221 results found
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Connector API: Get image ids for Products
Extend API to include image ids for all products and services which the property has added.
5 votesThis request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered.
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Connector API: Update reservation locking
Add optional property to all update reservation endpoints (Update reservation customer, Update reservation interval, Update reservation space and Update reservation requested category) to allow for locking the reservation via API.
5 votes -
Guest info webhook for Virdee
Virdee does not receive updates to guest contact information from Mews. This is due to a limitation in the API on the Mews side. If a guest contact (name, phone or email) changes In Mews, then it must manually be changed in the Virdee dashboard.
4 votesThanks for sharing the submission. We are planning on delivering a webhook for guest and company profiles in the next few months. We will update you through this submission when developments happen.
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Status adjustment from Inquiry to optional
Currently we are unable to adjust the Inquired status to Optional status via the Connector API. So the connection with Thynk is not working, Optional groups in Thynk are not pushed through to Mews under Inquired status.....this causes imbalance between the systems
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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services/getAvailability: add an OOO count.
Most other PMS's (all using HTNG standard and most custom APIs) can provide a simple Date : Room Type : Out of Order count.
So like:
2021-06-30: King: 1 OOO
2021-06-30: Queen: 0 OOOMews requires storage of resourceBlocks, mapping of room numbers to resource categories, and storage of unique IDs for every OOO room. This is much more complex than other partners, and would require a whole new inventory architecture to support.
Now that you've added an Adjustments extent: would be great to be able to pull total Out of Order counts by date and by roomtype via getAvailability…
4 votesOur API is built on the philosophy of providing raw data only. The API doesn't perform mutations or calculations on that data. The calculations as requested can be done on the side of the API user themselves based on the data we provide.
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WebSockets: Add PreviousState to reservation events
The reservation event messages in the websocket channel are actually not representing events, but state changes. To be able to separate a checkin (state change from Confirmed to Started) from undoing a checkout (state change Processed to Started) I would like to have included the previous state in the event messages, since both of the examples will send only an event with status Started.
4 votes -
Specify CancellationReason in reservations/cancel
Users in Mews can choose from a pre-defined list of reasons when manually cancelling reservations in the reservations module in Mews PMS.
However, when a reservation is cancelled via API, the cancellation reason defaults to "Other".
It would be great to be able to also specify cancellation reason via the API (drawing from the pre-defined list available in Mews) so that integration partners can help keep the reservations reporting as accurate as possible.
4 votesHello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
Kind regards,
Mews Team -
Pre-Authorizations - correct wording
Hi Mews team,
We are using Mews Distributor for our Pay on Arrival dates with activated 1% Pre-authorization on credit/debit cards.
However, the Distributor states that customer will "pay" the 1%.
For example, if the whole booking costs £350.00, the customer will be pre-authorized for £3.50.
Mews Distributor currently states that the customer will "pay £3.50".This is incorrect, as full payment, not a remainder, will be taken on arrival.
Can we please have the wording changed from "pay" to "pre-authorized" or similar.
Thanks!
4 votes -
Channel Managers: Attach multiple profiles to a reservation
being able to attach multiple TA or company profiles
4 votes -
Export Customer profiles by company
It would be very useful if we were able to export to Excel the customer profiles (filtered by company name). The goal is to have a clean data base for emailing segmentation.
We can add the company in the profile but there is no use behind this.
4 votesHello from the Mews product team. Unfortunately, this request has not received the necessary upvotes to be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
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Connector API: Offer to customer
[PlatformAddress]/api/connector/v1/products/getAll to contain a filter for "Offer to customer" products or to contain the flag in the response so that an integrator can understand which products are destined for customer sale and which are internal use only
4 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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Free Night Offers
Free Night Offers to be shown with the applicable night on a zero value i.e. stay three nights and get the last night on us. First two nights at the applicable BAR value and the last night on a zero value.
4 votesHello from the Mews product team,
Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.
Kind regards,
The Mews Team
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Assign producs to specific packages
Show only relevant products on specific rates (e.g. no breakfast at room including breakfast rate)
4 votes -
lookup/fetch reservation by customer name, email or 3rd party/external booking number
To retrieve a guest reservation during a remote check-in, the customer often use his name and/or email, and/or its 3rd party booking number (e.g. booking.com or other booker external number).
Currently reservation lookup by customer name or email can be accomplished with:
1. A first http call to lookup for the customer ID using his name or email
2. A second one to get the reservation using this customer ID.And reservation lookup by name, email and/or 3rd party booking number can also be achieved by:
1. An http call to retrieve all the reservations within a date range (and…4 votesYou can fix this by calling GetAllCustomers (where you can filter by email, first name, last name) and then fetch all companionships by Customer Id. Lastly you can load Reservations that already contain 3rd party booking number
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unit counts and amounts for accounting items
I'd like to have access to the accounting items unit counts and amounts.
My use case is providing statistics on the number of breakfasts for a day. I can filter the accounting items that are 'breakfasts' but some line items are grouped. e.g. 3 x €15 is one total line of €45. But I need to provide the statistic that 3 breakfasts are served. Not just one.
4 votesWe’ve started enrolling the fix of the breakfast issue and it will be enabled to all properties soon.
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Connector API: Allow for connecting all accounting items to reservations.
Currently most accounting items (aside from those created as part of the initial reservation order) are attached only to the customer, not the reservation. A common part of many revenue management system designs is attaching all charges to the reservations they are associated with, to allow for showing breakdowns of all revenue by things like room types, rate plans, and origin. The Mews dashboard should allow users to associate a charge with a reservation when they create it, so that when all accounting items are queried from the Connector API they can all be easily connected to their corresponding reservation.
4 votesMEWS provides a different approach to billing. Customer owns everything, not the reservation.
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Connector API: Add cancelled reservation items to reservations/getall response
With the reservation response from the Connector API, the total price of a cancelled reservation is not returned. With this extension, it would be possible.
4 votesYou can filter it by States and get all accounting items.
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Connector API: Extend company API with timefilter and EmployeeCreatorId
Adding these extensions would allow for retrieval of data on which employee from which property added the company profile and when it was last added or updated via the API.
4 votesTime-filters are already available. Creator ID will be added probably later this year
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Would you please add a new endpoint tasks/update to your Connector API ? Many thanks in advance
Would you please add a new endpoint tasks/update to your Connector API ? While a task is being completed on our ERP we would like to update mews with the latest action performed on such a task. Many thanks in advance
3 votesThank you for your submission, we are planning to tackle this in Q1.
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Include CompanyId in Availability Blocks API
When adding and fetching availability blocks data from Mews via the Connector API, it seems that the CompanyId parameter is missing from the Availability Blocks object, which can be a problem when trying to sync all data and/or when trying to filter or sort availability blocks by Company. Often times, the availability blocks are related to corporate contracts and therefore it is important that a third party system is able to link availability blocks in Mews to a company. Having this possibility also allows the property to fully utilise Mews as the centre of truth when it comes to customer/company…
3 votesHello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
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