Within Mews, there is a messaging hub where users can have two way conversations with guests.
By adding messaging to the Connector API, integrators would be able to push in messages and receive messages. For example, a chatbot.40 votes
Please continue to upvote this feature. It has not been added to our roadmap as yet as we’re looking for more use-cases and upvotes.
API POST parameters:
- Reservation ID
- Client Token
- Access token
Returns link to auto-login for reservation online check-in
Send scheduled transactional emails for costumers to fill the check-in online.
Ops team doesn't have to trigger the email manually via Commander.
Push more relevant information inside the email.
Don't get emails from a different domain for the online Check-in.
Get ownership of the tone in the communications with our clients.
We reopened this request for further upvotes. It is fairly clear what is being requested and it will need more investigation from Mews. In the mean time we would ask you to continue to up vote if this is still a required connectivity feature request.
We need a more detailed descriptions in action log and in origin for those integrations that use the connector API.
We currently have multiple integrations (room checking, IReckoU, Omniboost, Zapier, Pxier, etc.), it's is impossible to understand in our analytics (POWER BI) through which channel a booking came if it just says connector for all.
Same applies for action log. If something went wrong. How do we know which integration made the change if all indicated system?26 votes
Hello from the Mews product team. We are so pleased to let you know that your feature request has been released.
Remember, keep up to date with our releases by checking out our release notes – https://www.mews.li/app/release-notes and come and visit our monthly webinars!
The next webinar is on April 1 – https://www.mews.com/en/resources/webinars/product-webinar-april-2021
Thank you again for sharing your idea!
Have the option to restrict product to specific dates.
For example: if we have New Years Eve Gala Dinner created as a product, would be very helpful to be able to restrict this product to only guests staying during the night of the 31st of December, and not to any booking date.24 votes
Distribution via facebook messenger (which will be merged into instagram messenger soon). Give guests the option to check availability and book a room via Facebook messenger.24 votes
The new Payment Requests feature is great, would be useful to have the functionality added to the API so you can generate payment requests from integrations.21 votes
We would like to hear if you’d have an interest in this idea, if yes, please upvote!
Via the API, being able to update the number of rooms available to be sold to allow for controlled overbookings.19 votes
Currently via the Connector API, you're not able to retrieve information about employees in the enterprise. With this endpoint, information such as creator and created date would be visible.19 votes
OTAs are now pushing special rates for phone apps. We should be able to do the same to maintain parity with the main OTAs.17 votes
being able to store a pin code received from the door lock and send it to guest16 votes
Hey Mewsers, Good News! We started working on this and the ability to store PIN Codes will be available soon.
This development iteration is for us to be able to receive and store PIN Codes and for our integration partners to be able to retrieve it.
Being able to view the CompanyID on a Customer Profile as well as updating a Customer Profile to add a CompanyID.15 votes
The hotel should be notified by email when a guest makes a modification or cancelation of his booking on Mews Distributor (same logic as when a guest makes a booking).15 votesAdminAneta (Admin, Mews Systems) responded
Thank you for your feature request. In the description is mentioned that “hotel should be notified by email when a guest makes a modification or cancelation of his booking on Mews Distributor”.
Guest cannot cancel the bookings or modify them in Distributor as they are not logged in and thus there is nothing to notify about in Commander.
Can you please clarify in comments what is the desired functionality you want to achieve? Or how would you like to improve your operations in this matter?
Have a great day,
allow developers to control whether a reservation is (un)locked via the api (i.e. allow changing the AssignedSpaceLocked property using /api/connector/v1/reservations/update)13 votes
Currently when you receive a websocket message to say, for example, there's a new reservation, the message doesn't say which Enterprise it is from. If you try and create websocket connections to multiple Enterprises, you can end up with them all coming in on the same channel and there's no way to know which one is which. Without this, it is not possible to query the API with the correct access token to get further information about the reservation.12 votes
We are working with Wihp to display our rates on Google. Actually Mews is not able to provide the cancellation deadline for each rates, other OTAs are able to provide rates per room category and with cancelation deadline. We need to be able as well to show to our customers our cancelation policy per rate category.12 votes
Hello from the Mews product team.
Thank you for your suggestion, we have updated your request and set it as one to be upvoted by the Mews Community. Remember you can share a link to your request so that your colleagues can also upvote your suggestion.
DISTRIBUTOR landing page should be able to recognize language of operating system of guest trying to make a reservation12 votes
iDeal is an external payment type in Mews Commander, however we cannot send an external payment via the API with this payment type and has to be listed in the notes.12 votes
In the API make all external payment types available for adding a payment, not only cash or credit card. Also add a possibility to add an external id through the API that will end up in the payment report.12 votes
Thanks for your votes!
We’ve enabled these external payment types
2. credit card
4. wire transfer
We are not considering any other extensions for now.
Integrators are currently not able to update a reservation already existing in Mews with notes. Creating an update reservation endpoint would allow an integrator to do so.12 votes
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