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  1. All reservations are coming through as Channel Manager and does not break out CHM Booking Engine (Website). The filter by Reservation Source is also not granular enough. Normally a Reservation Source Report would break out GDS by Channel, Booking Engine (non-Mews) and OTA's by Channel. Also not reflecting in Mews Analytics. We need better more granular data from our Channel Manager for proper internal reporting.

    Are we not receiving this data from Channel Managers as the original origin of the bookings and passing it on to Mews?

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  2. Many medium and large hotels in urban markets that have convention centers that use Housing Bureaus that handle hotel group blocks, pickups as well as report and calculate commissions. These are normally integrated with hotel PMS systems. Leaders in this area a CVENT/Passkey and Meeting Max. Their software allows groups and conventions to pickup rooms while the Housing Bureau manages the blocks for many small to large conventions. This automation saves time at the hotel from manually changing, booking or releasing room blocks. Several cities require hotels to report via automation versus manually to obtain the correct number of rooms…

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    Hello from the Mews product team. Thank you for sharing your integration app request. We would love for you to introduce us to the integration partner by directing them to https://www.mews.com/en/mews-marketplace-form where they can submit their interest to connect to Mews. We will then explain how they can user our open API and become a certified Mews integration partner.

  3. Right now, one can fetch all products that have been created/set up under a Bookable or an Additional Service in Mews.

    All information are returned, except for the Accounting Category that has been assigned to the product.

    This creates additional manual work where the property will have to set up the accounting category mapping twice (once in Mews and again in the 3rd party platform - e.g. an Upselling solution), and keep that manually updated in both, or the user has to omit the accounting category setting in the Product in Mews and use the 3rd party platform as the…

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  4. It is quite important for us to have the "Invoiceable" information of a company coming through the API for our FMS to recognize which companies can pay on accounting receivables.

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    1 comment  ·  Admin →
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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  5. When getting data from /api/connector/v1/companies/getAll, we don't get the Mother Company of the companies in the response. Would it be possible to add it in the (near) future?

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  6. As per OPTIONS available to Mews UI company can be made INVOICEABLE. This information is not available in Connector API for "get", "add", "update".

    When company masterdata is stored outside of Mews (and in masterdata layer credit check is performed on company to decide if it is invoiceable or not) it is not possible to fully keep them in synch.

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  7. every time when the configuration is changed a trigger will be sent

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    Hello from the Mews product team,


    Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.


    Kind regards,

    The Mews Team

  8. Hi, I am trying to work Add Order at Demo Environment.
    https://mews-systems.gitbook.io/connector-api/operations/services#add-order

    I am always getting the same response regardless of serviceId and productId at my request.
    Example:

    API URL:https://api.mews-demo.com/api/connector/v1/orders/add
    Method:POST

    Request Body:
    {
    "ClientToken": "E0D439EE522F44368DC78E1BFB03710C-D24FB11DBE31D4621C4817E028D9E1D",
    "AccessToken": "7059D2C25BF64EA681ACAB3A00B859CC-D91BFF2B1E3047A3E0DEC1D57BE1382",
    "Client": "Sample Client 1.0.0",
    "CustomerId": "70ae15d2-d60a-492b-bb78-ae23009f387d",
    "ServiceId": "5d064e46-cbb5-49ac-8259-ae2400b4528b",
    "ConsumptionUtc": "2022-01-21T00:00:00Z",
    "ProductOrders": [
    {
    "ProductId": "3d5a27fa-3171-4400-b6df-ae2400b50252",
    "Count": 1
    }
    ],

    }

    Response:

    {
    "Message": "Invalid ServiceId.",
    "Details": null
    }

    Any idea?

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  9. The amazing Hotel Technology For 2022

    You can check them :-

    https://www.bitsarabia.com/hotels-technology/

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    unlikely  ·  1 comment  ·  Admin →
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  10. Add the notes field to the API call Bills/GetAll when added to a bill item.

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  11. Add endpoint to create products

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  12. At the moment we have support for:

    • getting resource blocks
    • adding resource blocks
    • deleting resource blocks

    But we're unable to update resource blocks though it is possible within the Mews application.

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    released  ·  0 comments  ·  Connector API  ·  Admin →
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  13. Bonjour,

    Afin de pouvoir programmer correctement mon contrat de location sur Zapier, il me faudrait pouvoir retrouver le montant total de ma réservation pour l'intégrer dans mon document légal.

    Or mews n'envoie pas cette donnée dans Zapier (impossible de la retrouver dans les zap). Pourriez vous remédier à ce problème pour que mon établissement puisse se mettre dans le l'égalité du droit de location de meublés en France ?

    Merci par avance.

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  14. Allow the filtering of reports by Device Type

    e.g. How many users booked using a specific promo code on Mobile vs Desktop

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  15. I have a question after all:
    When guests book a room through our website - is it possible to set here that we receive an email about it?
    I find nothing in the MEWS settings, whether you can set this.

    Also, it would be great if when you search for a guest's name in MEWS, it would also search the fellow travelers that are included in the booking.
    This is especially helpful when it comes to table reservations made by fellow travelers.
    Thank you in advance, Tina

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  16. Having the Mews Connector working even with Apple devices. To have the fiscal printer connected to Mews, we had to install windows for Mac, and it really slows down the system. I guess many other hoteliers use Apple devices.

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.


    We are looking into ways where the Mews Connector could be served in a different approach (cross-platform, server vs user based), but we're unlikley to deliver on that in the short term. 

  17. When retrieving reservations with the 'Resources' extent the inactive spaces are not included in the response. This means an additional call to resources/getAll to retrieve also the inactive resources.

    Adding the inactive resources to reservations/getAll would circumvent this.

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  18. Error message in device commands for Passport Scanner integration says:

    Windows Connector does not support this command. Please check in Mews that the JSON entered in the device's settings are correct.

    There is no input for Json data in the Passport Scanner integration
    Mews Connector App is not supposed to be used for Passport Scanner integration.

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    unlikely  ·  1 comment  ·  Admin →
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  19. Hi,
    currently outlets have only 3 properties - Id, IsActive and Name. We would utilize one more property named 'ExternalCode' that would make mapping of POS system revenue centers to Mews outlets easier. Currently we need to rely on using the same name of both sides, which is prone to typo error. It could be more reliable if there can be some configurable external numeric code available on Mews side for mapping.

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    Hello from the Mews product team. Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.

  20. When a POS is sending a product to post in Mews, the product must have an accounting category in the POS and Mews. If there is no accounting category set in POS, then the item as well as any other items in the Cart are not posted in Mews.

    In other POS systems, if an accounting category is accidentally not created in the POS, the PMS will accept the product as well as the full cart of items but place the item in a "None" category or "Uncategorized", allowing the charge. Similar to what Channel Managers do with Mews. If…

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    Hello from the Mews product team. Thank you for your suggestion. Unfortunately, this request will not be added to the Mews development roadmap and is unlikely to be delivered. Thank you for sharing your suggestions.

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