers to be shown with the applicable night on a zero value i.e. stay three nights and get the last night on us. First two nights at the applicable BAR value and the last night on a zero value.
4 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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Assign producs to specific packages
Show only relevant products on specific rates (e.g. no breakfast at room including breakfast rate)
4 votes -
lookup/fetch reservation by customer name, email or 3rd party/external booking number
To retrieve a guest reservation during a remote check-in, the customer often use his name and/or email, and/or its 3rd party booking number (e.g. booking.com or other booker external number).
Currently reservation lookup by customer name or email can be accomplished with:
1. A first http call to lookup for the customer ID using his name or email
2. A second one to get the reservation using this customer ID.And reservation lookup by name, email and/or 3rd party booking number can also be achieved by:
1. An http call to retrieve all the reservations within a date range (and…4 votesYou can fix this by calling GetAllCustomers (where you can filter by email, first name, last name) and then fetch all companionships by Customer Id. Lastly you can load Reservations that already contain 3rd party booking number
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unit counts and amounts for accounting items
I'd like to have access to the accounting items unit counts and amounts.
My use case is providing statistics on the number of breakfasts for a day. I can filter the accounting items that are 'breakfasts' but some line items are grouped. e.g. 3 x €15 is one total line of €45. But I need to provide the statistic that 3 breakfasts are served. Not just one.
4 votesWe’ve started enrolling the fix of the breakfast issue and it will be enabled to all properties soon.
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Connector API: Add cancelled reservation items to reservations/getall response
With the reservation response from the Connector API, the total price of a cancelled reservation is not returned. With this extension, it would be possible.
4 votesYou can filter it by States and get all accounting items.
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Connector API: Extend company API with timefilter and EmployeeCreatorId
Adding these extensions would allow for retrieval of data on which employee from which property added the company profile and when it was last added or updated via the API.
4 votesTime-filters are already available. Creator ID will be added probably later this year
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Include CompanyId in Availability Blocks API
When adding and fetching availability blocks data from Mews via the Connector API, it seems that the CompanyId parameter is missing from the Availability Blocks object, which can be a problem when trying to sync all data and/or when trying to filter or sort availability blocks by Company. Often times, the availability blocks are related to corporate contracts and therefore it is important that a third party system is able to link availability blocks in Mews to a company. Having this possibility also allows the property to fully utilise Mews as the centre of truth when it comes to customer/company…
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Availability blocks should have information about the count/picked per roomtype per day
Parallel as to the "old" OTA_HotelInvBlockNotifRQ XML messages an availability/grouo block should have information:
- count: how many rooms are blocked for that group block for each day and each roomtype
- picked: how many rooms are already reserved for that group block for each day and each roomtype
- [and maybe also] daily rate: what is the rate for each roomtype per day (per number of persons)
3 votesHello from the Mews product team,
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
The Mews Team
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Expose Flag In getAllBills to determine if POS item
This task would be to expose a new flag in the
https://mews-systems.gitbook.io/connector-api/operations/finance#get-all-bills
API Endpoint that would determine whether a particular bill item originated from POS.
You may need to have this flag set to true when items are pushed into Mews.
What's our Use Case?
We want to be able to retrieve bill items that have originated in POS to Mews and we'll use Mews' interface to receive this information.
However, we only want POS specific items, other items not originating from POS we don't want.
Alternatively, there may be an option to get a list of interfaces that the…
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Expose User activities
Expose user activities through the public API, for example: to retrieve the receptionist that checked in a guest
3 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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"Exclude from offer"
Let's take for an example the hotel "Hôtel Golf Château de Chailly".
After calling the "rules/getAll" and "products/getAll" we see that the product "6c5ed799-2e8a-4a18-8325-ac7a0086a886" is applied for "ResourceCategoryType" equals to "Room" and "Suite". But it's not added to the price displayed on the booking engine, for example, for tarif "7c58c0e7-64f2-41d6-aaff-ac6f00c31da1" and room "7599d179-e235-4894-9310-ac6f00c320ff".You colleague explained us that this product is the city tax. And as this product has the option Exclude price from offer so only the price of the room will appear on the distributor.
But how can we know if the product has this option (Exclude from…
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Specify CancellationReason in reservations/cancel
Users in Mews can choose from a pre-defined list of reasons when manually cancelling reservations in the reservations module in Mews PMS.
However, when a reservation is cancelled via API, the cancellation reason defaults to "Other".
It would be great to be able to also specify cancellation reason via the API (drawing from the pre-defined list available in Mews) so that integration partners can help keep the reservations reporting as accurate as possible.
3 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
Mews Team -
Pre tick the box « I’d like to receive marketing updates » ?
Would it be possible to pre tick the bow "I'd like to receive marketing updates"?
3 votesHi Mewsers,
pre-checked boxes for marketing updates do not constitute valid consent under GDPR. Implementing this option would unfortunately conflict with the law.Have a great day,
Aneta -
acceptation de ancv chèques vacances comme moyen de paiement direct sur distributeur
suite au développement de ancv de leur paiement connect avec chipie for e-commerce j'aimerais bien offrir au client la nouvelle possibilité de paiement de leur séjour avec leur chèques vacances ANCV directement en ligne via the ancv shopID. this would mean that beside the credit card paiement they could choose to pay online with the reservation with a connection to ancv directly their reservation over mews distributor. you can call the connection team of ancv +33969320616
3 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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Booker for Distributor: The email address should not be a mandatory field
Booker for Distributor: The email address should not be a mandatory field as the assistants do not know each single email address of all employees they are doing reservations for. At the moment they are using the same email address for different guests. So the guest profiles are overwritten anytime. If we are creating reservations manually, the email address is also not a mandatory field. It should be enough to have the email address of the booker. That is the only way to use the distributor valueable for corporate guests.
3 votesHi Mewsers,
for all booking done by booker, you can now configure whether the guest e-mail is mandatory or optional.
We recommend to keep guest’s e-mail required but if you need to set guests e-mail optional, here is how to do it:1. Go to Settings > Stay > Distributor configurations and select the configuration from the list.
2. In the configuration scroll down to field:
“Guest email (when booker is not a guest) *” and select “Optional” option.With this set up only booker’s e-mail will be required on the “Details” page.
Have a great day,
Aneta -
3 votes
We need to understand more details from you in order to continue developing this feature.
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Extra Distributor voucher code options
Extra voucher code options
I would like to have multiple voucher code options.
some suggestions:
-Single use only
-Single user per user only
-max amount of use per code
-Make suggestions in the Distributor when the code is not available3 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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